Century Travel Reviews 

317
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report an excellent experience, highlighting the professional and outstanding service received from start to finish. Reviewers frequently commend the staff for being exceptionally helpful, knowledgeable, and going the extra mile to ensure a smooth experience. Many people appreciate the seamless booking process and the meticulous organization of their holidays, including flights, transfers, and accommodations. However, some people mentioned experiencing uncomfortable flights with limited seat choice or facing unexpected flight delays and changes. A few other people also felt that some accommodations were basic, had noise issues, or were replacements for advertised options with expensive additional costs like breakfast.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers expressing gratitude for the excellent travel... See more

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Holidays

Users describe positive interactions with holidays, with many expressing their intent to book future trips... See more

Booking process

Reviewers mention positive feedback about the booking process, consistently describing it as excellent, easy,... See more

Location

People report ambiguous experiences with location, with some finding hotels well-situated for sightseeing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Starting with Christina our “advisor” her services and approach are far beyond excellent. She was there everytime i wanted to ask or clarify something i needed. Its the second time she deals with... See more

Rated 5 out of 5 stars

I found Century Travel to be excellent. They provided me with a professional service from start to finish. Emails are responded to promptly and they went above and beyond to tailor my holiday exactly... See more

Rated 5 out of 5 stars

Intrepid tour of Saudi Arabia was great, perfect, interesting and with a great group of ladies. The return journey LHR-MAD-SJU was comfortable for tourist class and I could choose seats. ON THE OTHER... See more

Rated 5 out of 5 stars

Thank you Zoe and the team for organising our superb holiday in Shri Lanka. Everything went perfectly and the two Shangri La hotels we stayed in were superb. A special thanks for arranging wheelchair... See more


Company details

  1. Travel Agency
  2. Cruise Travel Agency
  3. Tour Operator

Written by the company

The Only Cruise Specialists in Cyprus & The Ultimate Concierge Travel Specialist for clients Worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

317 reviews

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No recent history of asking for reviews

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4.7

All reviews

(317)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great forethought in pre holiday…

Great forethought in pre holiday planning whereby much confidence is assured regarding "all" travel arrangements. Personal service provided and such attention to detail is provided throughout by their customer services department.
No complaints at all and they are my travel agent of choice.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Hotel ideally situated

Hotel ideally situated - for visiting sights and for access to public transport. Comfortable room. Very friendly helpful staff in the hotel. Transfers on time.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

As always top line support

As always, assistance from the sales and admin on approach to the trip was accurate and professional. Tickets were provided well in advance of leaving Cyprus. Transfers were on time and the drivers were helpful and courteous.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellency in every aspect…

Starting with Christina our “advisor” her services and approach are far beyond excellent. She was there everytime i wanted to ask or clarify something i needed.
Its the second time she deals with us and she is super excellent.
The ladies in the office Maria and Jill have been very helpful and given us an excellent service as well.
I very much appreciated Jill contacting the transfer company in Gatwick to confirm the pick up. She deffinitely went the extra mile.
Thank you all very much🙂

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Katerina arranged everything perfectly

Katerina was extremely helpful, polite and arranged everything perfectly for us. We are very happy with the service and we will definitely book our next holidays with her this December. Highly recommended

September 2, 2025
Unprompted review
Rated 3 out of 5 stars

Norway a stunning country to visit

The ship had a lot both positive and negative vibes for both me any my wife.
Negatives, we both ha difficulty sleeping , we were on deck 10 and could still hear the bass from the band on Deck six until finishing time approx just after 2400.
The noise from the next door cabin was bad and we could hear what was going on the corridor. We have never been so tired on a cruise.
The Market place buffet was extremely crowded and sometimes difficult to get a clean seating area.

Some positives, the staff on the lower decks in particular the restaurants, where very helpful and polite and the food was sometimes in our opinion exceptional.

The staff were very helpful when boarding and disembarking throughout the cruise.

We also spent a few evenings in the Sky Lounge , lovely views , staff and entertainment.

Unfortunately my wife on the cruise developed a heavy cold and I tested positive for Covid when I arrived home.

Overall we would score it a 3 out of 5 cruise.

August 30, 2025
Unprompted review
Rated 4 out of 5 stars

Vienna - 4 day visit

Vienna is a beautiful city. Expensive but beautiful. The Hotel Motto was lovely; excellent location for sightseeing and shopping BUT Room Only, a la carte breakfast (expensive) available in the on-site restaurant. Thankfully more cost-effective cafes and restaurants are nearby.
This hotel was a replacement for the one advertised (B&B), which was fully booked. The staff couldn’t have been more helpful.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and Friendly Service

I found Century Travel to be excellent. They provided me with a professional service from start to finish. Emails are responded to promptly and they went above and beyond to tailor my holiday exactly as I requested. They organised separate flights, hotel, cruise, taxi transfers. Everything went very smoothly. A big mention to Zoe who was extremely helpful and patient in answering my questions.

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended company

I was recommended to Century Travel by a friend, so it was the first time that I used them. They arranged a cruise for my family. Their service was professional, and the staff were knowledgeable. Our cruise was great! We will use their services again to book our next cruise and can gladly recommend their services.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Stress free process

Everything related to the booking was handled very well .
The representative was knowledgeable and took care of all the details.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful holiday booked through a professional company.

Booking through Century Travel was easy and went smoothly. Once we gave the company details of the type of holiday we wanted and the possible dates, they checked availability, then confirmed with us that all was acceptable. They booked the flights, taxi transfers and hotel as well as a one-week boat trip. We were kept informed of minor changes of flight times. Everything went according to plan resulting in a wonderful holiday from start to finish.

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

Everything was great

Everything was good! We did have the initial problem with the meet and greet who didn’t turn up at the airport but we didn’t let this damper the holiday!

May 28, 2025
Unprompted review

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