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Rated 5 out of 5 stars

I recently had my certificate renewed and the support provided by Certiprof team was outstanding. I would like to thank Laura and Sebastian in special for their wonderful support. Your customer servic... See more

Rated 4 out of 5 stars

the content is great but please please fix typographical errors in the learning resources especially in images. It bothers me a bit but the entirety of the learning material i think it is amazing. Nex... See more

Rated 5 out of 5 stars

Excellent way to improve learning I am happy with the results, and knowledge obtained. It has simple ways to stay up to date on different topics. Exams have the correct complexity

Rated 5 out of 5 stars

Dear CertiProf Team, Thanks for the valuable course for learning Scrum to align with the recent trends of Agile and Scrum and also for value addition in the knowledge and certification. Regards

Company details

  1. Certification Agency

Written by the company

Certiprof is an emerging internationally recognized organization that has transformed the careers of over two million professionals in different fields of knowledge. Our vision extends far beyond certifications, supporting a growing community in different areas of business; we verify expertise, endorse excellence through tailored programs, and foster a global community of allies united by a commitment to innovation, knowledge-sharing, and professional growth, dedicated to shaping the future of work and empowering a rapidly evolving world.


Contact info

4.8

Excellent

TrustScore 5 out of 5

462 reviews

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Rated 5 out of 5 stars

Fast, professional, and helpful support

I had a very positive experience with Juan David’s support. He responded quickly, was courteous, and helped me retrieve my Scrum Foundation Professional Certification without any difficulty. The entire process was smooth, professional, and efficient. I am very grateful for the assistance provided.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

There was a problem receiving the certificate, but everything is resolved

I had some difficulty receiving my official SFPC certificate because I purchased it before taking the exam, along with other certifications. Since the exam preparation course includes a specific step for acquiring the official certification, I couldn't receive the certificate and badge after passing the exam because I had already purchased it and wasn't going to pay for it again. Because this problem occurred before Christmas, I had some difficulty contacting support initially. But after they responded the first time on Monday morning, it was easy to get assistance. The service was very attentive and helpful. They resolved my problem very quickly and efficiently. Congratulations!

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Tech Learning with a Human Touch

A great place to gain knowledge in the tech field and stay up to date. Plus, it offers the opportunity to get certified in your chosen subject. Juan David Alzate Cabal supports me with all the management and assistance within CertiProf. Always kind, attentive, and provides every opportunity for you to grow professionally.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Quick response

I have lost the certificate of SFPC which was done 2 years back and write a mail to get the certificate again, the Response was very quick.
Within few hours I received my certificate..

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excelent Service

Dear Juan,

I want to sincerely thank you for the support and prompt attention you provided during the process of unlocking the exam on the platform. Thanks to your timely assistance, I was able to continue the process without any problems and pass the pending certification exam.

I greatly appreciate your willingness and professionalism. It's a pleasure to have this kind of support from Certiprof.

Best regards,

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

My support experience was very satisfactory

My support experience was very, very good.
I made a 2-for-1 purchase through the website, but the email with my login details didn't arrive, so I sent an email asking. Mr. Juan David Alzate responded promptly and promptly. I don't think it took more than five minutes between emails before I received a response. He resolved my issue quickly and efficiently. I am very grateful for his help.

July 2, 2025
Unprompted review
Rated 3 out of 5 stars

Honest opinion

The course seemed to me to be trying to cover as many marketing topics as possible but with little information. In my opinion, the exam did not match the course material. Having already some marketing knowledge, it was ok for me. Super ok. But considering that this course is presented for people without professional experience, from my point of view it is a bit difficult. When I encountered confusion and difficulties, the specialized staff contacted me back quite quickly and helped me with pleasure.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience!

I had a great experience with CertiProf. The process was easy, the materials were helpful, and I got my certificate and badge. The helpdesk team was also super responsive and friendly. Highly recommend!

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

I recently had my certificate renewed…

I recently had my certificate renewed and the support provided by Certiprof team was outstanding. I would like to thank Laura and Sebastian in special for their wonderful support. Your customer service skills and commitment to helping customers were simply superb!. Keep up the good work team and hope I made you feel special just like the way you guys made me feel. cheers

April 9, 2025
Unprompted review

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