Cfab Reviews 

7,084
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I had an issue with my original order, as unfortunately the package got stuck during shipping and never arrived. However, I am really happy with how the customer service handled the situation. Th... See more

Company replied

Rated 3 out of 5 stars

The bra arrived quickly, and was very soft. It’s a shame it didn’t fit. Since nothing cane with the bra in regards to how to make a return or exchange, I emailed support from my order confirmation ema... See more

Company replied

Rated 5 out of 5 stars

Everyone can see that cfab is really caring about their clients, you can feel quality in their products, and the designs are gorgeous, if there will be any problem with your order they help immediatel... See more

Company replied

Rated 4 out of 5 stars

De Bh zit erg fijn! Zacht en comfortabel. helaas was eentje al snel stuk, maar dat is heel netjes en correct door de klantenservice opgelost! Ik ben tevreden, en ga vaker bestellen en an... See more


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4.2

Great

TrustScore 4 out of 5

7K reviews

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4.2

All reviews

(7,084)

3,670 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst company ever

Placed the order mid June didn’t hear anything for weeks after 5 weeks where I wrote several of emails and said I wanted to cancel my order they shipped it. At that time I already ordered somewhere else, and did return to sender. so I asked for my money back..Now 1,5 months later still haven’t got one email from them or got my money back. I got in touch with my lawyer, to get my €208 back.

Update: 23.7 after another few mails, finally got my money back. Had to pay for shipping cost unbelievable.

June 15, 2025
Unprompted review
Rated 1 out of 5 stars

Their customer support is a disaster!! …

I ordered 1 month ago and still haven’t received anything. Last Friday I got email that half of my order was not able to deliver so they cancel half of it, and other half is still not here. They didn’t contact or anything. Now when I tried to reach out customer service only replies via AI. I want my money back.

Please don’t buy from here, many other good brands where you can order.

And creamy fabrics, I hope you reading this .. because this is not how you treat your customers.

July 14, 2025
Unprompted review
Rated 1 out of 5 stars

delivery is a DISASTER

delivery is a disaster ! i’ve been waiting on my package for almost 2 months and they kept telling me i’ll receive a tracking number soon and today they cancelled my order because of „extreme problems“ .. DONT BUY HERE !!!

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

Heel slecht!!

I've been waiting for a delivery since May 26th, but I still haven't received anything. I've contacted them numerous times by email, phone, and WhatsApp. I received one response saying I could return the product, but I haven't received anything! Furthermore, I haven't received any response at all during other contacts. What terrible service! This is simply a scam!

July 9, 2025
Unprompted review
Rated 1 out of 5 stars

Really really bad!!!

Still waiting on my order and they keep telling me I will receive tracking number soon, but nothing!!!! Really really bad service! Was excited about trying the products, but not anymore, only causes drama and lies about delivery order!!

July 8, 2025
Unprompted review
Rated 2 out of 5 stars

it is a scam

it is a scam, sorry. The site says 3-5 days, it came after 1 month. and it does not what it says, with the body on, there is no difference whit sizes from your clothes.

July 8, 2025
Unprompted review
Rated 2 out of 5 stars

The worst company I’ve ever seen

The worst company I’ve ever seen! DONT BUY ! I’ve been waiting for 1 month and on the site it says 3-5 business days 😂
(They sent me an email , and said that they’re busy lol and that this week Friday it’s gonna be shipped but guess what ..it’s Friday and still nothing, they don’t reply btw )

July 4, 2025
Unprompted review
Rated 1 out of 5 stars

Not recommended

There were immediately cracks when I put it on. After one wash, the fabric is completely broken so that it just feels cheap and scratchy really not recommended.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Be patient, people.

I placed an order on 19 June.
To date, I haven’t received my package despite it saying 3-5 days.
I wasn’t too worried because of that. Busy times, staff shortages everywhere.
Until I got an email for the company this morning in which the CEO apologized and explained the situation.
Despite not having received my parcel yet, I already want to give them five stars over this turn of events. I think this is a very honest and effective way of communicating.

Good luck with the company’s move and getting back to work. It’s going to be a busy time for you.
Thanks for the update. It helps a lot!

June 30, 2025
Unprompted review
Cfab logo

Reply from Cfab

Dear Liza,

Thank you so much for your patience, understanding, and incredibly kind words. It truly means a lot to us — especially during this hectic time.

We’re so grateful that, despite the delay, you recognized our efforts to communicate openly and honestly. Feedback like yours gives our entire team a real boost and reminds us why we do what we do.

We’re working hard behind the scenes to catch up and make sure your order reaches you as soon as possible. Thanks again for your support and for sticking with us — we can't wait for you to receive your package!

Wishing you all the best,
Your creamy Team

Rated 1 out of 5 stars

No reaction

No reaction, they don’t ship and you cannot reach them. Look at Instagram many many more people deal with this

June 15, 2025
Unprompted review
Rated 1 out of 5 stars

I’m experiencing the exact same thing

I’m experiencing the exact same thing — I placed my order on June 15th and haven’t received anything. Last week I got one email saying they would give it extra attention and priority, but I still haven’t even received a tracking number.

I’ve tried emailing them, but none of my messages are going through. Their customer service is honestly worthless.

June 15, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 15th June

I ordered 15th June, now it’s 27th June… I haven’t received a shipping confirmation and the email address is asking the order number already 2nd time even though I have provided multiple times, the email seems to be a chatbot not a human, only responds in German. I want a shipping confirmation and a tracking number or my money back. Do not recommend.

June 27, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t order anything here

Don’t order anything here. They promise delivery between 3 to 5 days. It has been a week and haven’t heard anything. costumer service is out of reach. I am going to make a tiktok about it so more people can think twice about ordening here.

June 20, 2025
Unprompted review
Rated 1 out of 5 stars

No delivery

Ordered june 14. Haven't heard anything. Send a message through instagram three times yet. Glad I ordered with afterpay. As long as they don't deliver, I won't pay.

But above all. Shitty customer service.

June 14, 2025
Rated 1 out of 5 stars

Haven’t received anything yet

Ordered on the 16th of June with the promise of an 3-5 days delivery, but now 10 days later I haven’t received anything yet. No t&t, no update email, no package. Customer service email to refer you to doesn’t work and after some searching I did find an email address that in fact did work. They did reply saying that the demand is high and they are delayed. No specifics on my order.

June 26, 2025
Unprompted review

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