cfsredundancypayments.co.uk Reviews 

332
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely friendly staff for providing regular updates and explaining complex legal procedures clearly throughout the entire claim process. Many people also mention that the support received during difficult moments was truly exceptional and reassuring. People truly appreciate that the dedicated team manages all necessary paperwork efficiently, ensuring everything remains straightforward and stress-free. Though some customers noted that achieving a final successful outcome took a considerable amount of time to fully resolve. Despite this lengthy waiting period, reviewers mentioned that financial compensation payments were ultimately processed and delivered successfully as promised.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional, prompt, and comprehensive... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professional, approachable, and... See more

Customer service

Clients share positive opinions on customer service, highlighting that team members are very easy to deal... See more

Claim

Customers consistently note positive experiences with claim, expressing satisfaction with clear communication... See more

Payment

Reviewers highlight ambiguous aspects of payment, expressing great satisfaction with smooth transactions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful, friendly staff who kept us informed at every stage of the proceedure. As it was a lengthy claim, it was nice to know we weren't forgotten about with regular case updates and they respo... See more

Rated 5 out of 5 stars

The whole company I worked for went into liquidation in September 2024. This company reached out to employees and said they can help us claim on a no win no fee. They made great communication through... See more

Rated 5 out of 5 stars

Fantastic service and very helpful, friendly staff who kept us informed at every stage of the procedure. As it was a lengthy claim, it was nice to know we weren't forgotten about with regular case upd... See more

Rated 5 out of 5 stars

James reached out to me and my former colleagues following the immediate termination of our employment when the company went into administration. I hadn’t heard of a Protective Award claim before,... See more


Company details

  1. Legal Services

Written by the company

Specialising in Redundancy Claims, whether you're an employee or a director, we're regulated in offering advice and assisting you in your claims journey. Through utilising elements of the Employment Rights Act 1996 we provide the service you need to ensure you're maximising the value of your entitlement. Making a claim can be a minefield and if your submission isn’t 100% accurate the RPS will reject your claim, we're here to help you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

332 reviews

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No recent history of asking for reviews

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4.9

All reviews

(332)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Service

CFS took care of everything relating to a claim made due to an employer going into administration and managed to obtain a sizeable portion of money for not only myself but numerous colleagues who had also signed up with them.

Big thanks to this business and would recommend them to anyone who is unfortunate to be in a redundancy / administration position.

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Thorough process, well explained and efficiently coordinated.

Many thanks to CTS for concluding the protective award on behalf of myself and many of my former colleagues. It was a long process, approximately 12 months but each stage was coordinated efficiently, well explained throughout with realistic timescales applied at each stage, to not elevate our expectations too soon.

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great service BGCL Protective Award

Great easy service, kept informed all the way through, I had to do very little apart from pretty basic forms. There is a process to follow and it takes time but they provided a great service.

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Protective Award

I had an incredibly smooth and straightforward experience with CFS after they took on my protective award claim after being made redundant suddenly. I never had to chase, they regularly kept me updated and were very transparent that the process could be lengthy. Less than a year on and I have now been awarded the claim which has been absolutely brilliant. Thank you all at CFS very much!

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

CFS managed the legal process…

CFS managed the legal process efficiently and communicated the ongoing steps at every stage, I didn’t once have to chase them for an update.
I’d recommend using CFS for similar situations.
Particular thanks to Myles, Vikki, and James.

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

After a recent redundancy/protective award

After a recent redundancy we as a group hired this company to manage our protective award claims. James kept us well informed of the process throughout, the paperwork from them was simple for us and we received the payment we expected in a good time frame.

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you James I have no further…

Thank you James I have no further questions I fully understood the break down and I can’t be happier that CFS dealt with the claim so efficiently. We was kept up to date with the progress and process the whole way through and I’m delighted with the out come

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with. Just a few simple forms to fill in following our unexpected redundancy, and CFS did the rest.
Would recommend.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Very simple and easy process

Very simple and easy process, all I had to do was fill in a few easy forms and they did the rest! We were kept well informed at every stage of our claim, highly recommend.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Protective award

Miles and James and the rest of team were excellent they couldn't do enough for us in our claim many thanks to everyone for all your help

September 3, 2024
Unprompted review

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