cfsredundancypayments.co.uk Reviews 

332
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely friendly staff for providing regular updates and explaining complex legal procedures clearly throughout the entire claim process. Many people also mention that the support received during difficult moments was truly exceptional and reassuring. People truly appreciate that the dedicated team manages all necessary paperwork efficiently, ensuring everything remains straightforward and stress-free. Though some customers noted that achieving a final successful outcome took a considerable amount of time to fully resolve. Despite this lengthy waiting period, reviewers mentioned that financial compensation payments were ultimately processed and delivered successfully as promised.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional, prompt, and comprehensive... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professional, approachable, and... See more

Customer service

Clients share positive opinions on customer service, highlighting that team members are very easy to deal... See more

Claim

Customers consistently note positive experiences with claim, expressing satisfaction with clear communication... See more

Payment

Reviewers highlight ambiguous aspects of payment, expressing great satisfaction with smooth transactions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful, friendly staff who kept us informed at every stage of the proceedure. As it was a lengthy claim, it was nice to know we weren't forgotten about with regular case updates and they respo... See more

Rated 5 out of 5 stars

The whole company I worked for went into liquidation in September 2024. This company reached out to employees and said they can help us claim on a no win no fee. They made great communication through... See more

Rated 5 out of 5 stars

Fantastic service and very helpful, friendly staff who kept us informed at every stage of the procedure. As it was a lengthy claim, it was nice to know we weren't forgotten about with regular case upd... See more

Rated 5 out of 5 stars

James reached out to me and my former colleagues following the immediate termination of our employment when the company went into administration. I hadn’t heard of a Protective Award claim before,... See more


Company details

  1. Legal Services

Written by the company

Specialising in Redundancy Claims, whether you're an employee or a director, we're regulated in offering advice and assisting you in your claims journey. Through utilising elements of the Employment Rights Act 1996 we provide the service you need to ensure you're maximising the value of your entitlement. Making a claim can be a minefield and if your submission isn’t 100% accurate the RPS will reject your claim, we're here to help you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

332 reviews

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No recent history of asking for reviews

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4.9

All reviews

(332)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Straightforward and easy to deal with

Dealt with everything when the company I work for went into administration and then was liquidated without notice to the employees - communication was simple and it was easy to send over the information requested. CFS handled everything from start to finish and payment was made quickly once resolved by the tribunal.

August 23, 2024
Unprompted review
Rated 4 out of 5 stars

I had a very good experience

I had a very good experience. It was not as quick as I was expecting but there were some problems with the data the liquidator submitted to the Government. They did what they promised to do.

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Group Protective Award

Fantastic service from start to finish! Communication and transparency about the process was excellent. Not only did they get the protective award payout through they also pointed me in the right direction for a HRMC claim for annual leave not used and pay not received.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Group Protective Award Claim

I was part of a group claim initiated by a member of our former HR team. It took nearly a year to see any money, but this was due to waiting for a court date and not down to the CFS team. I was kept up to date throughout the entire process, and as I had to do little other than fill in a few forms and send some ID, I was delighted to see the money appear in my bank account one morning. Thank you, Vikki and James, it's well worth the 10% fee.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Solid service from CFS Redundancy Payments

CFS Redundancy Payments handled everything related to my claim, with regular communication throughout the process. Fees were clearly laid out and very reasonable. The whole process was handle quickly with minimum paperwork requirements. Where further information was requested by CFS, full details were provided with easy to completed online documentation.

August 20, 2024
Unprompted review
Rated 4 out of 5 stars

Good service

Good service, good communication throughout. Cant complain really although I thought their fee was slightly high. Be sure to see what other company's charge before jumping in unlike our group of employees did.

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

They were brilliant. It was a lengthy process of filing for a protective award after suddenly being made redundant and CFS were regularly in contact with updates. They made the whole process straight forward and easy to understand. Thank you for all the help and support!

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, kept us fully up to date along this 11/12 months.
Delighted with the monetary result, made the whole redundancy sadness a little easier to accept

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Smooth Redundancy Process

I had a great experience with CFS regarding my redundancy payments. The communication throughout the process was excellent—they kept me informed every step of the way, which made the whole situation much easier to manage. There was no hassle with paperwork either, just a few simple forms to complete. The outcome was especially positive for me, as I wasn’t entitled to company redundancy due to only having worked at the company for a year. CFS really made the process smooth and stress-free. I’m very satisfied with the result and would highly recommend their services.

August 22, 2024
Unprompted review

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