cfsredundancypayments.co.uk Reviews 

332
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely friendly staff for providing regular updates and explaining complex legal procedures clearly throughout the entire claim process. Many people also mention that the support received during difficult moments was truly exceptional and reassuring. People truly appreciate that the dedicated team manages all necessary paperwork efficiently, ensuring everything remains straightforward and stress-free. Though some customers noted that achieving a final successful outcome took a considerable amount of time to fully resolve. Despite this lengthy waiting period, reviewers mentioned that financial compensation payments were ultimately processed and delivered successfully as promised.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional, prompt, and comprehensive... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professional, approachable, and... See more

Customer service

Clients share positive opinions on customer service, highlighting that team members are very easy to deal... See more

Claim

Customers consistently note positive experiences with claim, expressing satisfaction with clear communication... See more

Payment

Reviewers highlight ambiguous aspects of payment, expressing great satisfaction with smooth transactions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful, friendly staff who kept us informed at every stage of the proceedure. As it was a lengthy claim, it was nice to know we weren't forgotten about with regular case updates and they respo... See more

Rated 5 out of 5 stars

The whole company I worked for went into liquidation in September 2024. This company reached out to employees and said they can help us claim on a no win no fee. They made great communication through... See more

Rated 5 out of 5 stars

Fantastic service and very helpful, friendly staff who kept us informed at every stage of the procedure. As it was a lengthy claim, it was nice to know we weren't forgotten about with regular case upd... See more

Rated 5 out of 5 stars

James reached out to me and my former colleagues following the immediate termination of our employment when the company went into administration. I hadn’t heard of a Protective Award claim before,... See more


Company details

  1. Legal Services

Written by the company

Specialising in Redundancy Claims, whether you're an employee or a director, we're regulated in offering advice and assisting you in your claims journey. Through utilising elements of the Employment Rights Act 1996 we provide the service you need to ensure you're maximising the value of your entitlement. Making a claim can be a minefield and if your submission isn’t 100% accurate the RPS will reject your claim, we're here to help you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

332 reviews

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4.9

All reviews

(332)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

redundancy

Vicki and James were both very helpful and took care of everything for us and kept us informed and up to date on all matters as the claim went on . Very pleased with the outcome especially as we didn't even know that we were owed money

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

They made the process so easy and did all the hard work, they kept us updated on a regular basis and answered any questions we had.
I could not fault them and highly recommend them.

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

happy

good service ,kept me up to date and have no complaints in fact the opposite thank you Vikki

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Vikki was so helpful

Vikki was so helpful. Always updated me to make sure I knew what was going on. Also helped me along the way with any questions I had.

Thanks again team for all your help! 🩷

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Protective award.

Myles and his team were great, they took on our case after the company went into administration, everything was explained and forms were sent to us to fill in. They explained that it would take time due to the courts being busy. We were kept informed along the way and a couple of other forms were sent to us for signatures during the process. The pay out was more than I had expected it to be as well. Overall it was a very simple process for us and I'm grateful to all involved in this process. I would highly recommend using their services.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Really great service

Really great, professional service from the whole team. The award process takes time (around 12 months in my case) due to various hurdles and red tape but CFS took care of everything on my behalf. Their fees are justified in my opinion as it would have been impossible to navigate without CFS. 100% satisfied with the end result.

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

So simple and so worth it

It was such a simple process with just a couple of forms to fill in and then a simple wait before being informed the claim was successful and the money landing in my account, couldn't have been easier

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

Mia & the team were really helpful…

Mia & the team were really helpful throughout the whole process, maintaining contact and keeping up us all updated throughout each stage of the claim
Although the process took over a year ( which was no fault of CFS) I would recommend them to anyone who is going through a redundancy & fits the requirements.

I’d never heard of a protective award claim before and was only made aware by an ex-colleague & MIA & her team explained it all, ran us all through the process & ultimately led to us winning our claim!

Highly recommend CFS!

Thanks again! Sam

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Redundancy Payment

James and the team took care of everything. With regular updates and professionalism throughout. I would strongly recommend the team and the work that they do.

November 8, 2024
Unprompted review
Rated 4 out of 5 stars

Good

Got the redundancy payment ok just took a bit long.
Got updates along the way which was nice.
I barely had to do anything aswell CSF did everything!

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

CFS team is great

CFS team is great. They make the process very easy and ensure the outcome is assured. Would definitely recommend their services to anyone that needs them.

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Employer gone into administration?

Didn’t realise this was available but great service and better than expected result! If your employer goes on to administration then please do contact them to see what’s available to you. Every penny counts!

October 23, 2024
Unprompted review

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