Every time I sent funds to the wrong address, ChangeNow has ALWAYS been able to recover the funds and re-route to the correct address within a few minutes. Excellent service!
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Every time I sent funds to the wrong address, ChangeNow has ALWAYS been able to recover the funds and re-route to the correct address within a few minutes. Excellent service!
Company replied
I got stuck because my usual exchange (Kraken) didn’t have XMR available anymore. After looking around for alternatives, I tried ChangeNOW. The process was surprisingly simple. no complicated... See more
Company replied
My first successful crypto swap (XMR to BTC). My source of funds was an XMR GUI Client wallet (in other words not on an exchange). Had started the process at several other sites but ran into problem... See more
Company replied
Payment was confirmed in just a few seconds. I like the interface and it allows me to send the exact amount without worrying about conversion.
Company replied
ChangeNOW.io is a crypto management platform that empowers newcomers, professionals and businesses to handle their Web3 finances in a simple and secure way. Since 2017, ChangeNOW has evolved from a fast, secure and limitless instant crypto exchange to a platform where millions of users worldwide safely store, exchange, trade and stake their crypto assets.
Written by the company
Enjoy all the benefits of ChangeNOW:
Go PRO: Maximize Every Move
Upgrade your experience with a ChangeNOW PRO subscription plan and get more benefits, control, transparency, and efficiency.
Choose the plan that fits your strategy:
Euro House, Richmond Hill Road, VC0100, Kingstown, St. Vincent & Grenadines

Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's simply beautiful... Very easy to use, fast and low fees. I mean... The best crypto exchange tool I've used

Reply from ChangeNOW
Exchanged at least 50 Times from 100 $ to 5k$
all finished in less then 1 minute thanks for service best one that i looked up yet

Reply from ChangeNOW
The most efficient exchange I've ever used.
Instantly recognises transactions, before confirmations happen. Which removes that ticking clock stress, that others seem to struggle with.
Can't recommend highly enough

Reply from ChangeNOW
The response time is fantastic. The chatbot is very helpful and and transferred to the human seemlessly.

Reply from ChangeNOW
Kai was very helpful resolving an issue regarding an exchange payment.

Reply from ChangeNOW
Kai the agent at ChangeNow realized the frustration i was having trying to convert funds but she stay with me until it was a successful transaction.

Reply from ChangeNOW

Reply from ChangeNOW
Immediate support by very helpful and polite team!

Reply from ChangeNOW
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.