Chaos Cards Reviews 

Always great to deal with. Quick dispatch. Well packed. A very honourable company always putting there customers first

Great company if your a nerd . Always had my items well packaged to ensure nothings damaged and always comes pretty quick too .

Only buy sets from them, never buy loose boosters from them; bought more than 13 packs of Pokémon from them, not a single one had a holographic; which is ridiculous, the chances of that are around 3.5%, assuming a holographic is 1 in 5 packs (which is already a low probability LMAO) which is crazy!!

So this lead me to believe they are resealed, after checking reviews it convinces me even more; however the customer service tells us we are just extremely unlucky, so please avoid them if you're thinking of buying loose boosters.

However, if you're buying sealed sets like booster boxes or elite trainer boxes you will definitely have better luck.

Great prices. Speedy dispatch. Secure packaging. Perfect every time.

Made quite a few orders from them recently highly recommended quick delivery

I've used Chaos Cards multiple times to order in stock items, and it's never been an issue. I would definitely recommend ordering from them if the items are in stock, however I would go elsewhere when it comes to wanting to pre-order anything.

I had multiple items that I was looking to pre-order via Chaos Cards, all with the same early October release date. I had signed up for email notifications for said items, and had been checking at least once a day to see if the items would be available to order as they were listed but not able to add them to cart. It came as a concerning shock to me when I checked one morning, and all of the items went from saying pre-order to out of stock. I had received no emails, so I decided to get in contact with them to find out what was going on. A member of the customer service team called Andy replied, and was completely unhelpful. I replied back and clearly stated the questions I wanted answers for, just to receive yet another unhelpful response thay didn't answer what I had asked despite specifically stating exactly what I wanted to know. Andy couldn't even get basic information correct. For example, Andy claimed that it was past the release date of the items despite that not being the case and even Magic Madhouse has the release set to September 30th. It's honestly been a joke to try and pre-order these items and the customer service has been lacking, so I would highly recommend that others avoid them if you are looking to pre-order items.

In response to the reply:
Myself and my friends all saw on the website that release dates were set to October. I will not have mine and their memories put into question on this. As for the 'informed clearly' and 'undoubtedly answered all of those queries' stuff, this was only after several back and forth emails where I ended up having to provide a specific list of questions I was trying to get answered. I was not getting any clear answers on anything I had specifically asked. It was an absolute pain to deal with, but sadly I highly doubt that Chaos Cards will take any steps to address their lacklustre customer service. I recind my previous statement of recommending them for in stock items, in case there is an issue with your order and have to encounter their customer service.

I placed my first two orders here recently, I messed up on the first order and got fast support.

I just received my second order within 24hrs of ordering and well packaged once again.

Many thanks

Brought many different items from Chaos Cards and ranging from pre-orders to great offers.
The support from the team is always great and every order has been packaged well and arrived in great condition.❤️

Ordered a number of products related to pokemon TCG. 2 of the cardboard card storages ended up damaged in the post. I send a support request and it was answered in less then 5 minutes. Never seen any company respond that fast. All other items where in great condition and arrived super fast and at a awesome price too :)

I've ordered from Chaos Cards a number of times now and every time they've delivered as advertised with no packaging issues. Prices are competitive. I've had to get in touch with customer support in the past due to a system issue but they resolved within hours. Very helpful.

Found exactly what I was after cheaper than anywhere else, free postage and packing and! I got a 10% discount I wasn't expecting but a very welcome surprise. Received my order in several days whilst other companies I've placed orders with still have me waiting.
Top notch service, I will be placing another order VERY soon.

All I've had so far is good experiences with this company. Great prices and excellent customer service - they let me pause/amend my order so I didn't have to make a seperate order.

Products were good quality, delivered timely and included great packaging. All booster packs were correctly sealed.

My one and only small complaint is that you have to spend £20 for free delivery regardless if your only ordering single cards, which sometimes makes it difficult when you just want to purchase something small (especially if your waiting on out of stock cards to come back in, got to make up a whole new £20 order just for a 45p card.)

Had numerous orders with them and left a negative review due to the time it had taken for one to arrive, they then used a different order to provide evidence i didn't wait for an order. Pretty sly won't be using them again

Love this store for chess pieces! They have an amazing variety to choose from
Honestly, perfect service throughout and the products are in great condition! Thank you!!

I use Chaos cards regularly to buy my Pokemon cards over the last few years & spend a lot of money, but on the last 5 or 6 orders i have noticed that i had no hits at all & the sleeves on my mini tins looked like they had been removed & replaced. This would explain why the hit rates could be so low. I kept giving them the benefit of the doubt & would try again & complete an experiment as well as some other family members.
All had very similar experiences with their pulls, seem pretty sus. Anyway thought i would share my experiences for others, if i buy from them again i will only buy to keep, not open. I will use other suppliers for that.
The delivery is usually fine, & packaged well too, support has good when needed but, pulling cards the odds are very much against you it seems.

My recent purchase was an ETB with was in a paper like cardboard box

Not what I usual receive from chaos

The damage to my item was minimal

But it could’ve been a lot worse

Simply put it in a double wall box would’ve been better

Disappointed

I’ve spent over 20,000 in the past

I expect better

Ordered board game online, was just what i was looking for and arrived fast, thanks!

Ordered a board game - received within 5 days, in perfect condition. Contact with the customer service was also very pleasant: I reached out to them, as I got concerned that it may arrive late, but the team quickly checked it for me and reassured that it should still arrive on time, which it did.
Very happy with my experience with this store.

First time ordering from here for Lorcana single cards, was all packaged well and was quick delivery. Had plenty of stock online for the fraction of the cost from where I usually order from. I Will definitely be ordering more again in the future (more sooner than later!) and I will be recommending yourselves to others! Thanks again!!

Ordered a few tiimes delivery is always on time and fair prices
Ive pulled some good cards from the packs so happy days...