Chapter Law Reviews 196

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Chapter law have been the best Misbah helped the sale of my property complete within 6 weeks. I used their app which kept me up to date every step of the way and at no point did I need to call to see... See more

Rated 2 out of 5 stars

Chapter Law were frustrating throughout our house sale and purchase. Our solicitor, Beverley, seemed to need a huge amount of chasing to progress anything. When we explained how frustrating the delays... See more

Rated 5 out of 5 stars

Chapter Law have been fantastic from start to finish. Our solicitor Stephen went above and beyond to get the sale/purchase of our properties through. It wasn't a straightforward process and he was... See more

Company replied

Rated 5 out of 5 stars

Would very much recommend Chapter Law. This was our first time buying a house so had no idea what we were doing. Charlotte H who looked after our case was incredibly supportive and kept us informed t... See more

Company replied

Company details

  1. Conveyancer

Written by the company

Chapter Law is a specialist property law firm based in the West Midlands. Our experts are ready to deal with all aspects of property law, including conveyancing, remortgaging, transfers of equity, lease extensions, and more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

196 reviews

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Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great house sale experience

We are very pleased with the service provided by Charlotte and her colleagues when selling our property. Professional and friendly service, kept us regularly updated by phone and email and had a knowledgable yet practical approach towards matters that arose. At the end of the sale process we were very satisfied and thought the costs reasonable too. Thank you.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Conveyance Experience

Chapter Law and in particular Charlotte Bull and her assistant were excellent. I asked to Complete within 6wks of my offer being accepted and Charlotte went above and beyond to make it happen. Even though I pushed for a very fast Completion, Charlotte was very diligent in her review of the Title and property information. Charlotte communicated with me on a regular basis and made sure that I understood the terms and conditions. I received either an email or telephone response each time I contacted Charlotte. I would not hesitate to use Chapter Law in the future and I highly recommend Charlotte Bull.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

A GREAT EXPERIENCE

I had a great experience with you and I would like to thank you for your help and epilepsy Malcolm who has been a great help thanks Kevin Morris.

March 31, 2023
Unprompted review
Rated 5 out of 5 stars

Caitlin at Chapter Law

Caitlin at Chapter Law was amazing. Nothing was too much trouble, always at the end of the phone and responded to emails instantly. Thank you for all your help. Would highly recommend ☆☆☆☆☆

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service.

With the help of Charlotte at Chapter Law, I managed to sell my house stress free. She was always available to talk when I had a question and kept me updated every step of the way. Even down to me not knowing how to fill in certain forms, I gave her a call and she talked me though. Nothing was too much of an issue for her. Genuinely fantastic service from her and the whole team.

March 31, 2023
Unprompted review
Rated 1 out of 5 stars

Poor service

Was recommend by APMorgan when I sold my property. Very poor communication, didn't call back when said they would, slow response to emails. App still showing "enquires" which was October 22. Had 3 solicitors in the end as 2 left. What was supposed to have been a quick sale, as no chain, it took 5 months to complete. Even had to chase completion statement! Would not recommend.

January 19, 2023
Rated 5 out of 5 stars

Chapter Law Excellent Service

Chapter Law provided an excellent service for the sale of our property.
Daniel Popescu, in particular worked tirelessly in order to achieve our sale in difficult circumstances.
We cannot praise Daniel’s professionalism and diligence enough.
We would thoroughly recommend Chapter Law and Daniel Popescu in particular.

December 18, 2022
Unprompted review
Rated 5 out of 5 stars

Dan was amazing

Dan was amazing, often reassured me and made the process of selling the property a lot easier. Thanks Dan! Definitely recommend Chapter Law. Will be using the services again in the future.

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

Chapter Law have recently provided me a…

Chapter Law have recently provided me a first class service in helping me sell my Great Aunts house. They kept me informed in a professional and timely manner and ensured that I was always aware of the timescales and actions required. I would happily recommend their services to anyone looking for support in selling their property.

August 8, 2022
Unprompted review
Rated 5 out of 5 stars

Very approachable team

Very helpful with the sale of my late stepfathers flat.
We were kept informed all the time and they were very approachable with anything we were unsure of.
We spoke to Rhiannon from the start who was brilliant. Then Jordan assisted through the next stage helping us to fill the legalities on the forms that we needed. Finally Carly completed the team that got everything sorted for us within the timescale that we were promised
Very happy with them all and wouldn't hesitate to use Chapter Law again.

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

Carly and the team gave a first class…

Carly and the team gave a first class service from start to finish. Excellent communication, quick responses to queries and fantastic advice.

I wouldn’t hesitate to use their services again in the future and would happily recommend them to anyone.

Thanks again to Carly and the team

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

Chapter Law were recommended to us by…

Chapter Law were recommended to us by our estate agents during our recent house sale and purchase. Initially we found the app somewhat challenging to negotiate, but once we were able to discuss any issues on the phone we soon managed to get things sorted. We received a first class service from all the team and wouldn’t hesitate to recommend them.
M & M Starling

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

I was initially using another…

I was initially using another solicitor, but there service and delays were shocking, the estate agents recommended me to use Chapter Law and since the switch to them they have been on the ball and update me constantly. Would recommend.

July 14, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent!

Jordan and Carly were fabulous dealing with our sale and purchase. They were very friendly yet professional. They took all the worry and stress away to make both transactions go through smoothly. We highly recommend Chapter Law, if your case gets allocated to Jordan and Carly then you’ve hit the jackpot!

June 26, 2022
Unprompted review

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