The customer service representatives were incredibly polite and helpful. I am absolutely thrilled with my shopping experience. However, I would like to offer a constructive critique regarding the pack... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Never sold coins before, so was apprehensive! Made an in-store appointment after a very helpful phone call. The appointment and coin sale went as smooth as silk. Everything was visible and above board... See more
Company replied
Bought a pre-owned Sovereign “Minty” coin from Chards and very happy with it. The coin arrived exactly as described, in excellent condition with strong details and great lustre. Packaging was secu... See more
Company replied
Very smooth process from ordering to delivery of bullion coins.Prices still much lower than most dealers.Pleased to be notified of dispatch so I can check the journey through the post.I Would recomm... See more
Company replied
Company details
About Chards Coin and Bullion Dealer - Blackpool
Written by the company
Why Choose Chards Coin and Bullion Dealer?
At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.
We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.
We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.
If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.
Quick Links Our Mission StatementChards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.
As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.
Contact UsOur Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.
Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.
You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.
Additional InformationOur goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.
Contact info
Harrowside 32, FY4, Blackpool, England, United Kingdom
- 01253 343081
4.8
Excellent
2K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Efficient & Professional
Negotiated the purchase with them using Email & telephone calls. All very efficient & professional. Item arrived ahead of Schedule & now takes pride of place in my collection. Will definitely recommend to Friends & will use again.
May 6, 2026
Unprompted review
Reply from Chards Coin and Bullion Dealer - Blackpool
Really pleased the pricing still feels competitive even with delivery included. Keeping everything clear and fair is important to us, so it’s good to hear that’s been your experience.
Kind regards,
Chards Coin and Bullion Dealer
Received excellent advice and service
Received excellent advice and service. I visited the Blackpool location in person and was very impressed. Clearly very professional. Inspired trust and was very helpful. I cannot fault my experience of Chards.
May 5, 2026
Unprompted review
Reply from Chards Coin and Bullion Dealer - Blackpool
That’s lovely to hear. Being helpful and giving clear advice is a big part of what we aim for, so it’s great to know you felt comfortable and confident throughout your visit.
Kind regards,
Chards Coin and Bullion Dealer
Reply from Chards Coin and Bullion Dealer - Blackpool
Great to hear everything was handled smoothly and with a friendly approach. That balance really matters to us.
Best wishes,
Chards Coin and Bullion Dealer
Derek was Excellent and took care of me…
Derek was Excellent and took care of me with my Orders. Great Service from Chards.
May 8, 2026
Unprompted review
Reply from Chards Coin and Bullion Dealer - Blackpool
Derek was Excellent and took care of me…
Derek was Excellent and took care of me with my Orders. Great Service from Chards.
Excellent company
Customer service was second to none. Excellent company to deal with. No complaints whatsoever.
May 12, 2026
Unprompted review
Reply from Chards Coin and Bullion Dealer - Blackpool
Lovely feedback to read. We try to keep things straightforward and dependable, so it’s great to know that’s how it came across.
Best wishes,
Chards Coin and Bullion Dealer
A First Coin Sale
Never sold coins before, so was apprehensive! Made an in-store appointment after a very helpful phone call. The appointment and coin sale went as smooth as silk. Everything was visible and above board. Proceeds landed in my bank account in 2 business days as promised. Have since used Chards for another disposal (postal) - again a very smooth process. Extremely pleased with professionalism of staff, especially Sarah who assisted in-store. Would HIGHLY recommend using Chards.
April 28, 2026
Unprompted review
Reply from Chards Coin and Bullion Dealer - Blackpool
Great to know both the in‑store visit and the postal follow‑up went just as they should. We’ll make sure Sarah sees this, it’s always good to hear when customers feel well looked after.
Kind regards,
Chards Coin and Bullion Dealer
A Professional company.
Have never bought or sold Gold coins in the past. Kieran at Chards made it a painless experience while giving the confidence to trust Chards.
May 11, 2026
Unprompted review
Reply from Chards Coin and Bullion Dealer - Blackpool
Nice to hear it all felt simple and stress free for you. First time buying or selling can be a bit daunting, so it’s great to know the support made a difference.
Best wishes,
Chards Coin and Bullion Dealer
Transparently honest with competitive prices
I first came across the company via a YouTube video which explained the painstaking process gone through to verify coins. Therefore, this gave me confidence in the company and my first transaction completed smoothly, it was also competitively priced. Many thanks, I'll certainly be a return customer.
April 22, 2026
Reply from Chards Coin and Bullion Dealer - Blackpool
That’s really great to hear, especially for a first experience. Knowing the videos helped build confidence before buying means a lot, so it’s good to hear everything followed through smoothly.
Many thanks,
Chards Coin and Bullion Dealer
Exceptional service
Chards bullion offers very competitive prices and will update you till the product delivers.
Never had any issues.
May 1, 2026
Reply from Chards Coin and Bullion Dealer - Blackpool
Glad everything has gone smoothly and you’ve felt well informed throughout. That kind of consistency really matters to us.
Kind regards,
Chards Coin and Bullion Dealer
Chards have been great for all my…
Chards have been great for all my purchases. The ordering process is easy online and delivery has been faultless. I want to pick my last purchase up in Blackpool and the staff were friendly and informative. Thank you
May 9, 2026
Unprompted review
Reply from Chards Coin and Bullion Dealer - Blackpool
Always nice to hear when everything clicks, from ordering online through to collecting in person. The Blackpool team will be pleased to know they made a good impression.
Many thanks,
Chards Coin and Bullion Dealer
Reply from Chards Coin and Bullion Dealer - Blackpool
Nice to hear you were happy with both sides of the experience. Simple, reliable service is what we focus on.
Many thanks,
Chards Coin and Bullion Dealer
Derek
Derek! What a pleasure to deal with this guy! He gave a welcome feel as soon as I walked through the door. He answered every question I and dealt with everything in a very professional manner. A credit to your company!
May 6, 2026
Unprompted review
Reply from Chards Coin and Bullion Dealer - Blackpool
Sounds like you had a great visit. Derek will really appreciate this, especially knowing he was able to answer everything clearly and make the experience feel easy.
Kind regards,
Chards Coin and Bullion Dealer
Simple and straight forward
Simple and straight forward, just the way things should be done......keep up the excellent work.
May 1, 2026
Reply from Chards Coin and Bullion Dealer - Blackpool
That’s exactly how we like it too. Simple, clear, and no fuss. Really good to hear it worked that way for you.
Many thanks,
Chards Coin and Bullion Dealer
Friendly prompt professional service
May 1, 2026
Reply from Chards Coin and Bullion Dealer - Blackpool
Always good to get feedback like this. Simple, prompt, and professional is how it should feel, so it’s great to hear.
Kind regards,
Chards Coin and Bullion Dealer
Reply from Chards Coin and Bullion Dealer - Blackpool
Really pleased it all ran smoothly for you. A straightforward, pleasant experience is exactly what we’re aiming for.
Kind regards,
Chards Coin and Bullion Dealer
The buying experience was very easy as…
The buying experience was very easy as was navigating the website. I was informed the item would arrive on the Tuesday after the bank holiday and in fact it arrived before. I have dealt with Chards in the past and it was the same easy experience as before.
May 1, 2026
Reply from Chards Coin and Bullion Dealer - Blackpool
Always good to hear from a returning customer. The fact it turned up early, especially around a bank holiday, is the icing on the cake.
Kind regards,
Chards Coin and Bullion Dealer
GreatNO ROCK???? service as normal but this time…
Great service as normal but this time received Charles sovereigns and NO famous chard rock
April 30, 2026
Reply from Chards Coin and Bullion Dealer - Blackpool
Good to know the experience was still a good one overall. The Blackpool rock did not hang around long, but we have replenished it but we are stocked back up again now.
Many thanks,
Chards Coin and Bullion Dealer
They were easy to deal with and…
They were easy to deal with and friendly. However,I would have preferred to be in a more private setting as a person walked in off the street to sell a ring. We had to go through a fair amount of security to get access and an appointment. I felt insecure at that point.
April 10, 2026
Reply from Chards Coin and Bullion Dealer - Blackpool
Thank you for your feedback. We really appreciate you taking the time to share your experience.
We are pleased to hear that you found our team easy to deal with and friendly. However, we are sorry to learn that you did not feel as comfortable as we would have liked during your visit. The safety and comfort of our customers is always our top priority when dealing face to face, and we understand how important a private and secure setting is.
We are currently reviewing ways to further improve our showroom experience, and we have been actively listening to customer feedback, yours included, as part of this process. We are committed to making enhancements that ensure all customers feel at ease from the moment they arrive.
There are some exciting changes planned for our Blackpool showroom, and we are confident these will make a real difference to the overall experience. We hope to welcome you back in the future and provide a visit that truly meets and exceeds your expectations.
Kind Regards
Chards Coin and Bullion Dealers
Reply from Chards Coin and Bullion Dealer - Blackpool
Really pleased everything went well for you. Always nice to hear the service came through like that.
Many thanks,
Chards Coin and Bullion Dealer
I sold a small amount of gold coins and…
I sold a small amount of gold coins and jewellry. Everyone I spoke to was professional and courteous. I felt they were very fair with their valuation. I would certainly recommend Chards.
April 30, 2026
Reply from Chards Coin and Bullion Dealer - Blackpool
That’s really good to hear. Selling can feel a bit uncertain at first, so it’s nice to know everything felt fair and easy to deal with from your side.
Many thanks,
Chards Coin and Bullion Dealer
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.