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Chards Coin and Bullion Dealer - BlackpoolReviews 

2,427
TrustScore 5 out of 5

4.9

Harrowside 32, FY4 Blackpool, England, GB


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Rated 5 out of 5 stars

I have used Chards for a few years now both to sell scrap metal or bullion and to purchase from them. They are polite and happy to help while offering great prices both for buying from and selling t... See more

Rated 5 out of 5 stars

Tried Chards for the first time with a test order of a one ounce Royal Mint 2026 silver angel coin which wasn't stocked at my usual dealer. Very happy with the coin and especially happy with Chards wh... See more

Rated 5 out of 5 stars

This was my first time investing in coins, I choose Chards from a recommendations from a friend and AI results. I was not disappointed. I visited the Blackpool office to purchase my coins. The staff w... See more

Company replied

Rated 5 out of 5 stars

Chards has always provided superb service and exceptional advice & assistance. Every transaction reinforces my view that they are the premier coin dealer in the UK and for that matter Europe as well.... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer - Blackpool

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

  • Harrowside 32, FY4, Blackpool, England, United Kingdom

  • 01253 343081

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,427)

3,538 reviews in the last 12 months

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Rated 5 out of 5 stars
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Patricia,

Thank you for your kind feedback. We’re delighted to hear that you received first class service.

We truly appreciate your review and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Chards has always provided superb…

Chards has always provided superb service and exceptional advice & assistance. Every transaction reinforces my view that they are the premier coin dealer in the UK and for that matter Europe as well. Thank you for your assistance once again.

June 16, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi,

Thank you for your very kind feedback. We’re delighted to hear that you continue to receive superb service, advice, and assistance from our team.

Your comments about being a premier dealer, not just in the UK but across Europe, truly mean a great deal to us.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 4 out of 5 stars

Only problem I had was the post office…

Only problem I had was the post office not delivering on time as this is part of the process can’t claim money from them because it’s only the seller that can do that

June 17, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Keith,

Thank you for taking the time to leave a review. We're sorry to read your parcel was delivered at 14:10, seventy minutes after expected.

The parcel was dispatched on a Royal Mail Special Delivery Guaranteed 1pm delivery service and should have been delivered by 1pm. I have forwarded your message to our Customer Care team to look in to further and will contact you once we have concluded our investigation.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent

Excellent. Ordered the coins and they were here the next day.

June 24, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Stuart,

Thank you for your kind feedback. We’re delighted to hear that your coins arrived the very next day after ordering.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent service as always from…

Excellent service as always from Chards, I was thrilled to get one of the 2026 error Britannia's. Pleasure to deal with you

June 23, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi,

Thank you for your fantastic feedback. We’re delighted to hear that you received excellent service once again and that you were able to secure one of the 2026 error coins.

It’s always a pleasure to assist, and we truly appreciate your continued support.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

As always a fast efficient service at a…

As always a fast efficient service at a exceptional price.

June 17, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Keith,

Thank you for your kind feedback. We’re delighted to hear that you experienced our usual fast and efficient service, along with exceptional pricing.

We truly appreciate your continued support, and look forward to helping you in future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Reliable and reputable dealer.

Reliable and reputable dealer with prices it’s difficult to beat.

June 16, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi,

Thank you for your kind feedback. We’re delighted to hear that you found us a reliable and reputable dealer, with pricing that’s hard to beat. We make great effort to provide competitive prices and it is great to see this has been appreciated.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

This was the first purchase I have made…

This was the first purchase I have made from chards. Brilliant communication, Fast dispatch. I was very happy with my purchase. I will use them again.

June 15, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Anthony,

Thank you for your review. We're delighted to read that your first experience with Chards was positive and that you were happy with our communication and despatch time.

It's great to read you will purchase from us again.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Yet another perfect transaction no…

Yet another perfect transaction no problems never any delays and always a good price

June 23, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Rob,

Thank you for taking the time to leave a review. It is greatly appreciated.

We're happy to read you found the service to be perfect, with no problems or delays. We take great effort and care to ensure our prices are competitive so it is great to read this is appreciated.

Kind regards,
Chards Coin and Bullion Dealer

Rated 4 out of 5 stars

Delivered promptly.

Delivered promptly.

June 16, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Karol,

Thank you for your feedback. We’re delighted to hear that your order was delivered promptly.

We truly appreciate your review and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Always professional

Great communication. Every purchase goes smoothly from ordering to delivery - thanks.

June 23, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Dean,

We're delighted to read you we're pleased with our communication, and that every purchase goes through smoothly.

Thank you for your review and we look forward to helping you in future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Prices are generally a bit cheaper than other dealers

Prices are generally a bit cheaper than other coin and bullion dealers, and the the buying process is straight forward and relaxing.

June 28, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Mike,

Thank you for your review. We check our prices daily to ensure they are always competitive. It's pleasing to read the buying process was straight forward and relaxing.

We look forward to helping you in future.

Kind Regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Highly recommended vaulting service

Highly recommended vaulting service. Easy to use and the transfer was brilliantly managed. Thank you.

June 15, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi DrQ,

Thank you for your review. We're delighted to read you have enjoyed using our vaulting service. We have made recent upgrades to the service and it's nice to read this has been appreciated.

Kind Regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

It was very easy experience buying from…

It was very easy experience buying from chards online as I have recently purchased 3 more 1 oz silver britannias to add to my stack thank you

June 16, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Peter,

Thank you for your kind feedback. We’re delighted to hear that you found the online buying process easy and that you’ve added more 1oz Silver Britannias to your collection.

We truly appreciate your continued support and look forward to helping you build your stack.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Bullion

Had an appointment Friday 26th June . Purchased a couple of items on this occasion and the service was excellent with Derek .Definitely recommend Chards as premiums very competitive.
Many thanks
Darren

June 26, 2026
Unprompted review
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Darren,

Thank you for your review. We're delighted to read that Derek provided an excellent service, and that you are happy with the coins.

We look forward to helping you in future.

Kind Regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Fantastic service

June 16, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Bukola,

Thank you for your review. We're delighted to read you enjoyed our fantastic service and we look forward to helping you again in future.

Kind Regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Cant say a bad word about chards had…

Cant say a bad word about chards had multiple orders now all arrived within 2 days of purchase best prices from what i have found upthechards

June 28, 2026
Unprompted review
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi James,

Thank you for your fantastic feedback. We’re delighted to hear that you’ve had multiple positive experiences with us, are satisfied with our pricing, and your orders have arrived arriving quickly.

I certainly enjoyed 'upthechards'!

We truly appreciate your continued support and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent Service

Service: I had a problem paying online. Customer services answered my call quickly and the issue was resolved by the person who answered my call. A rare experience in today's AI world.

June 19, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi John,

Thank you for your feedback. We’re pleased to hear that our customer service team was able to assist you quickly and resolve the payment issue efficiently.

We understand how important it is to speak to a real person when needed, and we’re delighted this stood out to you.

We truly appreciate your support and kind comments.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Collection piece

The guy I spoke to on the phone was so efficient and patient with me . Nothing can really improve things.

June 22, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi,

Thank you for your kind feedback. We’re delighted to hear that our team member provided such efficient and patient support.

It’s especially rewarding to know you felt nothing needed improving.

Kind regards,
Chards Coin and Bullion Dealer

Rated 1 out of 5 stars

I can’t truly say being a good…

I can’t truly say being a good experience buying through Chards. I keep purchasing gold bars frequently. It was my first time purchasing from Chards, and I recently purchased a few gold bullions/ bars from them. I have suggested Chards to my friends, who have also purchased a sizable quantity of gold bullions from the company.
I spoke with a customer service representative two days ago shortly after placing my transaction, and she was very abruptive and rude, ignored my concerns, kept rattling her side of the story, justifying her version without me being heard. I'm not sure if this has occurred to any other clients. They haven't even bothered to respond to my email telling them that I would never buy from them again because they weren't customer friendly, and I wouldn’t recommend to my friends who are keen bullion buyers. Management should, in my opinion, investigate.

June 26, 2026
Unprompted review
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Viresh,

Thank you for your review. We are sorry to hear that your recent experience did not meet your expectations.

Your order was placed on 25 June and was fully packaged and prepared for dispatch by 9:50am on 26 June. Your email, sent at 10am, arrived after the parcel had already left our premises. Once a parcel has been collected by the courier, we are unable to intercept it. Delivery adjustments can be made through the courier’s tracking reference, including delaying delivery or collecting from a local depot. Customers may also select an alternative safe place at checkout if they know they may be away from the property at the time of delivery.

We called you later that day to discuss the matter further, but you preferred not to continue the conversation, which we fully respect. Your parcel was delivered at the stated time, and we hope it arrived safely.

Thank you for taking the time to share your feedback.

Kind regards,
The Chards Team

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