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Chards Coin and Bullion Dealer - Blackpool Reviews 2,357

TrustScore 5 out of 5

4.9

Harrowside 32, FY4 Blackpool, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

This was my first time investing in coins, I choose Chards from a recommendations from a friend and AI results. I was not disappointed. I visited the Blackpool office to purchase my coins. The staff w... See more

Company replied

Rated 5 out of 5 stars

Totally smooth transaction. Competitive prices. Coins arrived in good time by insured delivery. Even had a custom sweetie as an Easter egg. Thank you Chards Will return when funds allow

Company replied

Rated 5 out of 5 stars

Excellent as ever from Chards. Still my go to company for precious metals. They seem to have a better selection of in stock products than other companies. Delivery was spot on as always. Keep it up.

Rated 5 out of 5 stars

Exactly as expected. Good price, well packed,on time. I even managed to get the delivery redirected to my local post office for collection. A lot safer than risking the porch pirates. Once again many... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer - Blackpool

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

  • Harrowside 32, FY4, Blackpool, England, United Kingdom

  • 01253 343081

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Ordered and delivered

Ordered, sent and received. It's what Chards do.

June 15, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Brian,

Thank you for your kind feedback. We’re delighted to hear that everything went smoothly from ordering through to delivery.

We truly appreciate your review.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Always a great experience dealing with…

Always a great experience dealing with Chards

June 8, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Joseph,

Thank you for your kind feedback. We’re delighted to hear that you consistently have a great experience dealing with us.

We truly appreciate your continued support.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

I always like to deal with Chards as I…

I always like to deal with Chards as I feel that they offer a good customer service and a fair price for my gold coins comparing the price of gold when I sell.

September 3, 2025
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi,

Thank you for your kind feedback. We’re delighted to hear that you value our customer service and feel confident that we offer fair and competitive pricing when buying your gold coins.

We truly appreciate your review and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

I purchased online

I purchased online, booked an appointment online and visited Blackpool showroom to collect. Service was excellent.

June 19, 2026
Unprompted review
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Jon,

Thank you for your kind feedback. We’re delighted to hear that the whole process went smoothly and that you received excellent service throughout.

We truly appreciate your review and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

The best.

Just so reliable, so helpful, and most of all, most trustworthy.

June 18, 2026
Unprompted review
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Lionel,

Thank you for your kind feedback. We’re delighted to hear that you found us reliable, helpful, and most importantly, trustworthy.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great prices and fast delivery as…

Great prices and fast delivery as usual, thanks👍

June 8, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Richard,

Thank you for your kind feedback. We’re delighted to hear that you were pleased with our pricing and fast delivery once again.

We truly appreciate your continued support.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Shoutout to Derek! Would highly reccommend and will definitely be going back.

June 20, 2026
Unprompted review
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Amelia,

Thank you for your fantastic feedback. We’re delighted to hear that you received excellent customer service, and we’ll be sure to pass on your shoutout to Derek.

It’s great to know you would recommend us and plan to return.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

After leaving and checked the market…

After a conversation with Hillary I am happy to say that I was unfortunate to sell my gold at a poor time, Hillary is now to be my contact for the best price and time to sell in the future.

June 11, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Thanks for coming back and updating your feedback. We’re glad Hilary could step in and talk everything through properly. It’s important customers feel confident in how pricing works, so this is really good to hear.

Many thanks,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Perfect

1st class service 1st class pricing

June 12, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Donald,

Thank you for your review.

We’re delighted to hear you were happy with both our service and pricing.

We really appreciate your support and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Easy to order

Easy to order, was informed about the order at every stage. Arrived quickly, well packaged and no damage. Would recommend for coin purchases and eill buy again from them.

June 12, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Peter,

Thank you for your positive review. We're delighted to read your order arrived quickly, was well packaged, and the you will purchase from us again.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Coins arrive well packaged and in very…

Coins arrive well packaged and in very good condition. Prices are very competitive and accurately correspond to the prevailing spot price. The included Chards/Blackpool rock is a nice touch. YouTube videos worth watching.

June 13, 2026
Unprompted review
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi David,

Thank you for your kind feedback. We’re delighted to hear that your coins arrived well packaged and in excellent condition, and that you found our pricing competitive and closely aligned with the prevailing spot price.

It’s great to know the Chards/Blackpool rock was appreciated and we’re also pleased to hear you’ve enjoyed our YouTube videos.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. Great service, excellent product. Top marks all round

June 12, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi John,

Thank you for your fantastic feedback. We’re delighted to hear that everything was perfect and that you were pleased with both our service and the product.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Dr Q,

Thank you for your review. We're delighted to read you found our communication to be excellent.

Kind regards,
Chards Coin and Bullion Dealer

Rated 3 out of 5 stars

Ordered the coins and assuming they…

Ordered the coins and assuming they would arrive the following day. They didn’t. They arrived on the Saturday 3 days after I bought them. No word about any delays. Usually on their website they tell you about delays but not this time. The prices were great for the coins

June 12, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Stuart,

We can see that you are a returning customer who has transacted with us many times before, so we were sorry to learn that this order did not meet your expectations. We would be keen to understand what felt different on this occasion compared to your previous experiences.

Our website states that we aim to despatch orders within 2 working days of receipt, and our Delivery and Collections page advises an estimated delivery time of 2–3 working days after despatch.

While your order was delivered within these stated timeframes, we appreciate your feedback regarding communication, and we will use this to review how we highlight delivery expectations and any potential delays more clearly.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

As always a reliable trustworthy…

As always a reliable trustworthy dealer, no one better in the business.

June 16, 2026
Unprompted review
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi,

Thank you for your kind feedback. We’re delighted to hear that you continue to see us as a reliable and trustworthy dealer.

“ No one better in the business ” is incredibly kind to hear, and we truly appreciate your ongoing support.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent service

Excellent service, great coins, website always offers a superb experience, really appreciate the subsidised postage costs, and liked the sweet!

June 17, 2026
Unprompted review
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

That’s really great to hear, thank you. Glad everything from the coins through to the website experience worked well for you, and it’s nice to know the Blackpool rock didn’t go unnoticed either.
Many thanks,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent service

Excellent service, straight forward and no problems

June 5, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Really pleased it all worked as it should. Simple, clear, and no issues is what we aim for every time.
Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

I picked up a 2026 1oz silver Britannia…

I picked up a 2026 1oz silver Britannia yesterday to keep alongside a 1oz Base Metal silver Britannia. Derek again was very helpful and efficient during my transaction and as usual I will buy from Chards again. I also mentioned that I had been trying to find a dual 2 coin holder . Hopefully he’ll be able help with this. Nothing seems to be to much trouble for the staff at Chards.

June 16, 2026
Unprompted review
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Nice to hear everything went smoothly when you came in. Derek will appreciate the mention, and hopefully we can sort that coin holder for you in the near future.
Kind regards,
Chards Coin and Bullion Dealer

Rated 4 out of 5 stars

My experience was good

My experience was good, but an emaiI I sent was somehow lost which delayed the process. That is the only problem I had. Thank you

June 10, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Thank you for your review.

We’re sorry to hear that your email was not received, which caused a delay. We aim to respond to all emails and queries within 2 working days, and we apologise that this was not met on this occasion.

We did return your call the following day; however, we were only able to reach your voicemail. Please be assured that your email thread will still be looked into as part of our ongoing review.

We’re pleased to hear that your overall experience was still positive, and we look forward to assisting you again in the future.

Kind Regards
Chards Coin and Bullion Dealer

Rated 3 out of 5 stars

Payment took 4 days to appear in your…

Payment took 4 days to appear in your account.

June 11, 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Keith,

Thank you for taking the time to leave a review.

We apologise in the delay in applying payment to your order, and appreciate your patience whilst we resolved the issue.

We're pleased to see your order was delivered within 24 hours once despatched.

Kind regards,
The Chards Team

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