Great products with amazing taste. Good delivery service. Good strong packaging for glass jars. So pleased with my mayonnaise delivery. Will definitely use this company again.
Company replied
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Great products with amazing taste. Good delivery service. Good strong packaging for glass jars. So pleased with my mayonnaise delivery. Will definitely use this company again.
Company replied
I have bought your products previously whilst visiting York Christmas markets. I was so pleased to discover you have an online service and I have purchased both gifts for someone else and replacements... See more
Company replied
Just taken delivery of our latest order of Bread Dippers. Discovered these as a healthy snack when my husband had to make changes to his diet for health reasons and we love them, especially the Chilli... See more
Company replied
Extremely disappointed. Very bad service! Placed an order for a birthday present direct to the recipient. Payed on paypal and Charlie & Ivy's website changed the delivery address to mine. I noticed s... See more
Company replied
Charlie & Ivy’s is a family business with a simple mission. To create the very best artisan products, that are easy to use and inspire people to enjoy simple, delicious food, together, every day.
Malton, YO17 9LS, North Yorkshire, United Kingdom
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Bought some from Gloucester Services.
Everything leads you to belive this is a dipping oil made using the traditional olive oil.
Quickly when you taste it becomes clear the design of the label, bottle etc is designed to deceive.
It is in fact rape seed oil and tastes horrible.
The manufacturers need to be more honest.
Only good for throwing away.

Reply from Charlie & Ivy's
I bought the rosemary thyme and lemon bread dipper and from a deli shop on holiday and unfortunately didn’t read all the ingredients on the back.. just the label on the front . I presumed it was olive oil but when I tried it I didn’t like the taste and then realised it was rapeseed oil and not olive oil…. I thought real dipping sauces use olive oil only …Very disappointed …my friend also bought one at the same time and likewise she expected olive oil for the price and she thought it tasted very bland

Reply from Charlie & Ivy's
Bought a bottle of the mango and chilli dressing from our local farm shop as an expensive alternative to my usual supermarket offering. It is without doubt the worst I've ever been unfortunate to buy. It actually tasted like it was off, so bad I threw the plateful in the bin with the remainder of the bottle of dressing, still had a 10 month date on it! Utterly foul stuff !

Reply from Charlie & Ivy's

Reply from Charlie & Ivy's
These products are absolutely delicious! I am now completely hooked, especially on the mango and chilli dressing …. Oops, maybe I should not have recommended in case it runs out!
The delivery was on time and everything so carefully packaged. Cannot fault. Thank you x

Reply from Charlie & Ivy's
I placed my order with a date in mind that I needed the panels for. After discussing with Lia in the Customer service dept everything I asked for was delt with. Lia went above and beyond to help me. I wouldn't hesitate to use Charles and Ivy in the future and will also be recommending them to family and friends. Thank you Lia from a very satisfied customer.

Reply from Charlie & Ivy's
Customer service for my order today was above and beyond!
I stupidly threw away some parts not realising what they were.
They are sending me replacements free of charge!
Excellent service all through my order.
Many Thanks,
John

Reply from Charlie & Ivy's
Placed an order after the deadline for Christmas. I was extremely pleased when it arrived so quickly.
Love the bread dips. Looking forward to trying the marinades and other goodies.

Reply from Charlie & Ivy's
Fantastic tasty products, great value, super speedy service and delivery. Ordered twice now as products are so good.

Reply from Charlie & Ivy's
Quality, service and delivery, all excellent. This was bought as a gift and I know the recipient will love it. So much so I am now placing a second order.

Reply from Charlie & Ivy's
I did contact customer service for a few questions regarding the panel by the phone, very helpful. All questions answered. Screen was delivered following date. Anthony who delivered was very polite and friendly in making the delivery smooth and also explained some tips which was very useful.
Can't really ask for any better service than that. Excellent service. Thoroughly satisfied.
Would not hesitate to recommend.

Reply from Charlie & Ivy's
above and beyond all expectations . beautifully packaged and i know from ordering from charlies before that their products are top quality ,the best they can be . look no further for an upcoming gift you will not be disappointed . Christmas sorted . thank you so much for the love and care . it shows .

Reply from Charlie & Ivy's
Laurie was so helpful today in helping me reschedule my delivery. Her customer service was exceptional, I especially appreciated how she walked me through the process.

Reply from Charlie & Ivy's
Excellent value for money and good quality. I bought the set of 5 bread dippers and couldn't fault them. I l9ved all the flavours but if anyone is a lover of lemon drizzle cake, tglhen give the Lemon, Balsamic and Juniper Berry a try !!

Reply from Charlie & Ivy's
Tried the Jerk Marinade and it was awful. It was extremely disappointing. It was full of various herbs, and that was basically all we could taste. No chilli in it which I though was a main ingredient, no sweetness, or hotness at all. In fact nothing at all like jerk, just a jar full of mixed herbs and oil. Completely spoilt my meal and also made me feel ill afterwards.

Reply from Charlie & Ivy's
Ordered bread dipping oil set which was damaged in transit - through no fault of Charlie & Ivy’s as box was extremely well packaged.
Spoke to Marcelle and although during the Christmas rush received a replacement set the next day! What wonderful customer service.

Reply from Charlie & Ivy's
Spoke to a lovely girl called Laurie very polite professional. Answering my questions. Thankyou.

Reply from Charlie & Ivy's
I have ordered from Charlie and Ivy's a few times and their oils and mayonnaise are amazing. There was a problem with my last order and on emailing them on a Sunday evening I had an immediate response from Jennie and a replacement was sent and received within 2 days, so their customer service is excellent. Would highly recommend ordering from this company and will certainly be buying off them again in the New Year.

Reply from Charlie & Ivy's
My daughter bought me a gift set of Charlie & Ivy’s dressings, dips and mayonnaise for my birthday, she knows I love dips and dressings so this was honestly the best gift for me.
I especially love the Lemon & Dill Mayonnaise, so much so I spread it on a slice of lemon drizzle cake. Don’t knock it ’til you try it!
Based on my enjoyment of the gift set I sent off for some Chilli & Lime Mayonnaise, try it with some avocado salad, it’s the perfect match.
They do some amazing vegan products too. Keep it up Charlie & Ivy’s, you’re onto something!

Reply from Charlie & Ivy's
Among the very best of British small businesses!
I wanted a part standard and part non-standard order and asked if they could help. They were so courteous and obliging and I received a beautifully packaged order of bread dippers a few days later. The warehouse staff had thoughtfully written in small letters on the back of the non-standard items what was inside the sealed boxes so I knew who to wrap the gifts for. One recipient has so far opened the gift and loved it so much that they are ordering some products themselves. Thank you Marcelle and all at Charlie & Ivy's. Wishing you continued success with the business.

Reply from Charlie & Ivy's
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