Charlie & Ivy's Reviews 

47
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great products with amazing taste. Good delivery service. Good strong packaging for glass jars. So pleased with my mayonnaise delivery. Will definitely use this company again.

Company replied

Rated 5 out of 5 stars

I have bought your products previously whilst visiting York Christmas markets. I was so pleased to discover you have an online service and I have purchased both gifts for someone else and replacements... See more

Company replied

Rated 5 out of 5 stars

Just taken delivery of our latest order of Bread Dippers. Discovered these as a healthy snack when my husband had to make changes to his diet for health reasons and we love them, especially the Chilli... See more

Company replied

Rated 1 out of 5 stars

Extremely disappointed. Very bad service! Placed an order for a birthday present direct to the recipient. Payed on paypal and Charlie & Ivy's website changed the delivery address to mine. I noticed s... See more

Company replied

Company details

  1. Food Producer

Written by the company

Charlie & Ivy’s is a family business with a simple mission. To create the very best artisan products, that are easy to use and inspire people to enjoy simple, delicious food, together, every day.


Contact info

4.1

Great

TrustScore 4 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(47)

21 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic food! Must try!!

The chorizo marinade and the jerk chicken were exceptional! The dressings are also outstanding. Fantastic customer service and it’s always lovely to support local businesses

July 5, 2023
Unprompted review
Charlie & Ivy's logo

Reply from Charlie & Ivy's

Thank you so much for the lovely review! We're gad you're enjoying your marinades 😀

Rated 5 out of 5 stars

Beautiful gifts

I love the dipping oil sets! I’ve bought three as presents now and I’ll continue to buy more (I think I need one for myself as well!). Would highly recommend, and their customer service is brilliant as well.

January 12, 2023
Unprompted review
Charlie & Ivy's logo

Reply from Charlie & Ivy's

Hi! Thank you for taking the time to leave us a review, we hope your gifts are enjoyed!

Rated 5 out of 5 stars

In trouble for not buying more

Bought on large oil for my husband (a long time bread in oil dipper) and a gift set for foodie nephew. My husband is complaining bitterly that he didn't get the gift set (challenge of carrying these back to France where we live.) We shall be ordering more when next in UK as they are delicious. The website is abundant with fantastic recipes to inspire and entice you. Customer service is also fantastic. And of course, they are in Yorkshire - what else to say.

November 25, 2022
Unprompted review
Charlie & Ivy's logo

Reply from Charlie & Ivy's

What an amazing review, thank you so much for taking the time to leave it! We hope you manage to get stocked up when you're in the UK next!

Rated 5 out of 5 stars

Lovely products great service

Received a gift box as a gift and it was so good i have ordered from them twice myself. The Oil’s, mayo’s and marinades are all lovely

December 22, 2022
Unprompted review
Charlie & Ivy's logo

Reply from Charlie & Ivy's

Hello! Thank you so much for taking the time to leave us a review, we hope you enjoy your goodies! 😊

Rated 5 out of 5 stars

Dipping oils

The dipping oils were a Birthday present for my Daughter who absolutely loved them. Delivered on time and beautifully packaged. No problem in recommending this company to my friends

January 2, 2023
Unprompted review
Charlie & Ivy's logo

Reply from Charlie & Ivy's

Thank you for the lovely review, we hope your daughter enjoys using them!

Rated 5 out of 5 stars

After ordering 2collections of oil

After ordering 2collections of oil , one box arrived with a broken bottle ( probably the delivery man as the product was intensely wrapped ). After a lovely phone call with the delightful Adam and a simple email
my replacement box was with me within 36 hrs .
The product looks impressive , unique with good flavours to create interest .I can’t wait to give it as a christmas present to my niece and daughter with high standards !
Well done team you obviously enjoy good food and wish to make this opportunity available to others .
Have a great christmas and well deserved successful 2023

Jo Elphick

December 14, 2022
Unprompted review
Charlie & Ivy's logo

Reply from Charlie & Ivy's

Hi Jo. Thank you for the lovely review. We're glad the team got your replacement sorted quickly and we hope your Christmas gifts were enjoyed!

Rated 5 out of 5 stars

Just wonderful!!!

Just wonderful! I ordered Rosemary, Thyme & Lemon Bread Dipper from Charlie and Ivy's and WOW!! The presentation was lovely, the dipper is absolutely delicious. Super fast delivery. I will be ordering every flavour, for sure! I will be ordering more from this company. I was blown away by the quality. Very much recommended. Thank you Charlie & Ivy's

December 9, 2022
Unprompted review
Charlie & Ivy's logo

Reply from Charlie & Ivy's

Thank you so much for the lovely review! We hope you enjoyed your dipper, be sure to check out some of the recipe inspiration on our website!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look