Charnwoodfootwear Reviews 

Ordered on the 12th December - no boots, awful communication. The only way to contact them is by email, presumably because they are so bad at their jobs that they couldn't possibly have a conversation with you as they're too busy running away from irate customers. Avoid at all costs!

Very bad service, I have been waiting one moths for a pair of shoes.

I do not recommend this Website/Store.

Stay clear of Charnwood footwear. If I could rate the company 0/5, I would. I ordered a pair of boots in October 2023. Contacted them in Nov ‘23 three times before I got a response to request an update. There have been emails back and forward. I have been unable to contact anyone and still have not received my order which cost almost £60. DO NOT USE THIS COMPANY!!

Ordered Timberland boots in Nov 2023, it's now Feb 2024 I've still not received my boots. Communication with this company is non existant. Have now contacted my credit card company to try and get my money back.

BUYER BEWARE! In a day and age where tech plays a role in everyday life, Charnwood Footwear still has warehouse issues, my order was placed in Dec 23, orders are more than three weeks old and still cannot be forfilled, its easier to order from further afield than this company. Like many other buyers, I got fed up of waiting, and requested a refund from paypay. I ordered the same boots from A. N. Other and they arrived three days later, no problem there. I wish I had read the reviews, I would have stayed clear of Charnwood Footwear, and not wasted my time!

Ordered Safety work boots from this company on the 9th of January and are still yet to receive them or any communication from them since payment was made. AVOID!

Like other reviewers, I ordered in good faith 27/12/23, and having used this company successfully in the past,
thought nothing of using again. BIG mistake!!!! What has gone wrong with this company since using last I do not know, but to cut a long story short I had to involve PayPal before receiving a refund 24/1/24. 1st contact (8/1/24) alleged a slight delay due to festive shutdown which was allegedly
as good as resolved as they had returned post shutdown on 2/1/24. But second contact (16/1/24) was completely ignored.Thank goodness for PayPal protection. Would advise to avoid as I certainly will in future.

Absolutely disgraceful company. Ordered boots on December 28th still not received despite being promised within a week - that was two weeks ago
Avoid at all costs

AVOID AVOID AVOID AVOID 4 weeks still waiting for boots no email responses!
Bunch of thieves

Ordered timberland boots over 20 days ago and still nothing. Avoid this company! £105 out of pocket.

Order boots 31st December, still nothing. Paypal claim just gone in.

Absolute nightmare, no response, still have my money. Despite asking for a refund 5 times. Absolutely con artists.if I could give 0 stars I would

How long does it take a company to deliver work boots? Well it's been 19 days now and still nothing for an in stock item that should be 4-5 days? Only just had a badly worded reply from the Warehouse saying they're snowed under with orders. They don't respond, they don't do anything? I've had to buy a pair on Amazon which worked out cheaper and delivered to my Hotel as working away within 2 days. This Cowboy outfit are a disgrace. Never,ever again! If only there was zero stars...

Avoid at all costs. Criminals. Ordered boots Dec 27th, expected delivery was 5 working days, I gave it 2 weeks before I emailed. Got a reply the following day saying 'we were closed over the holidays' and 'our order will be dispatched by the end of the week'. Here we are 2 weeks later, no boots and no further correspondence. I have emailed everyday since and will continue too until I get a reply. I wish I checked the reviews before ordering.

Con artists a pure scam. Avoid at all costs

Ordered item 6/12/23 - still no delivery. You can't contact them by phone and they don't reply to emails. I had a brief interaction with Jane just before Christmas but heard nothing since. I've just lodged a chargeback claim with my credit card provider and hope they can get my £85 back. Disgusting excuse for a retailer.

Boot order placed and conformation email received to confirm order placement. Have tried emailing twice to get an eta for the delivery. This company used to be very good and we used them all the time, but after this experience we will source our boots from else where. Seems to be they are hiding behind an automated complaint service. This company used to be faultless and you used to be able to collect too. Since the face to face contact has stopped the company ethics has dropped very fast. Will never deal with again.

How this company is allowed to operate is beyond me. Ordered some timberland work boots, over ten days ago and still no sign of them. i’ve emailed several times with no response , tried to call them but i can’t find a number. I stupidly didn’t check trust pilot before i used their website. seems they’re complete con artists and need shutting down.

Wish i read the reviews, same as everyone else. Items not dispatched almost a month after order when expected delivery was 4-5 days.

Like many reviewers, I ordered some site boots and 3 weeks later, still no boots or contact from Charnwood Footwear. Very poor.