Chase Evans - Canary Wharf Reviews 36

TrustScore 4.5 out of 5

4.4

Horizon Building, 15 Hertsmere Road, E14 4AW London, GB


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Rated 5 out of 5 stars

Ginny Pattni from Chase Evens arrived on time for our appointment, very polite and professional, answered all the questions I had written down concerning the sale of my apartment. Then we went thro... See more

Company replied

Rated 5 out of 5 stars

Abhijit has assisted me in renewing the existing tenancy of my flat in the Docklands. I like his style of negotiation throughout the whole process. He knows how to manage my expectation. He did not pu... See more

Company replied

Rated 5 out of 5 stars

Kevin offered us a lovely and welcoming service while we were looking for a house in Canary Wharf. My wife and I truly appreciated his efforts; he worked hard to find the best options within our budge... See more

Company replied

Rated 5 out of 5 stars

The tenancy on our property was due to end shortly. A new tenancy or renewal of the existing tenancy would both come under the new legislation. Amruta Satia, our Chase Evans Renewals negotiator guided... See more

Company replied


Company details

  1. Real Estate Agents
  2. Property Management Company
  3. Real Estate Rental Agency

About Chase Evans - Canary Wharf

Written by the company

Chase Evans is a full service real estate and lettings agency with seven offices located in London and staffed offices in Hong Kong, Singapore, Dubai and Kuala Lumpur.

Since 1998, we have provided expert advisory and consultancy services to property investors and developers in the UK market. As a reputable estate agency, we combine extensive local knowledge with proven expertise in residential lettings, sales, investment, and property management.

Contact info

  • Horizon Building, 15 Hertsmere Road, E14 4AW, London, United Kingdom

  • 020 7515 1000

4.4

Excellent

TrustScore 4.5 out of 5

36 reviews

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Rated 1 out of 5 stars

Avoid at all costs

Had a dreadful experience renting in London through Chase Evans. Our property manager, Nelly, was consistently slow to escalate the smallest of maintenance issues. Between that and an unresponsive overseas landlord, communication would often stretch over months and require us to chase repeatedly. This culminated in the end of our tenancy, where external damage to our building led rainwater to leak through the ceiling and cause extensive damp & mould. For the month in which we remained in the mouldy flat, Chase Evans performed no remedial works and we had no choice but to terminate our tenancy early. It took a further month to receive the end of tenancy check out report, following which Chase Evans made false claims against our deposit, which further dragged out the process of reclaiming it.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Mint Mok was our rental property…

Mint Mok was our rental property manager, she always looked after us and was very attentive to our needs. I highly rate chase evans.

May 16, 2026
Unprompted review
Chase Evans - Canary Wharf logo

Reply from Chase Evans - Canary Wharf

Thank you for your review, glad to hear Mint could help you.

Rated 5 out of 5 stars

The tenancy on our property was due to end and a renewal was negotiated…

The tenancy on our property was due to end shortly. A new tenancy or renewal of the existing tenancy would both come under the new legislation. Amruta Satia, our Chase Evans Renewals negotiator guided us expertly through the requirements of the new rules, and negotiated renewal of the existing tenants, plus a small increase in rent at the same time. Thank you.

May 8, 2026
Unprompted review
Chase Evans - Canary Wharf logo

Reply from Chase Evans - Canary Wharf

Thank you for your review, glad to hear amruta could help you.

Rated 5 out of 5 stars

I frequently communicate with email

I frequently communicate with email
Dainik Sharma is very nice to reply all the questions I raise with clear and straight answer. I appreciate very much

May 6, 2026
Unprompted review
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Reply from Chase Evans - Canary Wharf

Thank you for your review, glad to hear Dainik could help you.

Rated 5 out of 5 stars

Tenancy renewal

I applied to renew my tenancy, and Dainik Sharma, the Renewal Administrator, was very efficient in assisting me and informing me about the new renting policies that will take effect on May 1, 2026.

April 21, 2026
Unprompted review
Chase Evans - Canary Wharf logo

Reply from Chase Evans - Canary Wharf

Thank you for your review, glad to hear Dainik could help you.

Rated 5 out of 5 stars

Ginny Pattni from Chase Evens arrived…

Ginny Pattni from Chase Evens arrived on time for our appointment, very polite and professional, answered all the questions I had written down concerning the sale of my apartment. Then we went through the question Ginny had for me, not too painful.
I always had notice of viewings, if Ginny was not doing the viewing I was informed straightaway who would be attending.
Overall my experience with Chase Evens and Ginny Pattni sales team very professional.

November 22, 2025
Unprompted review
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Reply from Chase Evans - Canary Wharf

Thank you for your review, glad to hear ginny could help you.

Rated 5 out of 5 stars

Great People, Awesome Service

I had a very positive experience working with Amruta Satia. From the initial enquiry through to completion, she was professional, responsive, and knowledgeable.

She provided clear guidance at every stage of the renewal process and was always available to answer questions or offer reassurance when needed. Communication was consistent and transparent, which made what can often be a stressful experience feel much more manageable.

I particularly appreciated her attention to detail and proactive approach in keeping things moving smoothly. It was clear she genuinely cared about achieving the best outcome for me.

I would not hesitate to recommend her services to anyone looking to buy, sell, or rent a property.

April 15, 2026
Unprompted review
Chase Evans - Canary Wharf logo

Reply from Chase Evans - Canary Wharf

Thank you for your review, glad to hear amruta could help you.

Rated 5 out of 5 stars

Sublet registration

Prompt and professional! Thanks to Ella Scholefield!

April 1, 2026
Unprompted review
Chase Evans - Canary Wharf logo

Reply from Chase Evans - Canary Wharf

Thank you for your review, glad to hear Ella could help you.

Rated 5 out of 5 stars

Miss Gladys Kiala is a great agent

Miss Gladys Kiala is a great agent. She handed my renewal very very efficiently. Highly appreciated.

March 31, 2026
Unprompted review
Chase Evans - Canary Wharf logo

Reply from Chase Evans - Canary Wharf

Thank you for your review, glad to hear gladys could help you.

Rated 5 out of 5 stars

I would like to thank kevin for being…

I would like to thank kevin for being an amazing agent through years i had kevin always helping me to find a home as im an international student it is hard to find what i want , but kevin professionalism and dedication made it much easier i would recommend chase evans and especially for kevin

February 20, 2026
Unprompted review
Chase Evans - Canary Wharf logo

Reply from Chase Evans - Canary Wharf

Thank you for your review, glad to hear Kevin could help you.

Rated 5 out of 5 stars

Gladys Kiala is professional and…

Gladys Kiala is professional and responsible in negotiating my renewal contract. Really appreciate her help.

March 26, 2026
Unprompted review
Chase Evans - Canary Wharf logo

Reply from Chase Evans - Canary Wharf

Thank you for your review, glad to hear Gladys could help you.

Rated 5 out of 5 stars

Matthew Moloney - excellent estate agent

Matthew Moloney was excellent throughout our flat-buying process. He was incredibly responsive, and extremely helpful in arranging extra viewings for us. Matthew's proactive assistance was instrumental in keeping the conveyancing process moving smoothly. I would highly recommend him

March 25, 2026
Unprompted review
Chase Evans - Canary Wharf logo

Reply from Chase Evans - Canary Wharf

Thank you for your review, glad to hear Matthew could help you.

Rated 5 out of 5 stars

I recently worked with Ms Gladys Kiala

I recently worked with Ms. Gladys Kiala from Chase Evans on my apartment tenancy renewal, and the experience was smooth and professional. Communication was prompt and transparent throughout the process, which gave me confidence and peace of mind. I appreciate their efficiency and dedication, and would recommend their services to anyone handling a lease renewal.

March 13, 2026
Unprompted review
Chase Evans - Canary Wharf logo

Reply from Chase Evans - Canary Wharf

Thank you for your review, glad to hear Gladys could help you.

Rated 1 out of 5 stars

The worst letting agents possible

The worst letting agents possible, they take your money and zero responsibility post that. Don’t take care of the basic cleaning/ provided a flat broken/ non operational

March 12, 2026
Unprompted review
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Reply from Chase Evans - Canary Wharf

Thank you for your review of our services, we are sorry to hear you were disappointed with your experience. We take this kind of feedback very seriously if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,

Rated 5 out of 5 stars

Great response from Gladys Kiala

Great response from Gladys Kiala. Appreciate the follow up and advice and strongly recommend Gladys and the team for any potential clients. Keep up uhe good work!

March 5, 2026
Unprompted review
Chase Evans - Canary Wharf logo

Reply from Chase Evans - Canary Wharf

Thank you for review, glad Gladys could help you.

Rated 5 out of 5 stars

We recently had a few viewings with Malikah

We recently had a few viewings with Malikah, the entire experience was very good. She narrowed down all the possible listings within our budget and drove us to all of them herself.
Absolutely helpful and very understanding of our choices.

February 25, 2026
Unprompted review
Chase Evans - Canary Wharf logo

Reply from Chase Evans - Canary Wharf

Thank you for your review, glad to hear Malikah could help you.

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