⭐️⭐️⭐️⭐️⭐️ I left the Creekside location earlier this year due to distance, but I haven’t found a stylist who understands my needs as well as Montana. She always listens, knows exactly what works for... See more
Company replied
Location
Switch location12024 Symons Valley Road Northwest, #152, T3P 0A3 Calgary, AB, CA
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve been going to Jiff for over a year now, and I couldn’t be happier with my experience every single time! Jiff is not only incredibly skilled with haircuts and styling, but he also takes the t... See more
Company replied
Tran is lovely, her experience is evident. I have never been great at deciding my son’s hair cut and she made it so effortless. Also so helpful while I embrace my wavy hair.
Company replied
Jaira.V ,did her job in a very impressive way! My child was happy to get a haircut without any complaints or fear! He's not reluctant to get a haircut anymore instead wants to go to the same place aga... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
12024 Symons Valley Road Northwest, #152, T3P 0A3, Calgary, AB, Canada
- +1 403-274-1010
4.7
Excellent
724 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gone twice not disappointed
Tran is lovely, her experience is evident. I have never been great at deciding my son’s hair cut and she made it so effortless. Also so helpful while I embrace my wavy hair.
September 18, 2025
Reply from Chatters Hair Salon - Creekside
We're happy to hear that your visit was effortless! It's great to know that you found our expertise helpful for your son's haircut and your wavy hair journey. Thank you for your positive feedback!
Anita is amazing and the staff are all…
Anita is amazing and the staff are all so friendly
September 26, 2025
Reply from Chatters Hair Salon - Creekside
We appreciate you letting us know that our staff is friendly! We're so glad you had such a positive experience.
Love everything about Tran
Love everything about Tran! My hair is always exactly how I like it and a lot of the time she gives the best input about slight changes I want.Also the conversations is always great!
September 25, 2025
Reply from Chatters Hair Salon - Creekside
We're happy to hear that you love your hair and appreciate the advice you receive. We're also glad you enjoy the conversations during your visits. Thank you for your positive feedback!
Haircut
Montana was great at listening to my requests and made my hair frame my face and bring out my features perfectly. Would totally recommend her!
September 22, 2025
Reply from Chatters Hair Salon - Creekside
We're happy to hear that you enjoyed your experience! It's wonderful that the stylist listened to your requests and enhanced your features perfectly. Thank you for recommending our services!
Josie is friendly and knows what she is…
Josie is friendly and knows what she is doing.
September 22, 2025
Reply from Chatters Hair Salon - Creekside
We're glad you had a positive experience and appreciate your acknowledging the team member's expertise and friendliness. Thank you!
Excellent customer service experience!
September 13, 2025
Reply from Chatters Hair Salon - Creekside
We are happy to hear that you had such a wonderful experience. Thank you for your positive feedback; it means a lot to us.
Great color and style!
September 19, 2025
Reply from Chatters Hair Salon - Creekside
We're happy you appreciate the color and style! Thanks for your feedback; it means a lot to us.
Very quick
Very quick, didn’t not have to wait long at all. Jeff listened to what I wanted and I appreciate his talent and listening to what i wanted.
September 19, 2025
Reply from Chatters Hair Salon - Creekside
We're happy to hear that your visit was quick and efficient. It's great to know that our team member listened to your needs and delivered the results you wanted. We appreciate your feedback!
Everyone was very friendly
Everyone was very friendly, great service, & Josie gave me a nice haircut
September 15, 2025
Reply from Chatters Hair Salon - Creekside
We're delighted everyone was friendly and the service was great! We appreciate you letting us know you received a nice haircut.
I was charged for long hair
I was charged for long hair, but my hair is only to my shoulders. I also felt like my hair wasn't washed properly and was stiff after the blowout.
September 8, 2025
Reply from Chatters Hair Salon - Creekside
We regret that the service did not meet your expectations. We appreciate you bringing the hair length charge and wash quality to our attention. We'll review our service procedures.
Very friendly and made me feel comfortable. Great customer service and professional.
Martha made me feel comfortable and provides great customer service.
September 11, 2025
Reply from Chatters Hair Salon - Creekside
We're happy to hear that you felt comfortable and received great customer service. We appreciate you taking the time to share your positive experience!
Reply from Chatters Hair Salon - Creekside
We're happy to hear that you had an awesome experience! We appreciate you taking the time to share your positive feedback with us.
Great cut by Tran..
August 30, 2025
Reply from Chatters Hair Salon - Creekside
We're glad you enjoyed your experience. Thank you for sharing your positive feedback with us.
Reply from Chatters Hair Salon - Creekside
We're glad you enjoyed your experience with us! Thank you for your positive feedback; it means a lot to us.
Listened to my concerns and worked with my hair texture
The stylist listened to what i requested and provided invaluable feedback. Montana was personable and the cut is first rate. I like that she rough styled my hair to see how it would fall naturally without me having to style it everyday.
September 8, 2025
Reply from Chatters Hair Salon - Creekside
We're happy to hear that the stylist listened to your requests and provided helpful feedback! It's wonderful that you found them personable and are pleased with the haircut. We appreciate your feedback on the styling.
Reply from Chatters Hair Salon - Creekside
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Reply from Chatters Hair Salon - Creekside
We appreciate your review and are so glad you enjoyed our excellent service and nice haircut! Thank you for your feedback.
Kim is always so great
Kim is always so great! She knows what she is doing and is very quick.
September 4, 2025
Reply from Chatters Hair Salon - Creekside
We're happy to hear that you had such a wonderful experience! We appreciate you taking the time to share your positive feedback with us.
Reply from Chatters Hair Salon - Creekside
We're happy to hear that you had a great experience. Thank you for your positive feedback; we appreciate it a lot.
Reply from Chatters Hair Salon - Creekside
Thank you for your kind words!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.