Chatters Hair Salon - Creekside Reviews 724

TrustScore 4.5 out of 5

4.7

12024 Symons Valley Road Northwest, #152, T3P 0A3 Calgary, AB, CA


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I left the Creekside location earlier this year due to distance, but I haven’t found a stylist who understands my needs as well as Montana. She always listens, knows exactly what works for... See more

Company replied

Rated 5 out of 5 stars

I’ve been going to Jiff for over a year now, and I couldn’t be happier with my experience every single time! Jiff is not only incredibly skilled with haircuts and styling, but he also takes the t... See more

Company replied

Rated 5 out of 5 stars

Tran is lovely, her experience is evident. I have never been great at deciding my son’s hair cut and she made it so effortless. Also so helpful while I embrace my wavy hair.

Company replied

Rated 5 out of 5 stars

Jaira.V ,did her job in a very impressive way! My child was happy to get a haircut without any complaints or fear! He's not reluctant to get a haircut anymore instead wants to go to the same place aga... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 12024 Symons Valley Road Northwest, #152, T3P 0A3, Calgary, AB, Canada

  • +1 403-274-1010

4.7

Excellent

TrustScore 4.5 out of 5

724 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks for being accommodating me and…

Thanks for being accommodating me and take care of me Anita!

August 30, 2025
Chatters Hair Salon - Creekside logo

Reply from Chatters Hair Salon - Creekside

We're happy to hear that we accommodated you well and took great care of you. We appreciate your positive feedback and thank you!

Rated 5 out of 5 stars

Loved my experience

Tran was amazing with my hair. I feel good with my new style.

August 23, 2025
Chatters Hair Salon - Creekside logo

Reply from Chatters Hair Salon - Creekside

We're so happy to hear that you're feeling good about your new hairstyle. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Martha is always very nice and…

Martha is always very nice and friendly. She is a wonderful stylist and I enjoy coming to see her. Thank you again!

August 29, 2025
Chatters Hair Salon - Creekside logo

Reply from Chatters Hair Salon - Creekside

We're happy to hear that you find your visits enjoyable and that you appreciate the stylist's friendly and wonderful service. Thank you for your positive feedback!

Rated 5 out of 5 stars

Went for a hair cut and I came back…

Went for a hair cut and I came back satisfied. The lady who did my hair cut did a very good job.

August 21, 2025
Chatters Hair Salon - Creekside logo

Reply from Chatters Hair Salon - Creekside

We're happy to hear that you were satisfied with your haircut. We appreciate you taking the time to share your positive experience with us!

Rated 5 out of 5 stars

Pam's awesone

Pam's awesone! Glad to see her back.

August 20, 2025
Chatters Hair Salon - Creekside logo

Reply from Chatters Hair Salon - Creekside

We're happy to hear that you enjoyed your experience! We appreciate you taking the time to leave us such wonderful feedback.

Rated 5 out of 5 stars

Trevor is really good.

Trevor is really good.

August 19, 2025
Chatters Hair Salon - Creekside logo

Reply from Chatters Hair Salon - Creekside

We're happy to hear that you had such a positive experience. Thank you for your feedback; we appreciate it a lot.

Rated 5 out of 5 stars

Great service

Friendly staff

August 26, 2025
Chatters Hair Salon - Creekside logo

Reply from Chatters Hair Salon - Creekside

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!

Rated 5 out of 5 stars

Friendly

Friendly and knowledgeable

August 26, 2025
Chatters Hair Salon - Creekside logo

Reply from Chatters Hair Salon - Creekside

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!

Rated 5 out of 5 stars

Accommodating and skilled

I was a walk in on a Saturday morning, and they accommodated me graciously.

The stylist did a lovley job hearing what I wanted, and executing a lovley cut on long thick curly hair.

The environment was clean and everyone seemed to be in a pleasant mood.

August 16, 2025
Chatters Hair Salon - Creekside logo

Reply from Chatters Hair Salon - Creekside

We're happy to hear that we could accommodate you and that you enjoyed your haircut! It's wonderful that the stylist understood your needs and delivered such a great result. We appreciate your positive feedback about our clean environment and pleasant atmosphere.

Rated 5 out of 5 stars

Awesome hairstylist

My stylist listened and understood what I wanted, perfectly executed with further guidance/suggestions on what my next appointment should look like. Couldn’t be happier.

August 13, 2025
Chatters Hair Salon - Creekside logo

Reply from Chatters Hair Salon - Creekside

We're so happy to hear that your stylist listened and understood what you wanted, and provided excellent guidance! We appreciate your feedback and are glad you're happy with the results.

Rated 5 out of 5 stars

Appreciate the way of dealing your…

Appreciate the way of dealing your front staff and stylist too

August 19, 2025
Chatters Hair Salon - Creekside logo

Reply from Chatters Hair Salon - Creekside

We appreciate you sharing your positive experience with our front staff and stylist. We're so happy to hear that you were pleased with their service!

Rated 5 out of 5 stars

Always having a good experience.

Always having a good experience. Friendly stuff. Jeff is my stylist and he always does a good job on my hair.
I've been going to Jeff over a year now and no complaints whats so ever:)
Very Knowledgeable.
Amit is also a very knowledgeable stylist.
Amit did my hair few times when jeff was away and did a really good job.

August 10, 2025
Chatters Hair Salon - Creekside logo

Reply from Chatters Hair Salon - Creekside

We're happy to hear that you consistently have a good experience! It's great to know that you appreciate the team's knowledge and skills. Thank you for your positive feedback!

Rated 5 out of 5 stars

Haircut…

Montana always gives a good cut & very professional.

Greeted when entering salon.

August 18, 2025
Chatters Hair Salon - Creekside logo

Reply from Chatters Hair Salon - Creekside

We're happy to hear that you consistently receive excellent service and a professional experience. We appreciate your positive feedback and are grateful for your recognition.

Rated 5 out of 5 stars

Montana always gives an excellent cut &…

Montana always gives an excellent cut & takes time to give you what you want.

August 18, 2025
Chatters Hair Salon - Creekside logo

Reply from Chatters Hair Salon - Creekside

We're happy to hear that you had such a positive experience! It's great to know that our attention to detail is appreciated. Thank you for your feedback!

Rated 2 out of 5 stars

Completely Uneven

Completely Uneven.

My stylist did not measure to make sure that the layers were even on each side. She did not add even amounts of layers per side and did not blend anything ... and I went to a 'senior' stylist at this location. I asked to keep the length and gave permission for 0.5 inch to be removed and 2 inches were taken off. The tools used were from a pouch and not the sanitizing jar with the blue liquid. I tried to explain I wanted the side/curtain bangs a bit shorter she just cut them short, without blending or measuring them and sent me on my way with 15 minutes left in the appointment. It honestly sucks giving a poor review, maybe she was having an off day... but I am quite frustrated as I had to go to another stylist (not from Chatters) and have them fix my cut to which I was told "was the wonkiest cut they have seen".

August 8, 2025
Chatters Hair Salon - Creekside logo

Reply from Chatters Hair Salon - Creekside

We appreciate you taking the time to share your experience. We're sorry to hear the haircut was uneven and not to your expectations, and that the tools weren't up to standard. We'll address your concerns to ensure better service in the future.

Rated 5 out of 5 stars

Short haircut with side bangs

Cut my long hair to collarbone length with side bangs, Jeff was very skilled and nice.

August 16, 2025
Chatters Hair Salon - Creekside logo

Reply from Chatters Hair Salon - Creekside

Alex,

We're glad you enjoyed your haircut and side bangs! It's great to hear that you found our team member skilled and nice. We appreciate your feedback!

Rated 5 out of 5 stars

Tianna was amazing

Tianna was amazing! She quickly understood how I like to style and cut my hair and made it a really friendly experience. She gave really great insight on other alternatives I could use to style my hair. Would highly recommend!!!

August 12, 2025
Chatters Hair Salon - Creekside logo

Reply from Chatters Hair Salon - Creekside

We're happy to hear about your amazing experience! It's wonderful that the stylist understood your preferences and provided helpful styling insights. We appreciate your recommendation!

Rated 5 out of 5 stars

Salvador is always amazing.

Salvador is always amazing.

August 12, 2025
Chatters Hair Salon - Creekside logo

Reply from Chatters Hair Salon - Creekside

We are so happy to hear that you had an amazing experience. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Very Clean and professional

Very Clean and professional, price haircut.
Also very helpful ladies at reception and arranging time.
Looking forward to come back soon!

August 9, 2025
Chatters Hair Salon - Creekside logo

Reply from Chatters Hair Salon - Creekside

We're happy to hear that you had a positive experience with our clean and professional service. We appreciate your kind words regarding our helpful receptionists. We look forward to seeing you again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look