Chatters Hair Salon - Creekside Reviews 724

TrustScore 4.5 out of 5

4.7

12024 Symons Valley Road Northwest, #152, T3P 0A3 Calgary, AB, CA


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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I left the Creekside location earlier this year due to distance, but I haven’t found a stylist who understands my needs as well as Montana. She always listens, knows exactly what works for... See more

Company replied

Rated 5 out of 5 stars

I’ve been going to Jiff for over a year now, and I couldn’t be happier with my experience every single time! Jiff is not only incredibly skilled with haircuts and styling, but he also takes the t... See more

Company replied

Rated 5 out of 5 stars

Tran is lovely, her experience is evident. I have never been great at deciding my son’s hair cut and she made it so effortless. Also so helpful while I embrace my wavy hair.

Company replied

Rated 5 out of 5 stars

Jaira.V ,did her job in a very impressive way! My child was happy to get a haircut without any complaints or fear! He's not reluctant to get a haircut anymore instead wants to go to the same place aga... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 12024 Symons Valley Road Northwest, #152, T3P 0A3, Calgary, AB, Canada

  • +1 403-274-1010

4.7

Excellent

TrustScore 4.5 out of 5

724 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

My haircut and hair color done by Amit

My haircut and hair color done by Amit. He is talented hairdresser. He gave me his proffessional advice for hair treatment. He also provide me information about hair product which I should use though not pushing to buy it.

July 1, 2025
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Reply from Chatters Hair Salon - Creekside

We're happy to hear that you appreciated the haircut and color. It's wonderful to know that you valued the advice about hair treatment and products. Thanks for your feedback!

Rated 5 out of 5 stars

Salvador is great

Always get a great cut from Salvador, he makes sure to explain why he does things based on how it would work for your hair.

June 29, 2025
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Reply from Chatters Hair Salon - Creekside

We're happy to hear that you appreciate the detailed explanations you receive during your haircuts. We aim to ensure our clients are well-informed and satisfied!

Rated 5 out of 5 stars

No waiting this time

No waiting this time. Stylist was competent. Very satisfied with the service

June 18, 2025
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Reply from Chatters Hair Salon - Creekside

We're happy you were promptly seen and that you were pleased with the expertise of our stylist. We appreciate you sharing your satisfaction with our service!

Rated 5 out of 5 stars

Always a good cut

On time. We look at my hair and discuss what type of cut. Salvador also always looks at how thick it is, where is it really thick and we talk about layering or thinning it. Nothing is done before we discuss it and decide.

June 24, 2025
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Reply from Chatters Hair Salon - Creekside

We're glad you enjoyed your experience. It's great to know we're meeting your needs by discussing your hair and desired cut beforehand. We appreciate your feedback!

Rated 5 out of 5 stars

Professional Services

Great communication. Great cut. Calming.

June 20, 2025
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Reply from Chatters Hair Salon - Creekside

We are so happy you enjoyed our great communication and calming atmosphere! We appreciate your kind feedback regarding the great cut you received.

Rated 5 out of 5 stars

Lisa always does a great job with my…

Lisa always does a great job with my daughter's hair. We have been going to Chatters for a couple of years to see Lisa and she's always welcoming and friendly. The booking system is super easy and convenient.

June 18, 2025
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Reply from Chatters Hair Salon - Creekside

We're happy to hear that you consistently have a great experience! It's wonderful that your daughter's hair always looks great and that you find the booking system convenient. We appreciate you sharing your feedback.

Rated 5 out of 5 stars
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Reply from Chatters Hair Salon - Creekside

We're happy to hear that you had a great experience. We appreciate your positive feedback and thank you for your time.

Rated 5 out of 5 stars

Kimberly is amazing!

Great experience, did a wonderful job:)

June 18, 2025
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Reply from Chatters Hair Salon - Creekside

We're glad you enjoyed your experience; we appreciate you sharing your positive feedback with our team. Thank you for your review.

Rated 5 out of 5 stars

Great cuts with Anita!

I’ve seen Anita twice now for a haircut (long), and she has read between the lines of what I said I wanted perfectly, leaving me with exactly what I was envisioning!

June 17, 2025
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Reply from Chatters Hair Salon - Creekside

We're so happy to hear that you've had such positive experiences! It's wonderful that we could understand your vision and provide you with the perfect haircut. Thank you for your fantastic feedback; we appreciate it!

Rated 5 out of 5 stars

Greeted upon entering the salon

Greeted upon entering the salon. Jeff did an amazing job with my hair and it feels great

June 17, 2025
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Reply from Chatters Hair Salon - Creekside

We're so happy to hear that you were greeted well and that you love your hair! We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Very professional

Good environment and good professionals

June 5, 2025
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Reply from Chatters Hair Salon - Creekside

We're glad you enjoyed your experience with our professionals and environment. Thank you for your positive feedback!

Rated 5 out of 5 stars

Always friendly in this location

Always friendly in this location! Exceptional service as well. I show a picture and they get it done. only place I go to now.

June 8, 2025
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Reply from Chatters Hair Salon - Creekside

We're happy to hear that you find our team friendly and our service exceptional! It's great to know we consistently meet your expectations. Thank you for your positive feedback!

Rated 5 out of 5 stars

Always on time

Always on time! Very good place.
Martha is very professional and kind.

June 8, 2025
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Reply from Chatters Hair Salon - Creekside

We're happy to hear that you find us punctual and appreciate the quality of our services. We're also glad you found our team member professional and kind!

Rated 5 out of 5 stars

First experience

This was my daughter’s first experience at a “real” hair salon and she felt truly spoiled.

June 7, 2025
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Reply from Chatters Hair Salon - Creekside

GP,

We're happy to hear that your daughter felt spoiled during her first salon experience! Thank you for sharing this positive feedback; it means a lot to us.

Rated 1 out of 5 stars

All I can say is my experience was…

All I can say is my experience was unpleasant from the moment I met my stylist. She made me feel embarrassed and uneducated about what I was asking for. And that she wouldn’t have enough time because I booked wrong. I explained that I don’t get my hair done professionally and that i didn’t realize I did the booking wrong.
We agreed to do some highlights. While I was waiting for her I felt uneasy and now wish I had just left the salon. She did my highlights and left the bleach in for so long. It was followed by another treatment in the sink where she left me for a hour. My neck was so sore during this wait period. I’ve had highlights done before and never had to go through that process.(throughout this time she made me feel bad that she wouldn’t have time to get her kids) Finally she came back to rinse all the product out. After she was done styling I noticed right away my hair looked way darker than I wanted. The next morning when I checked my hair it had turned into a greyish green colour with no highlights at all. I’m so upset my hair is ruined. And it cost me $360.00.

June 5, 2025
Unprompted review
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Reply from Chatters Hair Salon - Creekside

We're sorry to hear about your unpleasant experience. It sounds like you felt uncomfortable and that the service did not meet your expectations. We appreciate you taking the time to share your feedback, and we'll review your comments to ensure this doesn't happen again.

Rated 5 out of 5 stars

5 star for Amit ..

5 star for Amit ... He is well experienced

May 31, 2025
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Reply from Chatters Hair Salon - Creekside

We're happy to hear that you had such a wonderful experience. We appreciate you taking the time to share your positive feedback with us.

Rated 5 out of 5 stars

Great service

Great service! Beautiful genuine advice.
Thanks
All be back!

June 6, 2025
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Reply from Chatters Hair Salon - Creekside

Stacey,

We appreciate your feedback and are so glad you received great service and beautiful, genuine advice. We look forward to your return!

Rated 5 out of 5 stars

Martha is too good 👍

Martha is too good 👍

June 4, 2025
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Reply from Chatters Hair Salon - Creekside

We're so happy to hear that you had such a positive experience. Thank you for sharing your feedback with us; we appreciate it.

Rated 5 out of 5 stars

Jeff gives a perfect cut every time

Jeff gives a perfect cut every time. Thank you!

June 3, 2025
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Reply from Chatters Hair Salon - Creekside

We're so happy to hear that you are pleased with the excellent service you received. Thank you for your positive feedback; we appreciate it!

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