I went in to see Trish for a blowout and style... from the second I walked in she made me feel like a queen! She professional and soooo talented. She even helped me pick out the right products for my... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Johanna is an absolute gem! She’s sweet, bubbly, and incredibly talented. Whether it’s a gorgeous long cut or a sharp undercut with a creative design, she nails it every time. I completely trust her p... See more
Company replied
We walked in and were greeted warmly. She showed knowledgeable expertise on the concerns I had for both my daughter and myself. Directed me to a very flattering style that suited my needs and took my... See more
Company replied
It’s always a great pleasure and a very positive experience being at your salon! Johanna is a skilled professional, caring, good natured and joy to deal with during my regular visits! Can’t wait for m... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
2960 Kingsway Drive, C020a, N2C 1X1, Kitchener, Ontario, Canada
- +1 519-894-3409
4.6
Excellent
295 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Chatters Hair Salon - Fairview Park
Thank you so much for your kind words. We look forward to seeing you again!
The girl that did my hair was very good…
The girl that did my hair was very good at cutting my hair in layers....little rough with the scalp massage and she had a hard time regulating the water temperature, had to tell her the water was very hot a few times . I will go back and ask for her to cut but not for washing the hair
June 2, 2025
Reply from Chatters Hair Salon - Fairview Park
fern tavares,
We're happy to hear that you were very satisfied with your haircut. We appreciate your feedback regarding the scalp massage and water temperature. We will share your comments with our team to improve our service. Thank you!
It was my first time at chatters and…
It was my first time at chatters and honestly i had a great experience. PURVA was my hair stylist and she really did the best job.
June 7, 2025
Reply from Chatters Hair Salon - Fairview Park
We're happy to hear that you had a great first experience! It's wonderful to know that our stylist provided you with excellent service. Thank you for your positive feedback!
Very happy Miki is back
Very happy Miki is back, she is a diamond in a rhinestone world for sure
June 7, 2025
Reply from Chatters Hair Salon - Fairview Park
We are so happy to hear that you had such a positive experience! We appreciate you taking the time to leave us this wonderful feedback.
Reply from Chatters Hair Salon - Fairview Park
We're so glad that you had a great experience! It's wonderful to know your visit was worth five stars. Thank you for your feedback.
Reply from Chatters Hair Salon - Fairview Park
We are happy to hear that you had an excellent experience. Thank you for sharing your positive feedback with us.
I was here yesterday for my highlights…
I was here yesterday for my highlights and I did it with Tabby, she was so sweet and generous she did everything for me until I satisfy with the result🤗🥰
May 27, 2025
Reply from Chatters Hair Salon - Fairview Park
We're glad you enjoyed your highlights service. We appreciate you taking the time to share your experience with us!
Best salon ever
I had been their second time and i loved their service… The staff is very polite and friendly .. I want to appreciate Staff member name Tabby H. a bit. She was really sweet and made me look better by changing my whole look.
I always love visiting there. They all are very good in their work.
May 20, 2025
Reply from Chatters Hair Salon - Fairview Park
We're happy to hear that you loved your service! It's wonderful to know that our staff's politeness and friendliness made your visits enjoyable. We appreciate you recognizing a staff member for their exceptional service and for enhancing your look. We're glad you love visiting and that you feel we're good at what we do.
Highly recommend
I recently had the pleasure of visiting Chatters in Kitchener and couldn't be happier with the experience! My hairstylist Tabby is always welcoming and ensures she provides a excellent service. Tabby is not only incredibly skilled but also passionate about her craft. She is part of such a collaborative team who takes the time to listen and help eachother out. They made the entire process enjoyable and relaxing and I highly recommend!
May 17, 2025
Reply from Chatters Hair Salon - Fairview Park
Thank you for your kind words! We are thrilled to hear that you had such a positive experience. We are delighted that you were happy with the service and that you enjoyed your visit. We appreciate you taking the time to share your experience.
Reply from Chatters Hair Salon - Fairview Park
We're so happy to hear you had a great experience! We appreciate your kind words and recommendation.
Absolutely love my new haircut!
Absolutely love my new haircut!
Melissa did a fantastic job – it’s fresh, flattering, and exactly what I needed. Thank you! ❤️
May 13, 2025
Reply from Chatters Hair Salon - Fairview Park
We're thrilled to hear you're loving your new haircut! It sounds like Melissa truly captured your vision. We appreciate you taking the time to share your positive experience.
JoHannah is absolutely fantastic
JoHannah is absolutely fantastic! She's personal, professional, and really knows hair! She will now be my regular stylist! Bonus: She also does brows!
May 1, 2025
Reply from Chatters Hair Salon - Fairview Park
We're thrilled to hear you had such a positive experience with JoHannah! It's wonderful to know she made you feel comfortable and confident with your hair. We're proud to have talented stylists like her on our team.
Absolutely love my colour and hair cut
Absolutely love my colour and hair cut! Thank you, JoH!
May 2, 2025
Reply from Chatters Hair Salon - Fairview Park
We're so happy to hear you loved your color and haircut! It's wonderful to know you had such a positive experience.
10/10 Salon
They fit me in last minute, fantastic staff all around, and great prices for the services
May 1, 2025
Reply from Chatters Hair Salon - Fairview Park
We're so happy to hear you had such a positive experience! We strive to provide excellent service and appreciate you recognizing our team's hard work and the value we offer. We look forward to seeing you again soon.
It was amazing having a service at the…
It was amazing having a service at the salon, I loved my visit. I will be going back there for more treatments and recommend other people as well. JoHannah guided me through each and every step of the process and it was so fun, I got the results I wanted. Lots of love and thank you for helping me find what’s better for my hair.
April 29, 2025
Reply from Chatters Hair Salon - Fairview Park
We appreciate you taking the time to share your positive experience! It's wonderful to hear that you enjoyed your visit and that you're happy with the results. We're delighted that you found the stylist to be helpful and informative, and that you had a fun experience. We strive to provide excellent service and are happy to hear you are pleased with the overall experience. We look forward to welcoming you back soon.
Great experienced hair salon
Always a great pleasure to have my hair done here. Great happy polite people, with great experiences. Always satified. Thank you, girls.
April 19, 2025
Reply from Chatters Hair Salon - Fairview Park
We're so happy to hear you had a great experience! It's wonderful to know our team made you feel welcome and satisfied. We appreciate your kind words and look forward to seeing you again soon.
They were all great
They were all great, not just the stylist who worked with my daughter but everyone working there was super kind and welcoming. She took her time and didnt rush us out, she listened to what my daughter asked for and did a wonderful job
April 26, 2025
Reply from Chatters Hair Salon - Fairview Park
We are so happy to hear that you and your daughter had a positive experience! It is wonderful to hear that our team was so welcoming and helpful. We strive to create a comfortable and enjoyable environment for all our customers. We appreciate you taking the time to share your feedback.
Reply from Chatters Hair Salon - Fairview Park
We understand your frustration with your recent haircut. Have you contacted the salon about your concerns? We strive to provide excellent service and are disappointed to hear that your experience did not meet your expectations. We value your feedback and will use it to improve our services.
Very friendly staff with a great…
Very friendly staff with a great understanding of what the client wants. They’re very attentive, take their time, and clearly explain how they style the hair. I really appreciated the extra care and attention to detail!
April 19, 2025
Reply from Chatters Hair Salon - Fairview Park
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our staff. We strive to create a welcoming environment where our clients feel heard and understood. We are proud of our team's dedication to providing attentive and detailed service. We look forward to welcoming you back soon!
First time getting my hair coloured and…
First time getting my hair coloured and it turned out fantastic. What a transformation!
April 11, 2025
Reply from Chatters Hair Salon - Fairview Park
We're so happy to hear you had a wonderful experience with your first hair coloring! It's amazing to hear how much you loved the transformation. We strive to provide our customers with the best possible service and we're thrilled that you were satisfied.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.