Everyone is always very friendly and kind at this Chatters location. Andrea G is the absolute best! She is very caring and attentive. It's evident she loves her work and helping her clients improve th... See more
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I went in for a haircut today, and Phil completely brought life back into my hair! It feels fresh, healthy, and full of movement again. He really listened to what I wanted and knew exactly how to shap... See more
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Phil does an amazing job on my mom’s hair … always professional and kind and quick ! which is really appreciated when sometimes she and I are not in a position to spend a lot of time at a salon but st... See more
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Amanda is an amazing stylist. She listens to what you want but will also make excellent suggestions. I love my hair after a visit to her. All of the staff are friendly and helpful.
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Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
109 Fanshawe Park Road East, N5X 3W1, London, ON, Canada
- +1 519-660-1185
4.9
Excellent
628 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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the color was great and Irena was very…
the color was great and Irena was very understanding, she did excellence coloring on my hair.
September 7, 2025
Reply from Chatters Hair Salon - Fanshawe
We're happy to hear that you loved the color and that the coloring service met your expectations. We appreciate you taking the time to share your experience!
Reply from Chatters Hair Salon - Fanshawe
We appreciate your kind words! We're so glad you enjoyed the excellent service and amazing haircut you received from our team.
Thank you
Andrea is excellent at her job. She does the best haircut and style. Always makes my hair look pretty. Thank you so much 👍
September 6, 2025
Reply from Chatters Hair Salon - Fanshawe
We're happy to hear that you had such a wonderful experience! It's great to know that you are pleased with your haircut and style. Thank you for your positive feedback.
Andrea D is wonderful
Andrea D is wonderful. She’s talented and listens to what I want. An asset for Chatters
September 4, 2025
Reply from Chatters Hair Salon - Fanshawe
We're happy to hear that you had such a positive experience! It's wonderful to know that the service met your expectations, and we appreciate your kind words.
Reply from Chatters Hair Salon - Fanshawe
We appreciate your question and value your feedback. We use reviews to improve our services and customer experiences.
Reply from Chatters Hair Salon - Fanshawe
We appreciate you sharing that our service and staff were amazing; we are so happy you enjoyed it.
Jennifer was AMAZING
Jennifer was AMAZING. Went in for a style for a special event and she accepted the challenge of "my hair never holds a style through an entire event". But with confidence she vowed that she could make it happen....AND SHE DID. That wave (the whole style!) lasted to THE NEXT morning. This gal knows what she's doing!!!!
August 24, 2025
Reply from Chatters Hair Salon - Fanshawe
We're so happy to hear that you had such a wonderful experience! It's great to know that our team member was able to create a style that lasted through your event. Thank you for sharing your positive feedback; we truly appreciate it!
Very Satisfied!
I had my hair cut by Phil today. It was great! He was professional, asked what I liked and gave me a very nice cut and style. I will be back and I would recommend.
August 30, 2025
Reply from Chatters Hair Salon - Fanshawe
We're happy to hear that you enjoyed your haircut and styling! It's great to know that the professional service met your expectations. We appreciate your recommendation and look forward to your next visit!
Great experience 👍
Everyone working there is so helpful and nice. Irena is a FANTASTIC stylist that has cut my for a few years and I am always very happy with her haircuts. She is one of the best with blending, short fades, and awesome to chat with.
August 24, 2025
Reply from Chatters Hair Salon - Fanshawe
We're happy to hear that you find our team helpful and kind. We appreciate your positive feedback regarding the wonderful stylist and their skills. We're glad you enjoyed your experiences!
I came in with an inspiration picture…
I came in with an inspiration picture and she looked at it a few times, reviewed with me each step. Because of how much is taken off she did some then took more off to get it to the perfect length. I felt heard. All staff is polite and friendly. Happy with end result. Thank you so much.
August 27, 2025
Reply from Chatters Hair Salon - Fanshawe
We're happy to hear that you felt heard and that our staff was polite and friendly! We appreciate you acknowledging the attention to detail taken to achieve the perfect length and your satisfaction with the final result. Thank you so much!
Love Chatters!
Always leave happy with my haircut from Andrea! She's an awesome hairstylist!
August 27, 2025
Reply from Chatters Hair Salon - Fanshawe
We're so happy to hear that you consistently leave happy with your haircuts! We appreciate your positive feedback about your experience with her!
Happy with service but price quote was doubled.
The service was excellent. I am extremely happy with the colour. However, I was quoted a much lower amount than the final bill. When I asked why that was I was told “that’s what’s in the system”. Unless that gets corrected I won’t be returning.
August 19, 2025
Reply from Chatters Hair Salon - Fanshawe
We're glad you're happy with the colour and service. Please feel free to contact us at customerservice@chatters.ca if you would like our team to arrange for your concern to be addressed.
My stylist
My stylist, Becca, was friendly and fast but she did a great job. My hair looked and smelled fantastic!
August 25, 2025
Reply from Chatters Hair Salon - Fanshawe
We're so happy to hear that you found your stylist friendly and fast! We appreciate you letting us know that your hair looked and smelled fantastic.
Great Salon!
I’ve been to Mariana twice now. She has been friendly and open. She gave me time to describe what I wanted and paid close attention to what I was looking for in my haircut.
August 16, 2025
Reply from Chatters Hair Salon - Fanshawe
We're happy to hear that you had a great experience! It's wonderful to know that you felt heard and that your preferences were valued during your haircuts. Thank you for your positive feedback!
Perfectionism at its finest!
It’s always an exceptional experience with Iryna. Thank you for your attention to detail and for your commitment to customer satisfaction.
August 15, 2025
Reply from Chatters Hair Salon - Fanshawe
We are so happy to hear that you consistently have an exceptional experience! It's wonderful to know that you appreciate the attention to detail and commitment to satisfaction.
I had a wonderful experience with…Melanie
I had a wonderful experience with Melanie. She was so friendly and also very knowledgeable about what kind of styles would work with my hair.
She also gave me a great haircut - it was exactly what I wanted, Thanks Melanie & Chatters!
August 12, 2025
Reply from Chatters Hair Salon - Fanshawe
We're happy to hear that you had such a positive experience! It's wonderful to know that you felt heard and that you are pleased with your haircut. We appreciate you taking the time to share your feedback.
Reply from Chatters Hair Salon - Fanshawe
We're so happy to hear that you had a brilliant experience! We appreciate you taking the time to leave us your kind feedback.
This was my first time at the salon
This was my first time at the salon, and it was such a great experience! Everyone was so welcoming, and Phil did an absolutely amazing job with my hair. I left feeling so happy! I’ll definitely be coming back!
August 9, 2025
Reply from Chatters Hair Salon - Fanshawe
We're happy to hear that your first salon visit was such a great experience! We're so glad you felt welcomed and that you loved your hair. Thank you for your positive feedback; we look forward to seeing you again!
In and out without noticing scissors…
In and out without noticing scissors touch my hair! Great conversation I suppose, 😂 and a smooth stylist. Thank you Phil 😊
August 8, 2025
Reply from Chatters Hair Salon - Fanshawe
We're happy to hear that you enjoyed your recent visit! It's great to know that you appreciated the efficient service and conversation. Thank you for your positive feedback!
I was early and I didn't mind waiting…
I was early and I didn't mind waiting till my appointment time but my stylist said she would start my hair before her next client and I just felt rushed for a color job. Other then that no complaints
August 7, 2025
Reply from Chatters Hair Salon - Fanshawe
We appreciate your feedback. We're sorry you felt hurried during your color service. We aim for all clients to feel relaxed and unhurried, and we'll address this with our team.
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