Chatters Hair Salon - Fanshawe Reviews 628

TrustScore 5 out of 5

4.9

109 Fanshawe Park Road East, N5X 3W1 London, ON, CA


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Rated 5 out of 5 stars

Everyone is always very friendly and kind at this Chatters location. Andrea G is the absolute best! She is very caring and attentive. It's evident she loves her work and helping her clients improve th... See more

Company replied

Rated 5 out of 5 stars

I went in for a haircut today, and Phil completely brought life back into my hair! It feels fresh, healthy, and full of movement again. He really listened to what I wanted and knew exactly how to shap... See more

Company replied

Rated 5 out of 5 stars

Phil does an amazing job on my mom’s hair … always professional and kind and quick ! which is really appreciated when sometimes she and I are not in a position to spend a lot of time at a salon but st... See more

Company replied

Rated 5 out of 5 stars

Amanda is an amazing stylist. She listens to what you want but will also make excellent suggestions. I love my hair after a visit to her. All of the staff are friendly and helpful.

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

628 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I always have a great cut at Chatters’s…

I always have a great cut at Chatters’s and the hair stylist is so nice and personable.

July 9, 2025
Chatters Hair Salon - Fanshawe logo

Reply from Chatters Hair Salon - Fanshawe

We're so glad you consistently have a great experience and appreciate the stylist's personable nature. Thank you for your positive feedback!

Rated 5 out of 5 stars
Chatters Hair Salon - Fanshawe logo

Reply from Chatters Hair Salon - Fanshawe

We're happy you find your time with us pleasant. Thank you for your positive feedback; we appreciate it greatly.

Rated 4 out of 5 stars

Arthritis is painful❣️

Bailey’s tail still looked a little scruffy when his grooming was complete, as if it had not been fully brushed out. I need your help with this as I have severe arthritis in my hands.
We apologize for his snapping when you were trying to lift his back legs up to grind his toenails. He has severe arthritis in his back hips and legs and is very protective of his body. He has a shot every month for arthritis and medicine everyday for it. We are both getting old🥴

July 7, 2025
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Reply from Chatters Hair Salon - Fanshawe

We appreciate your feedback and bringing the grooming issue to our attention. We're also sorry to hear about Bailey's discomfort during his nail trim. We will be more attentive to his tail during future appointments and handle him with extra care, given his arthritis.

Rated 5 out of 5 stars
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Reply from Chatters Hair Salon - Fanshawe

We appreciate your feedback! We're so happy to hear that you had a positive experience with the service provided.

Rated 5 out of 5 stars

Jen is the best!

July 2, 2025
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Reply from Chatters Hair Salon - Fanshawe

We're happy to hear that you had such a wonderful experience! Thank you for sharing your positive feedback with us.

Rated 4 out of 5 stars

Amazing hair for my daughter for her…

Amazing hair for my daughter for her graduation!

June 24, 2025
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Reply from Chatters Hair Salon - Fanshawe

We're happy to hear that the hair worked out wonderfully for your daughter's graduation. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Mel at Fanshawe Chatters is the only…

Mel at Fanshawe Chatters is the only person my daughter will let cut her hair. She always does what she asks and she works well with thick hair.

June 27, 2025
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Reply from Chatters Hair Salon - Fanshawe

We're happy to hear that your daughter has such a positive experience. It's great to know that she feels comfortable and that we meet her needs, especially with thick hair. Thanks for sharing!

Rated 5 out of 5 stars

Amazing as always!

Andrea always makes sure her clients are happy and does a fantastic job!

June 28, 2025
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Reply from Chatters Hair Salon - Fanshawe

We appreciate you taking the time to share your experience. It is wonderful to hear that you were happy with the service you received!

Rated 5 out of 5 stars
Chatters Hair Salon - Fanshawe logo

Reply from Chatters Hair Salon - Fanshawe

We are so happy to hear that you had such a wonderful experience. We appreciate your positive feedback very much.

Rated 5 out of 5 stars

5 stars

Friendly staff, amazing talent!

June 26, 2025
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Reply from Chatters Hair Salon - Fanshawe

We appreciate you letting us know about our friendly staff and amazing talent; we are so happy you enjoyed it.

Rated 5 out of 5 stars

Liv was nice and attentive

Liv was nice and attentive, she did a great job!

June 25, 2025
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Reply from Chatters Hair Salon - Fanshawe

We're glad you enjoyed your experience! It's wonderful to hear that you found our team member attentive. Thank you for your positive feedback.

Rated 5 out of 5 stars

Best updo!

Rebecca gave my daughter an amazing updo for her grad. She couldn't have been happier and looked absolutely beautiful. Even in the 37degree heat + humidity it lasted all night. Thank you so much!

June 23, 2025
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Reply from Chatters Hair Salon - Fanshawe

We're so happy your daughter felt beautiful for her graduation! It's wonderful to know the updo lasted through the heat and humidity. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Becca always does a fantastic job!

10/10 will always recommend her services!

June 21, 2025
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Reply from Chatters Hair Salon - Fanshawe

We're happy to hear that you had such a wonderful experience. Thank you for recommending our services; we appreciate it.

Rated 5 out of 5 stars

PHIL is a rockstar!

I’ve been getting my haircuts from Phil for a long time now. He’s incredibly talented and always provides excellent customer service - he listens carefully to your needs and makes sure you leave completely satisfied.

June 19, 2025
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Reply from Chatters Hair Salon - Fanshawe

We appreciate you taking the time to share your positive experience. We're happy to hear that you've consistently received excellent service and that your needs are carefully considered. We value your long-term patronage!

Rated 5 out of 5 stars

Very happy customer!

I always have a great experience at the salon. The staff are very welcoming and friendly. Marianna is wonderful! She gives a great cut and style and frequently checks in to make sure that I’m happy with how the cut is going. We always have a great chat and I feel pampered and taken care of when I’m with her.

June 18, 2025
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Reply from Chatters Hair Salon - Fanshawe

We're so happy to hear that you consistently enjoy your visits to our salon. It's wonderful knowing that you find our staff welcoming and friendly and that you appreciate the care and attention you receive. We appreciate your kind words!

Rated 5 out of 5 stars

Mariana is such a pleasure to be…

Mariana is such a pleasure to be around, she’s super honest and upfront with everything which i love and she always makes sure i leave the salon feeling fabulous

June 18, 2025
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Reply from Chatters Hair Salon - Fanshawe

We're happy to hear that you enjoyed your visits! It's wonderful to know that the honesty and care made you feel fabulous. Thank you for sharing your positive experience; we appreciate your feedback!

Rated 5 out of 5 stars

Pleasant

Pleasant, clean and welcoming!!

June 17, 2025
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Reply from Chatters Hair Salon - Fanshawe

We are so happy you found our place pleasant, clean, and welcoming! Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Kate has been my all time go-to hair…

Kate has been my all time go-to hair dresser.
Great work and always gets me the perfect haircut I need..!

June 15, 2025
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Reply from Chatters Hair Salon - Fanshawe

We're happy to hear that you consistently have a great experience and receive the perfect haircut. Thank you for your wonderful feedback; we appreciate it greatly!

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