Everyone is always very friendly and kind at this Chatters location. Andrea G is the absolute best! She is very caring and attentive. It's evident she loves her work and helping her clients improve th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I went in for a haircut today, and Phil completely brought life back into my hair! It feels fresh, healthy, and full of movement again. He really listened to what I wanted and knew exactly how to shap... See more
Company replied
Phil does an amazing job on my mom’s hair … always professional and kind and quick ! which is really appreciated when sometimes she and I are not in a position to spend a lot of time at a salon but st... See more
Company replied
Amanda is an amazing stylist. She listens to what you want but will also make excellent suggestions. I love my hair after a visit to her. All of the staff are friendly and helpful.
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
109 Fanshawe Park Road East, N5X 3W1, London, ON, Canada
- +1 519-660-1185
4.9
Excellent
628 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic experience
Iryna Z. Did my hair style for a wedding I was attending and did such a fantastic job. My hair looked amazing and stayed the entire day and night! Could not have been more satisfied with my hair and would definitely come again for this!
August 3, 2025
Reply from Chatters Hair Salon - Fanshawe
We're so happy to hear that you were satisfied with your wedding hairstyle! It's wonderful that your hair looked amazing and lasted all day and night. Thank you for your positive feedback; we appreciate it!
Felt very comfortable and like my…
Felt very comfortable and like my stylist understood my desires.
July 28, 2025
Reply from Chatters Hair Salon - Fanshawe
We're glad you felt comfortable and that our stylist understood what you desired. Thank you for your positive feedback; we appreciate it.
Iryna is awesome!
August 3, 2025
Reply from Chatters Hair Salon - Fanshawe
Thank you for the great review!
Melanie is a fantastic stylist who…
Melanie is a fantastic stylist who knows how to cut and style my hair which had some colour/sun damage and how to deal with my stubborn cowlicks
July 31, 2025
Reply from Chatters Hair Salon - Fanshawe
We're happy to hear that you had a fantastic styling experience! It's wonderful to know that the stylist was able to expertly address your hair's specific needs. Thank you for your positive feedback!
I always have a good experience
I always have a good experience. I am a senior and have been going to Phil @Chatters forever. Just enough chit chat (which I like)
July 30, 2025
Reply from Chatters Hair Salon - Fanshawe
We're happy to hear that you consistently have a good experience! It's wonderful you appreciate the conversation during your visits. Thank you for your long-time patronage and positive feedback.
Great service!
July 28, 2025
Reply from Chatters Hair Salon - Fanshawe
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Mel is always friendly and a great…
Mel is always friendly and a great stylist! Always a good experience!
July 24, 2025
Reply from Chatters Hair Salon - Fanshawe
We're glad you enjoyed your experience with us! It's great to hear that you find our stylist friendly and skilled. Thank you for your positive feedback!
Andrea was great
Andrea was great, friendly and listened to what I wanted. This is my 3rd time booking with her and I am completely satisfied. Convenient booking system, reminder on phone, then customer service call to verify appt. Courteous and friendly service at front desk also!! I will return again.
July 24, 2025
Reply from Chatters Hair Salon - Fanshawe
We're glad you're completely satisfied with your appointments! It's great to hear that you find the booking system and customer service helpful. We appreciate your positive feedback and look forward to seeing you again.
Becca did an amazing job!!
Becca did an amazing job with my hair! We did a split dye with vivids and it is even more incredible than I expected it to be! My hair still feels soft and healthy after the bleaching!
July 18, 2025
Reply from Chatters Hair Salon - Fanshawe
We're so happy to hear that you love your vivid split dye! It's wonderful that your hair feels soft and healthy after the bleaching process. We appreciate you sharing your positive experience!
Andrea is great
Andrea is great! My service went smoothly and I’m thrilled with the results
July 18, 2025
Reply from Chatters Hair Salon - Fanshawe
We appreciate you sharing your experience! We're so glad your service went smoothly, and you are thrilled with the results. Thanks for your feedback.
Reply from Chatters Hair Salon - Fanshawe
We're so happy to hear that you had such a wonderful experience! Thank you for your positive feedback; it means a lot to us.
Reply from Chatters Hair Salon - Fanshawe
We're so glad you're consistently happy with the service. Thank you for letting us know; it means a lot to us.
Jennifer D.is fantastic…
Jennifer is always pleasant and fun to have my hair styled. She has only looked after me once and already remembers my colour and cut. What a pro!
July 12, 2025
Reply from Chatters Hair Salon - Fanshawe
We're glad you enjoyed your experience! It's wonderful to hear that you find your stylist pleasant and that they remember your preferences so well. Thank you for your positive feedback.
I can’t say enough good things about my…
I can’t say enough good things about my hairdresser! Every visit is a fantastic experience. She consistently goes above and beyond — not just with the cut or colour, but with the care, time, and attention she puts into making sure everything is exactly what I want.
She listens, offers honest advice, and always makes me feel comfortable and confident. Highly recommended!!!
July 15, 2025
Reply from Chatters Hair Salon - Fanshawe
We're so happy to hear that every visit is a fantastic experience! It's wonderful that you appreciate the care, time, and attention. We're glad you feel comfortable and confident. We appreciate you recommending our talents and for acknowledging that we listen to your preferences.
Leah is lovely and listens to what I…
Leah is lovely and listens to what I would like done
July 15, 2025
Reply from Chatters Hair Salon - Fanshawe
We're happy to hear that you had a positive experience and that our team member met your expectations. Thank you for your feedback!
Bella was simply amazing
Bella was simply amazing. I showed her a couple pictures and she made magic happen. She made me feel great again.
July 14, 2025
Reply from Chatters Hair Salon - Fanshawe
We're so happy to hear that you had such a wonderful experience! It's great to know that we could help you feel amazing. Thank you for sharing your kind words with us.
Amazing Service!
I can’t thank Andrea and Chatters enough for 12 years of amazing service. As I move to a new province, new home, and start the next chapter, my biggest concern was finding a new stylist. Chatters assisted in finding me a new salon and stylist, close to my home, who will have access to my exact hair colour and past services. You really are the BEST! I will miss you.
July 12, 2025
Reply from Chatters Hair Salon - Fanshawe
We're so happy to hear about your wonderful experiences over the past 12 years! We're glad we could assist you with finding a new stylist. We wish you all the best in your new home, and we will miss you too!
I was able to get in earlier and the…
I was able to get in earlier and the stylist was friendly and did a great job with my hair.
July 10, 2025
Reply from Chatters Hair Salon - Fanshawe
We're happy to hear that you were able to come in early and that you had a great experience with your stylist. We appreciate you taking the time to share your positive feedback!
Reply from Chatters Hair Salon - Fanshawe
We're glad you consistently receive excellent service. Our stylists always aim to deliver, and we appreciate your positive feedback!
Excellent the appointment was quick…
Excellent the appointment was quick exactly what I wanted
July 10, 2025
Reply from Chatters Hair Salon - Fanshawe
We're happy to hear that your appointment was quick and exactly what you wanted. Thank you for your positive feedback; we appreciate it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.