Chatters Hair Salon - Kenaston Reviews 379

TrustScore 4.5 out of 5

4.6

1589 Kenaston Boulevard, #1, R3P 2M4 Winnipeg, MB, CA


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See what reviewers are saying

Rated 5 out of 5 stars

For the past 3-4 years I have been fortunate to have Natalia cut, style and colour my hair. Natalia knows her stuff. Very knowledgeable about the various hair products too. I have seen Natalia coach... See more

Company replied

Rated 5 out of 5 stars

Rolled the dice on a walk-in appointment on a Saturday and I think their name was Sherri was available. They listened to what I wanted - a trim on the ends and bangs. Made sure I was happy with the... See more

Company replied

Rated 5 out of 5 stars

Amber did an amazing job with lowlights and highlights for my 16 yo daughter. She is so talented, professional… and fast! I was very impressed with her technique and knowledge of colour. She also styl... See more

Rated 5 out of 5 stars

Its been years since I colored my hair. I was saving it so I could do things differently. With being brunette,I wanted some blue, hairstylist wizard Jan achieved what others couldn't. Everything was e... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

379 reviews

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Replied to 95% of negative reviews

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Rated 5 out of 5 stars

Pleasant surroundings and felt…

Pleasant surroundings and felt important of how I wanted my hair done. The best part was the washing and massaging scalp.

September 12, 2025
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Reply from Chatters Hair Salon - Kenaston

We're happy to hear that you enjoyed the pleasant environment and that you felt heard. We appreciate you mentioning the wonderful scalp massage!

Rated 5 out of 5 stars

Sheri is friendly

Sheri is friendly, professional and quick.

September 12, 2025
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Reply from Chatters Hair Salon - Kenaston

We're glad you found our service friendly, professional, and quick. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Morgan was awesome

Morgan was awesome! This was my teen daughter’s first professional haircut ever, and she LOVED it!

September 3, 2025
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Reply from Chatters Hair Salon - Kenaston

We're happy to hear that your teen daughter loved her first professional haircut! It's wonderful that she had such a positive experience with us. Thank you for sharing!

Rated 4 out of 5 stars

Great salon

I went in and late in the day on a Sunday of a long weekend and they got me in at the last minute for a bang trim. Everybody was really nice and helpful.

August 31, 2025
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Reply from Chatters Hair Salon - Kenaston

We're glad you enjoyed your experience! We appreciate you choosing us for a last-minute bang trim on a busy holiday weekend. It's great to hear our team was helpful and nice.

Rated 3 out of 5 stars

The service was great

The service was great, but the washing my hair before they put the dye on my hair was a first for me.
Usually the hair is washed after the roots are coloured. And, the little trim I received; The sides aren’t even. I live four hours away, so I can’t even go back in and ask for a ‘touch up’ as I only get into town every couple of months. Was a nice person who did my hair, but when my friends notice the hair… that isn’t a good thing. I do like the product I purchased. I will always purchase product at chatters, but no more hair cuts in Winnipeg. Thank you

August 29, 2025
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Reply from Chatters Hair Salon - Kenaston

We appreciate you taking the time to share your experience. We're sorry to hear about the uneven trim and the hair washing process. We'll share your feedback with our team to improve our services. We're glad you like the product you purchased!

Rated 2 out of 5 stars

I let the stylist know what I wanted…

I let the stylist know what I wanted and even showed pictures. When she finished it didn't look like what I asked but thought that once I wash it and re-styled it will look more like what I asked.
Unfortunately it does not, I believe that the stylist with more "experience" will do whatever she feels like at the moment. Very disappointed will never book an appointment with her.

August 22, 2025
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Reply from Chatters Hair Salon - Kenaston

We appreciate you taking the time to share your experience. We're sorry the results did not meet your expectations, even after restyling. We value your feedback and will address your concerns to improve our services.

Rated 5 out of 5 stars

Izzy did a fantastic job as usual

Izzy did a fantastic job as usual. I highly recommend.

August 31, 2025
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Reply from Chatters Hair Salon - Kenaston

We're happy to hear that you had a fantastic experience! Thank you for your recommendation; we appreciate your positive feedback.

Rated 5 out of 5 stars

Very friendly service

Very friendly service, very clean space, good vibe in the salon.

August 30, 2025
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Reply from Chatters Hair Salon - Kenaston

We're happy you found our service friendly and the salon clean with a good vibe! We appreciate you sharing your positive experience with us.

Rated 5 out of 5 stars

Kid friendly

The stylist was kind and patient with my son who doesn't usually enjoy haircuts. He was giggling and smiling the whole time. She listened to what he wanted done with his hair.

August 29, 2025
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Reply from Chatters Hair Salon - Kenaston

We're happy to hear that your son had a positive experience! It's wonderful to know the stylist's kindness and patience made him comfortable during his haircut. We appreciate you sharing your feedback.

Rated 5 out of 5 stars

Very kind and pleasant stylist

Very kind and pleasant stylist . Explained what needed to be done to get my hair in order ! Very happy with the service

August 24, 2025
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Reply from Chatters Hair Salon - Kenaston

We're so glad to hear you found our stylist kind and pleasant! We appreciate that they explained how to get your hair in order, and that you're happy with the service.

Rated 5 out of 5 stars

Go for brows

Very friendly and competent staff! Great place to get my brows done!!

August 24, 2025
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Reply from Chatters Hair Salon - Kenaston

We're so happy to hear that you find our staff friendly and competent! We appreciate you choosing us for your brows.

Rated 5 out of 5 stars

She was amazing and got the colour and…

She was amazing and got the colour and cut perfect . She was so professional and listened to exactly what I wanted and that’s what she did . She is amazing .

August 20, 2025
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Reply from Chatters Hair Salon - Kenaston

We're happy to hear that you had such a positive experience! It's great to know that we met your expectations with the perfect color and cut. We appreciate your feedback!

Rated 1 out of 5 stars

Consultation

I didn't like the advice that was given to me and how i was handled.

July 10, 2025
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Reply from Chatters Hair Salon - Kenaston

We regret that you were not satisfied with the advice and how you were handled during your consultation. We will review your experience. Thank you.

Rated 5 out of 5 stars

They did an excellent job with her hair…

They did an excellent job with her hair the recolour was fabulous I would highly recommend them. It was exactly what she wanted. The salon lady was very patience after having to fix a botched dye from another salon and made sure she had the perfect hair and just what she wanted. Her hair is now the perfect colour and so wavy and silky now. Thank you so much.

August 15, 2025
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Reply from Chatters Hair Salon - Kenaston

We're so happy to hear that the recolour was fabulous and exactly what she wanted! We appreciate you acknowledging the patience in fixing the previous dye job and ensuring she had perfect hair. Thank you so much!

Rated 1 out of 5 stars

I didn’t get the haircut I asked for

I didn’t get the haircut I asked for. The technician was very nice but I thought they understood my vision, I even showed photos. it’s significantly shorter than I asked for and not styled the way I had asked. It will grow but I’m not likely to be a return customer.

August 15, 2025
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Reply from Chatters Hair Salon - Kenaston

We appreciate you taking the time to share your experience. We're sorry your haircut was not what you expected and fell short of your vision. We value your feedback and will use it to improve our services.

Rated 5 out of 5 stars

Great service

Great service. Happy with the results.

August 15, 2025
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Reply from Chatters Hair Salon - Kenaston

We appreciate you sharing your thoughts with us. We're so glad you were happy with our great service and results!

Rated 5 out of 5 stars

They took me right in

They took me right in, and my stylist, Morgan, was absolutely fabulous!

August 15, 2025
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Reply from Chatters Hair Salon - Kenaston

We're glad you enjoyed your experience! It's wonderful to hear that you were promptly seen and that your stylist was fabulous. Thanks for the feedback!

Rated 5 out of 5 stars

Ashley!!! Beyond 5 stars!!

Ashley was awesome!
She is very talented ☺️ will be my go-to-hairstylist now!

August 8, 2025
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Reply from Chatters Hair Salon - Kenaston

We're happy to hear that you had such a wonderful experience! We appreciate your kind words and are so glad you found a stylist you love.

Rated 5 out of 5 stars

Must see Natalia

Natalia is a gem. The attention to detail with my colour was top notch. 100% will recommend. I will be back.

August 12, 2025
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Reply from Chatters Hair Salon - Kenaston

We're happy to hear that you had a wonderful experience! We appreciate your kind words regarding the colour service and attention to detail. We look forward to your next visit!

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