Chatters Hair Salon - Kenaston Reviews 379

TrustScore 4.5 out of 5

4.6

1589 Kenaston Boulevard, #1, R3P 2M4 Winnipeg, MB, CA


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Rated 5 out of 5 stars

For the past 3-4 years I have been fortunate to have Natalia cut, style and colour my hair. Natalia knows her stuff. Very knowledgeable about the various hair products too. I have seen Natalia coach... See more

Company replied

Rated 5 out of 5 stars

Rolled the dice on a walk-in appointment on a Saturday and I think their name was Sherri was available. They listened to what I wanted - a trim on the ends and bangs. Made sure I was happy with the... See more

Company replied

Rated 5 out of 5 stars

Amber did an amazing job with lowlights and highlights for my 16 yo daughter. She is so talented, professional… and fast! I was very impressed with her technique and knowledge of colour. She also styl... See more

Rated 5 out of 5 stars

Its been years since I colored my hair. I was saving it so I could do things differently. With being brunette,I wanted some blue, hairstylist wizard Jan achieved what others couldn't. Everything was e... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

379 reviews

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Replied to 95% of negative reviews

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Rated 5 out of 5 stars

Its been years since I colored my hair

Its been years since I colored my hair. I was saving it so I could do things differently. With being brunette,I wanted some blue, hairstylist wizard Jan achieved what others couldn't. Everything was explained, including on the procedures and approximate timeline,which was a first for me. I was even helped with the aftercare,I'll be hitting up Jan again for more.

August 11, 2025
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Reply from Chatters Hair Salon - Kenaston

We're happy to hear that you had such a positive experience after years of waiting to color your hair! It's great to know that the process was thoroughly explained and that you were helped with aftercare. Thank you for your wonderful feedback; we appreciate it!

Rated 5 out of 5 stars

Great experience.

Sheri was great. On time, quick, attentive and a great stylist.

August 1, 2025
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Reply from Chatters Hair Salon - Kenaston

We're happy to hear that your experience was so positive! We appreciate you taking the time to share your feedback with us.

Rated 5 out of 5 stars

Sherri was great with my daughter

Sherri was great with my daughter! She gave her the perfect cut and trimmed her bangs very evenly!

August 2, 2025
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Reply from Chatters Hair Salon - Kenaston

We're happy to hear that your daughter had a great experience! We appreciate you taking the time to share your positive feedback regarding the wonderful haircut.

Rated 1 out of 5 stars

Totally waste age of money

Firstly, the price listed there clearly shows $22 for a 15-minute booking, and nowhere does it mention that the cost depends on the timing. I specifically booked for 15 minutes, but the session lasted around 30 minutes, and in the end, I was charged $45. That part is still understandable.
However, the stylist seemed to be in a rush because someone else was waiting for their turn right after me. That’s not my responsibility — if proper booking management isn’t in place, it’s not fair to the customer. I feel like I simply wasted $45.
Even after 30 minutes, my hair looked almost the same as before — there was no noticeable change. I don’t mind paying extra if the result is worth it, but in this case, it definitely wasn’t.

July 25, 2025
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Reply from Chatters Hair Salon - Kenaston

We appreciate you bringing this to our attention. We're sorry the pricing was unclear and the service felt rushed, leading to unsatisfactory results. We'll review our online booking and pricing communication to prevent this from happening again and ensure a better experience.

Rated 5 out of 5 stars

Jan is the best

Jan is the best. He always listens to what I want and does a great job making it happen. This time I showed him a photo of an example and he nailed it 100%

July 28, 2025
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Reply from Chatters Hair Salon - Kenaston

We're happy to hear that you had such a positive experience! It's wonderful to know that we met your expectations and that you were pleased with the result. Thanks for your feedback!

Rated 5 out of 5 stars

Stylist Sherri W

As always Sherri W. consistently provides me with a perfect cut. She is fantastic.

July 22, 2025
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Reply from Chatters Hair Salon - Kenaston

We're happy to hear that you consistently receive perfect haircuts. We appreciate you taking the time to share your positive experience; it means a lot to us.

Rated 4 out of 5 stars

Stylist was professional and very nice

Stylist was professional and very nice. Listened to what I was looking for cut wise and offered input that correlated with my ideas.

July 19, 2025
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Reply from Chatters Hair Salon - Kenaston

We appreciate your feedback and are so glad to hear that you had a positive experience with our stylist, who listened to your needs and offered helpful suggestions.

Rated 1 out of 5 stars

Terrible hair colour, worse service

My daughter went in for an appointment with Izzy at your location on Kenaston in Winnipeg. She showed her a picture of the colour and cut she wanted. The final result was not at all what she wanted, and not even close to the picture. When we let her know, they wanted her to wait a week to fix it:( They did finally get her in 2 days later. When we went in for the "fix", the woman at the front dest was rude to her, another stylist came over to look at and told her just to wash it a few times, and Izzy made excuses and made it sound like hair just couldn't be that colour (which is completely untrue). I suggested she should have been told her that before the $300.00 bill since she showed her a picture of what she wanted. After speaking with people for quite some time (who were all just making excuses and blaming my daughter) I asked if we could just get started. At this point Izzy stormed off saying she was not going to fix the hair afterall. I was able to get a refund and she had it fixed somewhere else - the exact colour in the photo, and she loves it!

July 10, 2025
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Reply from Chatters Hair Salon - Kenaston

We appreciate you sharing your experience. We're sorry to hear the results did not meet expectations and the follow-up was not handled well. We'll address your concerns with our team to ensure a better experience in the future. We value your feedback.

Rated 5 out of 5 stars

Definitely coming back

Great experience start to finish. Very happy with how my hair turned out and a great price. Ashley was great, very friendly & made the process comfortable as it took some time. I will definitely be back!

July 17, 2025
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Reply from Chatters Hair Salon - Kenaston

We're happy you had a great experience from start to finish! We're so glad you're happy with your hair and the price. It's wonderful to hear that you found your stylist friendly and that they made the process comfortable. We look forward to your return!

Rated 5 out of 5 stars

Happy from start to finish

Happy from start to finish. Easy to book, great staff. Great results. thanks.

July 16, 2025
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Reply from Chatters Hair Salon - Kenaston

We are happy you found booking easy, appreciated our staff, and achieved great results! Thank you for sharing your positive experience with us.

Rated 2 out of 5 stars

My hair color has turned really…

My hair color has turned really orange-toned, and I really don’t like it.

July 11, 2025
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Reply from Chatters Hair Salon - Kenaston

We're so sorry your hair color turned orange. We appreciate your feedback and will look into this issue to improve our services.Management will reach out and try to correct this for you.

Rated 5 out of 5 stars

Izzy is amazing

Izzy is amazing! She did such a great job of my son's hair and we will definitely be coming back every time he needs a cut ! Thank you !

July 12, 2025
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Reply from Chatters Hair Salon - Kenaston

We're happy to hear that your son's haircut was a success! We truly appreciate you taking the time to share your positive experience, and we look forward to seeing you both again.

Rated 5 out of 5 stars

Wonderful Experience

Ashley did my hair today and I have never been so happy after getting my hair done she gave me a complete different look and I love it wish I could give it more than 5 star! Got my hair done dark black with bangs and a blowout

July 5, 2025
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Reply from Chatters Hair Salon - Kenaston

We're happy to hear that you love your new dark black hair with bangs and a blowout! It's wonderful that you're so pleased with the transformation. Thank you for sharing your positive experience and for the amazing review.

Rated 5 out of 5 stars

Natalia is awesome!

Natalia is awesome!

June 28, 2025
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Reply from Chatters Hair Salon - Kenaston

We're happy to hear that you had a great experience. We appreciate you taking the time to leave us this positive feedback!

Rated 5 out of 5 stars

Just what we needed

Just what we needed. Ashley is the best!

June 28, 2025
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Reply from Chatters Hair Salon - Kenaston

We're happy to hear that you had a great experience. We appreciate you taking the time to leave us this positive feedback!

Rated 5 out of 5 stars

Keep it Clean

Very professional and a great cut.

June 26, 2025
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Reply from Chatters Hair Salon - Kenaston

We're glad you enjoyed your experience and that you appreciated our team's professionalism. Thank you for your positive feedback!

Rated 5 out of 5 stars

Natalia was awesome gave me the exact…

Natalia was awesome gave me the exact colour I wanted.

June 23, 2025
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Reply from Chatters Hair Salon - Kenaston

We're happy to hear that you had a wonderful experience and that you are pleased with your hair color. Thank you for your positive feedback!

Rated 5 out of 5 stars

Highly Recommend!

Beautiful Salon with a Great Atmosphere, and alot of high quality products, Very Talented and Friendly Staff! Thank You Very Much Isabelle Cann!

June 21, 2025
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Reply from Chatters Hair Salon - Kenaston

We appreciate your kind words! We're so happy to hear that you enjoyed our salon's atmosphere and high-quality products. It's wonderful that our talented staff made you feel welcome.

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