Chatters Hair Salon - Southgate Reviews 585

TrustScore 5 out of 5

4.8

334-5015 111th St NW, T6H 4M6 Edmonton, Alberta, CA


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See what reviewers are saying

Rated 4 out of 5 stars

Wasn’t sat down until 15 minutes after my scheduled appointment time because they were slammed with back-to-school haircuts. Was worth the wait though. My stylist gave me exactly the haircut I asked f... See more

Rated 5 out of 5 stars

Online appointment booking provides easy to follow prompts and makes choosing the service one wants clear regarding who the stylist is, what service you're requesting and what the cost will be. Every... See more

Company replied

Rated 5 out of 5 stars

I would definitely go back and get a haircut with Sio again. She’s a fantastic hairstylist, I’m SUPER happy with my cut. Sio did exactly what I wanted and she went above and beyond. Besides her bein... See more

Company replied

Rated 5 out of 5 stars

I made the reservation through online under the designer names Ms. Sio K. She was extremely attentive, energetic, and caring. I showed her the hair style I wanted, and boom magic! She comple... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 334-5015 111th St NW, T6H 4M6, Edmonton, Alberta, Canada

  • 780-540-7857

4.8

Excellent

TrustScore 5 out of 5

585 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Serena is a fantastic stylist

Serena is a fantastic stylist. She is attentive, careful and experienced. Love sitting in her chair!

July 29, 2025
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Reply from Chatters Hair Salon - Southgate

We're so happy to hear that you enjoyed your time Serena! It's wonderful to know that her attentiveness and experience made your visit so special. Thanks for sharing MTDC!

Rated 5 out of 5 stars

My stylist was amazing and fun to talk…

My stylist was amazing and fun to talk to and really cut my hair based on my needs. She then showed me great hair products and suggested me great tips to help along with my hair journey.

July 27, 2025
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Reply from Chatters Hair Salon - Southgate

We're happy to hear that you had an amazing experience with Taelor! It's wonderful that she understood your needs, suggested great products, and provided helpful tips for your hair journey. We appreciate your feedback Peter. We look forward to seeing you again!

Rated 5 out of 5 stars

Amazing service and consultation…

Amazing service and consultation throughout the entire service.

July 25, 2025
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Reply from Chatters Hair Salon - Southgate

Wonderful to hear you enjoyed your haircut with Sio! She truly is a ray of sunshine. Thank you for the review, we will see you again!

Rated 5 out of 5 stars

I would definitely go back and get a…

I would definitely go back and get a haircut with Sio again. She’s a fantastic hairstylist, I’m SUPER happy with my cut. Sio did exactly what I wanted and she went above and beyond.
Besides her being super a fantastic hair stylist, I also enjoyed her warm vibrant personality.
Thank you Sio !!!

July 14, 2025
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Reply from Chatters Hair Salon - Southgate

We're super happy to hear that you're very pleased with your haircut from Sio! It's wonderful that she did exactly what you wanted and went above and beyond. We appreciate you noting her warm and vibrant personality. Thank you for your positive feedback Julie! We look forward to welcoming you back into the salon soon!

Rated 5 out of 5 stars

Amazing experience

Serena was absolutely wonderful. After my haircut I felt so confident. Got many compliments at work as well! I recommend her and will definitely get my hair cut by her again!

July 16, 2025
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Reply from Chatters Hair Salon - Southgate

We're so happy to hear that you felt confident after your haircut with Serena! It's wonderful that you received compliments and plan to return. We appreciate your recommendation and feedback William and we will see you again soon!

Rated 5 out of 5 stars

Stylist Laurie S is fabulous

Stylist Laurie S is fabulous. I get exactly what I want with every cut and foils (when I get the foils)

July 22, 2025
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Reply from Chatters Hair Salon - Southgate

We're happy to hear that you consistently get the results you want! It's great to know you are pleased with your haircuts and foils with Laurie! Thanks for your feedback Pamela! We look forward to seeing you again!

Rated 5 out of 5 stars

My hair stylist (Taelor) was nice

My hair stylist (Taelor) was nice, easy to talk to and affable. I love my hair- she cut my hair exactly as I wanted her to. Thank you!

July 21, 2025
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Reply from Chatters Hair Salon - Southgate

We're happy to hear that you enjoyed your experience with Taelor! It's wonderful that she was so personable and gave you the perfect haircut. Thank you for your positive feedback Paola! We look forward to seeing you again

Rated 5 out of 5 stars

Great walk in service

Walked in and got an appointment right away.

July 21, 2025
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Reply from Chatters Hair Salon - Southgate

We're glad you were able to get an appointment quickly! Thank you for your positive feedback; we appreciate it JG!

Rated 5 out of 5 stars
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Reply from Chatters Hair Salon - Southgate

We're so happy to hear that you had such a positive experience with Liza. Thank you for your kind words; we appreciate the review Christine. See you back in the salon soon.

Rated 5 out of 5 stars

Great staff and stylist always takes…

Great staff and stylist always takes great care of not only haircuts but styling after that. Love the location as front desk is very welcoming, very cozy spot great location on way from the university.

July 13, 2025
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Reply from Chatters Hair Salon - Southgate

We're glad to hear that Laurie provided excellent care with haircuts and styling! It's great to know you love our welcoming front desk and convenient location. Thank you for leaving a review Bhakti, we look forward to seeing you again soon!

Rated 5 out of 5 stars

Helped me learn how to actually take…

Helped me learn how to actually take care of my curly hair and it was overall an amazing experience!! Thank you Angie!!!

July 19, 2025
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Reply from Chatters Hair Salon - Southgate

We're happy to hear that you had such an amazing experience with Angie! It's wonderful knowing she helped you learn how to care for your curly hair. Thank you for your positive feedback Lexi! See you again soon!

Rated 5 out of 5 stars

Great cut

My first cut with Daniella and I would return again. She understood what I wanted and she was meticulous. My hair feels so much better. She gives a great scalp massage too!

July 18, 2025
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Reply from Chatters Hair Salon - Southgate

We're happy to hear that you had a great first experience with Daniella! It's wonderful to know that she understood your needs and was meticulous. We're glad your hair feels better and you enjoyed the massage. Thanks for your feedback! We look forward to seeing you again soon JoAnne!

Rated 5 out of 5 stars

BEST PLACE

I have had great time with the salon incredible people so welcoming so respectful especially front desk and the the girl who did my hair Sio is one of kind
This is my fav Salon i love them so much

July 17, 2025
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Reply from Chatters Hair Salon - Southgate

We're delighted you had a great time with Sio and found our people welcoming and respectful! We're so glad you love your hair and consider us your favorite salon Ridwan. Thank you for taking the time to leave a review and we look forward to seeing you again!

Rated 5 out of 5 stars
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Reply from Chatters Hair Salon - Southgate

We are so glad you had another great cut with Angie. Thank you for letting us know about your positive experience; we appreciate your feedback Laurie, see you back in the salon soon !

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Great hair cut.

July 17, 2025
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Reply from Chatters Hair Salon - Southgate

We're so happy you found our staff friendly and that you enjoyed the great haircut with Liza Thank you for your positive feedback Jim, Can't wait to see you back in the salon!

Rated 5 out of 5 stars

Angie is great!!

July 17, 2025
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Reply from Chatters Hair Salon - Southgate

Thank you for sharing that your experience with Angie was great. We look forward to seeing you back in the salon soon Kathy!

Rated 5 out of 5 stars

The hairdresser i had was absolutely…

The hairdresser i had was absolutely fantastic. An amazing haircut, great conversation.

July 6, 2025
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Reply from Chatters Hair Salon - Southgate

We're happy to hear that you had such a wonderful experience with Natalia. It's great to know you loved your haircut and the conversation. Thank you for your positive feedback Karlie. See you again soon!

Rated 4 out of 5 stars

Pleasant environment

Pleasant environment . Liza was great

July 9, 2025
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Reply from Chatters Hair Salon - Southgate

We're glad you enjoyed the environment and that your experience wit Liza. Thank you for your feedback Maxine. We look forward to seeing you again

Rated 2 out of 5 stars

Frustrating experience , will not return

I was given a receipt by email and then asked to pay more, first $45, which we later agreed to reduce to $30. However, the actual price should have been $21. It’s really upsetting how I was treated, and the hairdresser was not pleasant at all.

I had come in just the week before and was charged $25 for the exact same service. This time, I was told to pay $45, and only after I refused did they lower it to $30. I will not be returning to this salon. Thank you, but I had hoped to become a loyal customer—unfortunately, the poor service has made that impossible.
When I called them earlier, they clearly mentioned the price was $21. So why was I being asked to pay $45? That’s completely unacceptable.

July 15, 2025
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Reply from Chatters Hair Salon - Southgate

Hello Lily, a manager has reached out

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