Denisa has been amazing every time I've visited. She is incredibly talented, welcoming, and always makes the appointment such a positive experience. She takes time to listen, gives honest advice, and... See more
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Client's neck felt sore afterwards. Stylist should communicate with client while shampooing hair in basin - for e.g., asking client to raise head or informing client instead of lifting it without warn... See more
Company replied
Denisa is absolutely the best. I really look forward to getting my hair done by Denisa. She is so incredibly talented and her passion for hair really shines. I know I will ALWAYS walk out of Chatte... See more
Company replied
I've been searching for a stylist who truly understands my taste for years — and I finally found that at Chatters. Mhia did an amazing job with my hair! I walked in feeling so self-conscious and unhap... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
100 City Centre Drive, #1-819, L5B 2C9, Mississauga, ON, Canada
- +1 905-566-9609
4.7
Excellent
739 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from Chatters Hair Salon - Square One
Katie Walton,
We're thrilled to hear you had a great experience and are loving your new look! We strive to provide exceptional service and are delighted you're happy with the results.
Reply from Chatters Hair Salon - Square One
Thank you for your kind review! We're thrilled to hear that you were happy with your haircut and the stylist who helped you. We appreciate you taking the time to share your positive feedback.
Kudos Mhia!
Mhia did a fantastic job with root touche up, cut, wash and blow drying my hair.
It looks absolutely amazing. She was friendly and chatty.
May 9, 2025
Reply from Chatters Hair Salon - Square One
We're thrilled to hear you had such a positive experience! We appreciate you taking the time to share your feedback. It's wonderful to know that you were happy with the service you received. We're glad you enjoyed your appointment and left feeling confident and beautiful.
I'm impressed
My daughter had a peek a boo highlights. She used to have a purple colour before which was amazing & so cute for a teenager. Now she has a soft blonde peek a boo colour which is really nice for her small face feature.
I recommend Andy, she's our favorite hair stylist.
May 3, 2025
Reply from Chatters Hair Salon - Square One
We're so happy to hear that your daughter loves her new peek-a-boo highlights! It sounds like Andy did a fantastic job creating a look that complements her features. We're thrilled that you're happy with the results and that Andy has become your go-to stylist.
Reply from Chatters Hair Salon - Square One
We're thrilled to hear you had such a positive experience! It's wonderful to know Denisa provided you with a great haircut and hair treatment.
my experience was good but when i came…
my experience was good but when i came home i realized that after the middle part, the colour streaming was super uneven. i couldn’t notice it in the salon but came home to see it under light and was disappointed.
secondly, can you PLEASE ENCOURAGE YOUR TEAM to be super gentle with hair. my stylist has artificial nails on and every time she washed my hair and then styled it, it literally felt like someone was harshly pulling it. it was so painful.
May 1, 2025
Reply from Chatters Hair Salon - Square One
We appreciate you taking the time to share your experience. We understand your disappointment with the uneven color streaming and the discomfort you experienced during the styling process. We strive to provide a consistently positive experience for all our clients, and we will certainly take your feedback into consideration as we continue to improve our services.
Reply from Chatters Hair Salon - Square One
We're happy to hear you had a pleasant experience with our team. We strive to provide friendly service and fair prices for all our customers.
Reply from Chatters Hair Salon - Square One
We're so glad to hear you had a positive experience. We appreciate your kind words about Prescilla.
It was my first time at Chatters
It was my first time at Chatters. I read some good reviews and decided to try it out. After spending 4 hours on the chair, I was hoping to see a little better results. Because i did not quite get something, I showed pictures and videos to the hair stylist. The idea was "peekaboo style" when the bottom layer of hair is a different color.
I understood from what the stylist said that we wouldn't get the "very bleached white color" of what I wanted to bleach (front and back). But what I got is only the front of the hair bleached. When I put my ponytail up, the hair at the back is dark. And should've been bleached.
Also, the rest of the hair on my head, I wanted darker. Still, I see the color I came with (ginger) at some spots on my head. I wonder why? Maybe because the dark color was put on my hair when they were wet?
Was it worth $ 200 ? Idk
Won't be coming back. 😭
April 17, 2025
Reply from Chatters Hair Salon - Square One
We understand your disappointment with the outcome of your recent hair appointment. It's frustrating when you invest time and money and don't achieve the desired results. We strive to provide exceptional services and are sorry to hear that your experience fell short of your expectations.
It sounds like there were some communication gaps regarding the "peekaboo style" and the desired color for the rest of your hair. We appreciate you bringing these concerns to our attention. We will use your feedback to improve our communication and ensure that our stylists are able to fully understand and deliver on our clients' visions.
Reply from Chatters Hair Salon - Square One
We're so glad to hear that you had a positive experience. We appreciate your kind words about Priscilla.
Jaison did an amazing job with my son's…
Jaison did an amazing job with my son's hair! He was patient, professional, and really paid attention to the details. My son left feeling confident and happy with his new look. Highly recommend!
April 17, 2025
Reply from Chatters Hair Salon - Square One
We're thrilled to hear about your positive experience! It's wonderful to know that Jaison was able to create a great haircut for your son. We strive to provide exceptional service and are delighted that he felt confident and happy with the results. Thank you for sharing your feedback and for recommending us!
Andy always go above and beyond
Andy always go above and beyond. He’s one of the best and he always shows passion for what he does. Muchas gracias Andy.
April 17, 2025
Reply from Chatters Hair Salon - Square One
We're so glad to hear you had a positive experience. We appreciate your kind words about Andy and his dedication to providing excellent service. We're proud to have him as part of our team.
I got a great (affordable) haircut from…
I got a great (affordable) haircut from a great stylist!
April 16, 2025
Reply from Chatters Hair Salon - Square One
We're so glad to hear you had a positive experience with our stylist. We appreciate your feedback and will share it with the team.
Priscilla was wonderful and so helpful…
Priscilla was wonderful and so helpful in doing my hairs. Would visit her again and again....
April 7, 2025
Reply from Chatters Hair Salon - Square One
We appreciate your kind words! It's wonderful to hear that you had a positive experience with and were happy with your results. We strive to provide excellent service and are delighted that you enjoyed your time with . We appreciate your feedback and look forward to welcoming you back soon.
Reply from Chatters Hair Salon - Square One
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
Reply from Chatters Hair Salon - Square One
We're so glad to hear you had a great experience. We appreciate your kind words about Haley.
Amazing cut and in and out quickly!!
April 12, 2025
Reply from Chatters Hair Salon - Square One
We're so glad to hear you had a great experience! We strive to provide quick and quality service.
Excellent customer service
Excellent customer service. Great staff. Wonderful hairdressers
April 4, 2025
Reply from Chatters Hair Salon - Square One
Thank you for your kind words! We are thrilled to hear that you had a positive experience with us. We appreciate your feedback and are glad you enjoyed your visit. We strive to provide a welcoming and positive experience for all our clients, and your feedback confirms we're on the right track.
Priscilla did an excellent job
Priscilla did an excellent job. Not only is she very personable, her attention to detail and finesse with her work is exceptional.
April 9, 2025
Reply from Chatters Hair Salon - Square One
We are so glad to hear that you had a positive experience. We appreciate your kind words about Priscilla. We strive to provide excellent service and are pleased that Priscilla met your expectations.
All of the staff were very pleasant and…
All of the staff were very pleasant and welcoming.
I was very pleased with my hair cut.
I was made to feel very relaxed.
A very professional organization!
April 7, 2025
Reply from Chatters Hair Salon - Square One
We are thrilled to hear you had such a positive experience! We strive to create a welcoming and relaxing atmosphere for all our clients, and we're delighted that you felt that way. We appreciate you recognizing our team's professionalism and dedication to providing excellent service. We look forward to welcoming you back again soon!
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