I want to start by thanking the salon for being open 7 days a week—it makes it so easy to book an appointment, especially for someone like me who works a lot. I recently had my hair done by Saida,... See more
Company replied
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See what reviewers are saying
I absolutely love how Ashley V. does my hair! She/he always takes the time to really listen to what I want and creates exactly the hairstyle I had in mind. Every visit feels personalized, and I alway... See more
Company replied
Ashley is wonderful!!She took the time to look at my inspo pics for my hair cut and gave me an awesome cut with beautiful layers!! She also did my updo and I really appreciated her patience in any adj... See more
Company replied
Maria at your Stone Road Mall location is wonderful. Maria is helping me to get the style I hope to have my hair grow into. Maria is always ready to offer helpful hints or show me a new product th... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
Stone Road West 435, N1G 2X6, Guelph, Ontario, Canada
- 519-766-1715
4.7
Excellent
350 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always a good experience at this…
Always a good experience at this location. Friendly staff and Maria is great!
September 11, 2025
Reply from Chatters Hair Salon - Stone Road
We appreciate you sharing your experience at this location! We're so happy to hear that you find our staff friendly and that you had a great experience.
Saima was incredible
Saima was incredible! Sweet, and so understanding about my hair needs. Recommended a great product for aftercare. I also love that she asked about how much she was taking off and if it matched what I wanted. Great first impression with Saima!
September 12, 2025
Reply from Chatters Hair Salon - Stone Road
We're happy to hear about your incredible experience! It's wonderful that the stylist was sweet and understanding of your hair needs, recommending a great product and ensuring you were happy with the cut. We appreciate you sharing your feedback.
Excellent experience!
You ladies need recognition for your kindness and excellent customer service. From the appointment to the eyebrow tint and wax, it truly was a relaxing , stress free experience. Thank you
September 11, 2025
Reply from Chatters Hair Salon - Stone Road
We're so happy to hear you felt our kindness and excellent service! It's great to know the appointment and eyebrow service was relaxing and stress-free. We appreciate your recognition and thank you!
Good experience and service
Ashley was great. She listened to what I asked for and did a great job. I would recommend this salon.
August 27, 2025
Reply from Chatters Hair Salon - Stone Road
We're glad you enjoyed your experience! It's wonderful to hear that the service met your expectations and that you were happy with the results. Thank you for your recommendation!
Ashley always knows what I want with my…
Ashley always knows what I want with my hair cut and highlights!
September 4, 2025
Reply from Chatters Hair Salon - Stone Road
We're happy to hear that you consistently have a great experience with your haircuts and highlights. Thank you for your positive feedback!
Stylist Noah P.
Stylist Noah P.
Being my first time here , It was a totally great experience very pleased with the results thanks again and it was a pleasure chatting with you.
Robert B.
September 2, 2025
Reply from Chatters Hair Salon - Stone Road
We're happy to hear that you had a great first experience! It's wonderful that you were pleased with the results and enjoyed your conversation. Thank you for your positive feedback!
Fantastic Experience!
My experience was amazing! My hair looks amazing. I love it soo much and we’ll be coming back!
September 2, 2025
Reply from Chatters Hair Salon - Stone Road
We're happy to hear that you had such an amazing experience! It's great to know that you love your hair. We appreciate your positive feedback and look forward to seeing you again!
Ashley is wonderful!!She took the time…
Ashley is wonderful!!She took the time to look at my inspo pics for my hair cut and gave me an awesome cut with beautiful layers!! She also did my updo and I really appreciated her patience in any adjustments I requested. Thanks again for everything!! ☺️
August 28, 2025
Reply from Chatters Hair Salon - Stone Road
We're happy to hear that you had such a positive experience! We truly appreciate you mentioning the attentiveness and care provided during your haircut and updo. Thanks for your wonderful feedback!
Very friendly and like my haircut
Very friendly and like my haircut. Will be booking again with Noah
August 26, 2025
Reply from Chatters Hair Salon - Stone Road
We're so happy to hear that you enjoyed your haircut and found our team member to be friendly! We appreciate your intention to book again.
I booked an appointment with Erie
I booked an appointment with Erie, not entirely sure about what haircut would suit me. Erie gave me a beautiful cut that’s easy to maintain and perfect for my round face. I highly recommend their services!
August 24, 2025
Reply from Chatters Hair Salon - Stone Road
We're so happy to hear that you received a beautiful and manageable haircut that perfectly suits you! We appreciate you sharing your positive experience and recommendation.
Ok so at first I was a bit scared...
Ok so at first I was a bit scared because I was not used to this haircut on my face, I really thought it looked bad on me. But after some time, I started to get used to it again and that's it I'm in love I just love it really good job!
August 16, 2025
Reply from Chatters Hair Salon - Stone Road
We're glad you now love your haircut! It's common to feel uncertain with a new style. We appreciate you sharing your experience and are so happy you're pleased with the final result.
Always the quality that I am looking…
Always the quality that I am looking for and everyone there are friendly and helpful.
Then there is Maria. I have known her for a long time.
For me she is the best hairdresser I have met.
August 22, 2025
Reply from Chatters Hair Salon - Stone Road
We're happy to hear that you consistently receive the quality you're looking for and appreciate our team's friendliness. We appreciate your kind words and are so glad you've found a hairdresser who meets your needs.
Maria is an angel
August 19, 2025
Reply from Chatters Hair Salon - Stone Road
We are so happy to hear that you had such a wonderful experience! Thank you for your kind words.
Erin is the best stylist ever
Erin is the best stylist ever, she cut my hair really well and just the way I wanted it to be.
August 18, 2025
Reply from Chatters Hair Salon - Stone Road
We're happy to hear that you had a wonderful experience! We appreciate you taking the time to share your positive feedback regarding the fantastic haircut you received.
Reply from Chatters Hair Salon - Stone Road
Lauren Tanya Walters,
We're happy to hear that we met your expectations and provided you with exactly what you wanted. Thank you for your positive feedback!
Erin paid attention to what I wanted
Erin paid attention to what I wanted, and she gave me a good haircut!
Very courteous and friendly person 96
August 15, 2025
Reply from Chatters Hair Salon - Stone Road
Nanette Walters,
We're happy to hear that you had a positive experience! We appreciate you mentioning the great haircut from Erin and the courteous, friendly service you received. Thanks for your feedback!
Maria was fantastic
Maria was fantastic. It’s been a long time since I’ve clouded my hair. She listened to my concerns and the end product looks amazing!!
August 15, 2025
Reply from Chatters Hair Salon - Stone Road
Gabriella Randell,
We're so glad to hear that you had a fantastic experience! It's wonderful that Maria listened to your concerns, and you are happy with the result. Thanks for your review!
Maria was amazing
Maria was amazing! I LOVE my hair cut and will be sending all my curly haired girls to see her.
July 26, 2025
Reply from Chatters Hair Salon - Stone Road
We're so happy to hear that you had such a wonderful experience! It's fantastic that you are pleased with your haircut, and we appreciate you recommending us!
Lovely People
Absolutely amazing service while having my hair done. Fantastic with kids.
August 5, 2025
Reply from Chatters Hair Salon - Stone Road
We're so glad to hear you received amazing service during your appointment! It's wonderful to know we're fantastic with kids. Thank you!
Really good experience
Really good experience, first time. Ashley was great, and flexible and helped get me the haircut I am very happy with!
July 30, 2025
Reply from Chatters Hair Salon - Stone Road
We're happy to hear that you had a really good first experience! We appreciate your positive feedback and are so glad that you are happy with your haircut and the flexibility you experienced.
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