I want to start by thanking the salon for being open 7 days a week—it makes it so easy to book an appointment, especially for someone like me who works a lot. I recently had my hair done by Saida,... See more
Company replied
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See what reviewers are saying
I absolutely love how Ashley V. does my hair! She/he always takes the time to really listen to what I want and creates exactly the hairstyle I had in mind. Every visit feels personalized, and I alway... See more
Company replied
Ashley is wonderful!!She took the time to look at my inspo pics for my hair cut and gave me an awesome cut with beautiful layers!! She also did my updo and I really appreciated her patience in any adj... See more
Company replied
Maria at your Stone Road Mall location is wonderful. Maria is helping me to get the style I hope to have my hair grow into. Maria is always ready to offer helpful hints or show me a new product th... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
Stone Road West 435, N1G 2X6, Guelph, Ontario, Canada
- 519-766-1715
4.7
Excellent
350 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Maria provides great service!
July 30, 2025
Reply from Chatters Hair Salon - Stone Road
We are so happy to hear about the great service you received; we truly appreciate your positive feedback and your time.
It was extremely expensive but overall…
It was extremely expensive but overall good service
August 4, 2025
Reply from Chatters Hair Salon - Stone Road
We appreciate your feedback and are glad you were satisfied with our service. We acknowledge your point regarding the cost.
Reply from Chatters Hair Salon - Stone Road
We're happy to hear that you were very pleased with your style and color during your first visit. Thank you for your positive feedback!
Reply from Chatters Hair Salon - Stone Road
We are very pleased to hear about your positive experience and appreciate your recognition of the team's expertise and professionalism. Thank you for your feedback!
Reply from Chatters Hair Salon - Stone Road
We're so happy to hear that you had a great experience! We appreciate you taking the time to share your feedback with us.
Reply from Chatters Hair Salon - Stone Road
We are so glad you had such an amazing experience. Thank you for sharing your positive feedback with our team!
Reply from Chatters Hair Salon - Stone Road
We appreciate your kind words! We are so glad that you love our team's professionalism and friendliness. Thanks!
Maria was very attentive and thorough…
Maria was very attentive and thorough in blending my current color to get the desired outcome. Very talented and knowledgeable stylist.
Thank you!
July 23, 2025
Reply from Chatters Hair Salon - Stone Road
We're happy to hear that you had a positive experience! It's wonderful to know the stylist's attentiveness and skill achieved your desired color. Thank you for your feedback!
ashley is amazing!!!
July 12, 2025
Reply from Chatters Hair Salon - Stone Road
Thank you for sharing your positive experience with us; we appreciate it.
Reply from Chatters Hair Salon - Stone Road
We're glad you enjoyed your colour service! Thank you for sharing your positive experience; we appreciate your feedback.
Very welcoming staff
Very welcoming staff. Positive attitude with the staff and clean environment. Felt heard during my consultation and reassurance was very good!
July 17, 2025
Reply from Chatters Hair Salon - Stone Road
We appreciate you sharing your experience. We're happy to hear that you found our staff welcoming and the environment clean. It's great to know you felt heard during your consultation and reassured.
Maria is a very talented stylist and…
Maria is a very talented stylist and understands their needs and vision. The conversation is comfortable and effortless, altogether a wonderful experience sitting in her chair !
July 11, 2025
Reply from Chatters Hair Salon - Stone Road
We're happy to hear that you had such a wonderful experience! It's great to know that the stylist understood your needs and that you felt comfortable. Thank you for sharing your positive feedback.
Maria took me a bit earlier than my…
Maria took me a bit earlier than my appointment. She is easy to talk to and very professional. Payment was quick and my next appointment scheduled. I would highly recommend
July 10, 2025
Reply from Chatters Hair Salon - Stone Road
We're happy to hear that you had a great experience! It's wonderful that you were seen promptly and found the interaction pleasant and professional. We appreciate your recommendation and look forward to seeing you at your next appointment.
Knowledge and service
Was walk in appointment for hair breakage. Received thorough consultation and great care.
June 23, 2025
Reply from Chatters Hair Salon - Stone Road
We're happy to hear that you received great care during your walk-in appointment for hair breakage. We appreciate you sharing your experience and thank you for your feedback!
I was very happy with the service I…
I was very happy with the service I received. Thanks
June 29, 2025
Reply from Chatters Hair Salon - Stone Road
We're so glad you were happy with the service you received! We appreciate you taking the time to leave us your positive feedback.
The stylist did a great job on my hair
The stylist did a great job on my hair and the salon was playing 80’s music so I thoroughly enjoyed myself.
June 26, 2025
Reply from Chatters Hair Salon - Stone Road
We're so glad the stylist did a great job and that you enjoyed the 80's music! It sounds like you had a wonderful experience, and we appreciate your feedback.
Reply from Chatters Hair Salon - Stone Road
We are happy to hear that we continue to provide an excellent experience for you. Thank you.
Reply from Chatters Hair Salon - Stone Road
We are happy to know we took care of you right away. Thank you for your feedback; we appreciate it!
Kn̈ows how to cut hair,also iexalent…
Kn̈ows how to cut hair,also iexalent with hair dryer and curlng lron.
Made my hair look fuller,
Overall very pleased with the results.
June 21, 2025
Reply from Chatters Hair Salon - Stone Road
We're happy to hear that you're pleased with your haircut and styling! It's great to know that we could help you achieve a fuller look. Thank you for your positive feedback.
My son did not want a hair cut today…
My son did not want a hair cut today and everyone there was patient and kind. Someone came and gave my son a lollipop too which helped so much. Thank you!!
June 22, 2025
Reply from Chatters Hair Salon - Stone Road
We're happy to hear that everyone was patient and kind during your son's haircut! We appreciate you mentioning the lollipop helped. Thank you for your positive feedback!
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