I want to start by thanking the salon for being open 7 days a week—it makes it so easy to book an appointment, especially for someone like me who works a lot. I recently had my hair done by Saida,... See more
Company replied
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See what reviewers are saying
I absolutely love how Ashley V. does my hair! She/he always takes the time to really listen to what I want and creates exactly the hairstyle I had in mind. Every visit feels personalized, and I alway... See more
Company replied
Ashley is wonderful!!She took the time to look at my inspo pics for my hair cut and gave me an awesome cut with beautiful layers!! She also did my updo and I really appreciated her patience in any adj... See more
Company replied
Maria at your Stone Road Mall location is wonderful. Maria is helping me to get the style I hope to have my hair grow into. Maria is always ready to offer helpful hints or show me a new product th... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
Stone Road West 435, N1G 2X6, Guelph, Ontario, Canada
- 519-766-1715
4.7
Excellent
350 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Maria is exceptional
Maria is exceptional! My hair cut is fabulous and I am looking forward to my next appointment!
November 8, 2024
Reply from Chatters Hair Salon - Stone Road
We're so happy to hear you had a wonderful experience! Maria is a valued member of our team and we appreciate your kind words. We look forward to seeing you again soon.
I am glad to find Maria
I am glad to find Maria! She is the only stylist I have ever found that knows how to cut curly hair properly and listens to what you want!
Love her ❤️
November 7, 2024
Reply from Chatters Hair Salon - Stone Road
We are thrilled to hear that you had such a positive experience with Maria! It's wonderful to know that she was able to understand your hair needs and deliver the results you were looking for. We appreciate you taking the time to share your feedback.
Great Place To Go
Always great services provided All the staff isfriendly andhelpful. Another great experience.
November 6, 2024
Reply from Chatters Hair Salon - Stone Road
Thank you for your kind words! We are delighted to hear that you had another positive experience with our team. We strive to provide excellent customer service and appreciate your feedback.
Hair fail
I got my hair done for an event and not even 4 hours later it had completely fallen out and looked like a total mess.
October 28, 2024
Reply from Chatters Hair Salon - Stone Road
We understand your disappointment with your recent experience. We strive to provide high-quality services and are sorry to hear that your hairstyle didn't hold up as expected. We appreciate you bringing this to our attention and will take your feedback into consideration.
The hair stylist ASHLEY is very…
The hair stylist ASHLEY is very thorough on what I want that I like,giving me an options what looks good on me.thank you so much Ashley.I love my hair.
October 26, 2024
Reply from Chatters Hair Salon - Stone Road
We are so happy to hear you had a great experience and are thrilled you love your hair! It's wonderful to know you appreciated the stylist's thoroughness and options. We appreciate your kind words and look forward to seeing you again soon.
Maria is always the best!
Maria is always the best!! So kind, caring, considerate, and always knows exactly what I want done with my hair.
October 17, 2024
Reply from Chatters Hair Salon - Stone Road
We are so happy to hear that you had a wonderful experience with Maria. We strive to provide our customers with the best possible service, and it's great to know that Maria exceeded your expectations. We appreciate your kind words and will share your feedback with her.
Reply from Chatters Hair Salon - Stone Road
Thank you for your kind words! We're thrilled to hear you enjoyed your experience.
Reply from Chatters Hair Salon - Stone Road
We're so glad to hear you had a positive experience. We appreciate your kind words about Erin.
Maria is the best!
Maria is the best!! Always has a perfect vision for my hair!! I am never disappointed!!
October 19, 2024
Reply from Chatters Hair Salon - Stone Road
We're so happy to hear you're consistently thrilled with Maria's work! It's wonderful to know she consistently delivers the perfect look for you. We appreciate your kind words and will share your feedback with Maria.
Reply from Chatters Hair Salon - Stone Road
We're thrilled to hear you had a positive experience with Maria. We appreciate you taking the time to share your feedback.
Ashley an absolute joy to have as a…
Ashley an absolute joy to have as a hairdresser, very friendly 😀 and guided me through my haircut process. A great experience will definitely be back.
Thanks again Ashley 👍
October 13, 2024
Reply from Chatters Hair Salon - Stone Road
We're so happy to hear you had such a positive experience with our stylist. It's wonderful to know you enjoyed the haircut process and found her guidance helpful. We appreciate your kind words and look forward to seeing you again soon.
Phenomenal Everything
Phenomenal service, super friendly and knowledgeable staff who were all so helpful makes visiting this Chatters a real treat!
October 8, 2024
Reply from Chatters Hair Salon - Stone Road
Thank you for your wonderful review! We are so happy to hear that you had such a positive experience with our team. We strive to create a welcoming and supportive environment where everyone feels valued and appreciated. We look forward to seeing you again soon!
Extremely professional and friendly…
Extremely professional and friendly atmosphere! Maria, the Elite stylist is so knowledgeable, creative and understands my needs perfectly.
I recommend!
September 28, 2024
Reply from Chatters Hair Salon - Stone Road
Thank you for your kind words! We're thrilled to hear you had such a positive experience. We strive to create a welcoming and professional environment for our clients, and we're delighted that Maria exceeded your expectations. We appreciate your recommendation and look forward to seeing you again soon.
They never disappoint me
They never disappoint me, firstly Ashley and this time Erin they are professionals and whole team.
October 6, 2024
Reply from Chatters Hair Salon - Stone Road
We're so glad to hear you had a positive experience with our team! We appreciate your kind words about Ashley and Erin. We strive to provide excellent service and are thrilled to hear that our team exceeded your expectations.
Always a wonderful experience with…
Always a wonderful experience with Jess. She is very thoughtful in her choices and really takes into consideration what my vision is.
Thank you Jess
September 25, 2024
Reply from Chatters Hair Salon - Stone Road
We are so happy to hear you had a wonderful experience! It's great that you felt heard and understood during your appointment. We appreciate you recognizing the stylist's dedication to providing excellent service.
Maria is amazing!
September 24, 2024
Reply from Chatters Hair Salon - Stone Road
We love to hear how happy our stylists make our clients. Thank you for sharing!!
Jess D is AMAZING!
Jess from Stone Road Mall location SLAYED my hair in the best way possible! I just had one of the best hair highlights/cut I have ever had, and I could not be more happy with it! She was incredibly kind and attentive to every detail. I HIGHLY recommend her! Thank you! I will be returning to her.
September 29, 2024
Reply from Chatters Hair Salon - Stone Road
We are so happy to hear you had such a positive experience with your stylist! It's wonderful to know you felt heard and understood, and that you're so happy with the results of your highlights and cut. We're so glad you found a stylist you trust and enjoy working with. We appreciate you taking the time to share your feedback.
Great haircut and experience
I received a great haircut from Maria, my curls look so refreshed. She provided me with alot of great information for caring for and styling and encouraging my curly hair. Overall great experience.
September 27, 2024
Reply from Chatters Hair Salon - Stone Road
We are thrilled to hear you had a positive experience! It's wonderful that you were happy with your haircut and that you found Maria's advice helpful. We appreciate your feedback and hope you continue to enjoy your journey with your curls.
Maria knows how to cut curly/wavy hair
Maria knows how to cut curly/wavy hair. Extremely happy with my recent cut and how quickly I was able to get in for an appointment. She made my curls bounce again!
September 19, 2024
Reply from Chatters Hair Salon - Stone Road
Thank you for your kind words. We're delighted to hear you were happy with your recent haircut and that you were able to get an appointment so quickly. We're glad you're enjoying your bouncy curls again!
My hair stylist is the best
September 24, 2024
Reply from Chatters Hair Salon - Stone Road
We're so happy to hear you had a great experience! We appreciate your kind words and are thrilled that you enjoyed your appointment.
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