Prexi took the time to listen to what I was hoping for in my new cut. She gave some suggestions and then did a great job cutting and styling my hair. I was very impressed with her knowledge and the ca... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My recent visit Aug 10 2024 to Chatters in Thunder Bay Ontario was AMAZING!! My stylist Samantha went above and beyond worh the updo I was asking for and the front employee was so kind to put my fals... See more
Company replied
My stylist did an amazing job, she was extremely patient with the amount of hair I have, I got the results I wanted and I couldn’t be happier! I have extremely thick hair which is time consuming but s... See more
Company replied
I've been a client of Chatters since returning to Thunder Bay. Friendly staff, great stylists, and central location, makes this a perfect salon! A big thanks to Samantha, my stylist. She always... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
369 Main Street, #C7, P7B 5L6, Thunder Bay, ON, Canada
- +1 807-626-9063
4.9
Excellent
354 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Alicia made my hair color…
Alicia made my hair color perfect,shinier and smoother.I like the service and the prices are good.
April 15, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Sam did a fantastic job
Sam did a fantastic job! I love the cut and the treatment made my dry hair soft and silky again!
April 12, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Staff is friendly and I always get the…
Staff is friendly and I always get the best colour!
April 12, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
excellant service
excellant service. professional and friendly stylist, good value for money.
April 11, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Entire staff made me feel welcome as…
Entire staff made me feel welcome as soon as I walked in! Lovely clean and well stocked store. Jen was very very nice and did an amazing job on my hair .. right from the shampoo to the styling. Thanks soo much. Love the online booking as well.
March 28, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Wonderful service!
Mackenzie was amazing! So great with my 11 yr old. She wanted a new “grown up” hairstyle and Mackenzie gave her exactly what she wanted. Definitely will be returning!
March 22, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Went to see Rylee B
Went to see Rylee B. Great experience and hair cut will definitely be back again
March 12, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
A day at the hair salon
All the staff are very professional and friendly. My stylist, Jen is a sweetheart and also always listens to any concerns and questions that i may have. The best hair salon in thunder bay. Tons of different product and hair accessories. I enjoy coming here.
March 8, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Samantha did such an amazing job…
Samantha did such an amazing job cutting and thinning my hair. It’s exactly how I wanted it. She is very kind, friendly and welcoming. I would recommend her to everyone.
March 2, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
She was very professional
She was very professional, customer service was amazing. I would return for her service.
March 1, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
All staff very friendly &…
All staff very friendly & knowledgeable. Hairdresser listens to my wants for hair cut. Appreciate reminder phone calls re: appointment.
February 29, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
My hairdresser Rylee always makes me…
My hairdresser Rylee always makes me feel welcome and like we’ve known each other for years. She does a great job as well and understands me and what I want.
February 20, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Highly recommend Jennifer F
Jennifer F. is the BEST !!!
She got my hair Dual Technique Colour - exactly how I wanted!!!
She even had time to do an eyebrow wax while we were waiting on colours!
And she also made time for a trim that I so badly needed!!
I highly recommend her as she knows her stuff!!
Thank you so much Jennifer!!
February 24, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Purple haired lady for the win
I don’t remember the girls name who cut my hair but she was absolutely amazing. Thanks to the lady with the purple hair:)
February 20, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Always a great experience and a great…
Always a great experience and a great haircut:)
February 20, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.