Prexi took the time to listen to what I was hoping for in my new cut. She gave some suggestions and then did a great job cutting and styling my hair. I was very impressed with her knowledge and the ca... See more
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See what reviewers are saying
My recent visit Aug 10 2024 to Chatters in Thunder Bay Ontario was AMAZING!! My stylist Samantha went above and beyond worh the updo I was asking for and the front employee was so kind to put my fals... See more
Company replied
My stylist did an amazing job, she was extremely patient with the amount of hair I have, I got the results I wanted and I couldn’t be happier! I have extremely thick hair which is time consuming but s... See more
Company replied
I've been a client of Chatters since returning to Thunder Bay. Friendly staff, great stylists, and central location, makes this a perfect salon! A big thanks to Samantha, my stylist. She always... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
369 Main Street, #C7, P7B 5L6, Thunder Bay, ON, Canada
- +1 807-626-9063
4.9
Excellent
354 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from Chatters Hair Salon - Thunder Centre
We are delighted to hear that Jennifer's kindness and professionalism made a positive impression on you. We greatly appreciate your recognition of her efforts. Thank you for taking the time to share your experience.
SO HAPPY!
I could not be happier with the service I received from Rylee at Chatters! After another salon destroyed my hair, she took the time and effort to re-colour it and make it look amazing, and considering the mess she had to work with, she did a phenomenal job. I would happily see her again in the future for all my hair needs!Thank you soo much!!
June 11, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Super nice and sweet people
Super nice and sweet people!
And my hair turned out perfect !
Good workplace and the employees are very nice and helpful!
June 4, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Jen was amazing as always
Jen was amazing as always! Front staff girl was quite rude, rushing Jen to finish because it was close to closing time.
June 1, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Did not listen
The hairdresser and I agreed on shoulder length (about 1 inch from my length that I had) and then proceeded to cut it up to my chin with it being straight (my hair is naturally curly/wavy). I work as a server and need to be able to tie my hair up, that’s why I though shoulder would be okay, but with the layers that the hairdresser had put in I’m not able to even tie it up half up half down.
May 23, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you for taking the time to review your appointment.
I am sorry to hear that this was your experience as we pride ourselves in both the services we offer at Chatters, as well as the overall experience our guests have when they are with us.
We always want you to leave happy and with hair that you absolutely love.
With that being said, the Salon Manager of the Chatters location that completed this service would love the opportunity to address your concerns with the service you received.
Have you called or gone into the salon directly to look into this further?
Thank you
Rylee is AMAZING
Rylee is AMAZING! Always has a smile, great ideas and customer service!!
May 22, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Great experience... worth every penny
The hairstylist was professional and kind. Great experience and would definitely see her again.
May 11, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Amazing Stylist - Jen
Jen is a phenomenal stylist who did a wonderful job with my hair. She has excellent vision and it consistently turns out fantastic. Will recommend her to others and will definitely be back!
May 11, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
It was a great experience
It was a great experience, I am extremely pleased with the outcome of my hair cut. The stylist made me feel very comfortable. I will definitely be coming back for more cuts in the future.
May 9, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
NICE!
NICE!
First time in a salon and she made me feel less anxious I fink her name was Alisha or something idk lol
May 1, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Great service
I had my hair cut by Alicia today . Despite not needing a lot cut off , she took her time and didn’t make me feel rushed at all .. which often happens to me when I see a stylist . I appreciated it so much and was so relaxed in her chair . Thank you again !
May 5, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Sooo happy with the service I received…
Sooo happy with the service I received today with Mackenzie at chatters!
May 4, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Friendly and interactive stylist
It was a great time and the conversation made the time go by that much quicker. Love the hair cut and tips given. Will definitely be coming back again.
May 4, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
A Great Experience
Always feel so welcome and Jen is a great stylist. She understands my needs and I feel like a whole new person when I leave. Thank you so much for the great service. See you in six weeks.
May 2, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
My personal experience with this…
My personal experience with this company was quite well for my first time. I like that the stylist had made me feel comfortable and had given me tips on how to help maintain my hair/style and made me feel like returning for other hair maintenance.
April 30, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Samantha was amazing
Samantha was amazing! She was able to fix my hair just how I wanted, would definitely recommend
April 26, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Jen is amazing
Jen is an amazing stylist and a great listener. well deserving of 5 stars :)
April 19, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
I had a great hair stylist
I had a great hair stylist! Samantha was very knowledgeable and answered all of the questions I had! She made the environment feel very welcoming! I will be booking again with her in the future:)
April 18, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
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