Alanna had cut my hair and she did an amazing job, after a few not so great haircuts I had trouble trusting people but she gave me everything I asked for and made it such a fun good experience, she wa... See more
Company replied
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See what reviewers are saying
First time visiting chatters in Timberlands and my hairstylist Melissa, she was absolutely amazing. Great to meet her. She listened to exactly what I wanted offered amazing suggestions and my hair c... See more
Company replied
Always clean premises. Staff all friendly and helpful. Jonnie, my stylist, never keeps me waiting. Jonnie is very talented, tell him what you like and he delivers. Cutting short hair is an art, a... See more
Company replied
My 12 year old daughter, who suffers from high anxiety & ADHD went in, to have her ears pierced. Melissa the stylist & piercer, made her feel VERY comfortable & calm. She did the piercing with ex... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
500 Timberlands Drive, T4P 0Z4, Red Deer, Alberta, Canada
- +1 403-967-1257
4.7
Excellent
710 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from Chatters Hair Salon - Timberlands
We're happy you were pleased with the service and haircut you received. Thank you for your positive feedback; we appreciate it
My hair was perfection
My hair was perfection. Melissa always does a great job with my fine hair.
September 18, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you feel your hair was perfection. We appreciate you taking the time to leave this wonderful feedback about your experience.
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you were satisfied with our stylist, prices, and availability. We appreciate you taking the time to share your positive experience!
Very happy with the cut and service…
Very happy with the cut and service from Vanessa !
September 17, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy you were pleased with the service and haircut you received. Thank you for your positive feedback; we appreciate it!
James was amazing!
James was amazing he spent most of the day on me helping me get to my hair goals! He was very professional and I loved my scalp massage!
September 22, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you had such a positive experience and that our staff member helped you achieve your hair goals! We appreciate you mentioning the scalp massage!
Vanessa slayed my blonde highlights as…
Vanessa gave me the perfect blonde highlights with the perfect blonde toner I never like it too ashy or too purple, just white blonde and she does the best every time.
September 21, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you received the perfect blonde highlights and toner! It's great to know we consistently achieve the white blonde you desire. Thank you for your positive feedback.
Last minute Appointment
I called, you had an opening for a haircut in a half an hour. Always friendly service & I never feel rushed.
September 20, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you received friendly service and didn't feel rushed during your haircut appointment. Thank you for your positive feedback; we appreciate it very much!
ear piercing
I came in for ear piercing. As a senior, I appreciated all the information and confirmation of my understanding before getting them done. another review was given after the service was completed . . I feel confident in being able to care for my new piercing.
September 23, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you felt well-informed and confident about caring for your new ear piercing. Thank you for sharing your positive experience; we appreciate your feedback!
My stylist Vanessa is fabulous!
September 15, 2025
Reply from Chatters Hair Salon - Timberlands
We're glad you enjoyed your experience. Thank you for sharing your positive feedback; it means a lot to us.
Went for 4 hour for a trim and hair…
Went for 4 hour for a trim and hair color for my daughter, trim came out perfect but her hair for coloring looked the same as when we went in
Won't be going back for waste of time better of getting boxed hair dye
September 11, 2025
Reply from Chatters Hair Salon - Timberlands
We appreciate you taking the time to share your experience. We're sorry the hair color didn't meet expectations, even though the trim was perfect. We would love the opportunity to adjust the colour service to your expectations. We will try to reach out to you.
Reply from Chatters Hair Salon - Timberlands
We regret that your haircut was not satisfactory. We appreciate your feedback and we'll review our service.
Reply from Chatters Hair Salon - Timberlands
Thank you so much, we're happy to hear you loved your hair cut with Vanessa.
Vannesa was great!
September 16, 2025
Reply from Chatters Hair Salon - Timberlands
Were glad to know that you loved your experience with Vanessa!
Staff is always friendly and welcoming…
Staff is always friendly and welcoming - Carmen is a fantastic stylist. Thank you to all the wonderful folks that work here!
September 15, 2025
Reply from Chatters Hair Salon - Timberlands
We appreciate you taking the time to share your feedback. We're so happy to hear that our staff is friendly and welcoming and that you find your stylist fantastic!
Reply from Chatters Hair Salon - Timberlands
We appreciate you sharing that our service was amazing and you received high quality results; we are so happy you enjoyed it.
Not happy with this hair cut …..
I asked Vanessa not to cut my hair to short this time I wanted the edges trimmed want length left on the top just needed it textured to give it body what I got was if I’m lucky maybe two inches on the top and half inch on the sides and back asked to cut around the ears which she did however no wispies left she cut them square across! This was the second time she has done this ..I did tell her that the last time she’d cut my hair it was way to short and to please not do that again as it took 6 weeks before it was even close to the length I wanted in the first place! I’m assuming it’s going to be a good 4-5 weeks before my hair will be at a length I’d want it to be. I will not be getting Vanessa to do my hair again!
September 10, 2025
Reply from Chatters Hair Salon - Timberlands
We appreciate you taking the time to share your experience. We're sorry to hear that the recent haircut did not meet your expectations and that it was shorter than requested. We'll review your feedback to improve our services.
I always go to James and I always get…
I always go to James and I always get the hair style I wanted. Thanks James
September 11, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you consistently get the hairstyle you desire. Thank you for your positive feedback; we appreciate your continued patronage!
Nadine was amazing
Nadine was amazing! She nailed the Color I was looking for perfectly! So happy!
September 9, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you had such a wonderful experience with Nadine! It's great to know she achieved the perfect color for you. Thank you for your positive feedback!
Always gets us in and always do a great…
Always gets us in and always do a great job!
September 9, 2025
Reply from Chatters Hair Salon - Timberlands
We're glad you appreciate our prompt service and quality work! Thank you for your positive feedback; it means a lot to us.
Reply from Chatters Hair Salon - Timberlands
We appreciate your positive feedback! We're so happy you enjoyed your great haircut and that you found our staff friendly.
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