Alanna had cut my hair and she did an amazing job, after a few not so great haircuts I had trouble trusting people but she gave me everything I asked for and made it such a fun good experience, she wa... See more
Company replied
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See what reviewers are saying
First time visiting chatters in Timberlands and my hairstylist Melissa, she was absolutely amazing. Great to meet her. She listened to exactly what I wanted offered amazing suggestions and my hair c... See more
Company replied
Always clean premises. Staff all friendly and helpful. Jonnie, my stylist, never keeps me waiting. Jonnie is very talented, tell him what you like and he delivers. Cutting short hair is an art, a... See more
Company replied
My 12 year old daughter, who suffers from high anxiety & ADHD went in, to have her ears pierced. Melissa the stylist & piercer, made her feel VERY comfortable & calm. She did the piercing with ex... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
500 Timberlands Drive, T4P 0Z4, Red Deer, Alberta, Canada
- +1 403-967-1257
4.7
Excellent
710 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Jennifer my stylist was excellent
Jennifer my stylist was excellent
Discussed prior to cutting and she then told me what she would do
Friendly atmosphere
Will be back!!
September 5, 2025
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear you had an excellent experience! It's great that the stylist discussed the cut with you and that you enjoyed the friendly atmosphere. We appreciate your feedback and look forward to your return!
Was nice to have an appt by just…
Was nice to have an appt by just walking in and Johnnie was excellent best head massage I have ever had at a salon. So relaxing. Did a nice job on my cut and friendly as always
September 7, 2025
Reply from Chatters Hair Salon - Timberlands
We're glad you enjoyed your relaxing experience and head massage! It's great to hear that you were happy with your cut and our friendly service. Thank you for your positive feedback!
Friendly
Friendly, great haircut. Most comfortable shampoo chairs. Open Sunday a bonus.
September 7, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you enjoyed your haircut and found our shampoo chairs comfortable! We appreciate you noting that we're open on Sundays.
First time visiting chatters in…
First time visiting chatters in Timberlands and my hairstylist Melissa, she was absolutely amazing. Great to meet her. She listened to exactly what I wanted offered amazing suggestions and my hair cut/style plus colour turned out even better than what I was expecting.❤️ can’t wait to go back.
Sincerely, your newest client :)
September 5, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you had such an amazing first visit! It's wonderful that your expectations were exceeded with the suggestions and results. We appreciate your feedback and can't wait to see you again.
I love Melissa and all of the staff at…
I love Melissa and all of the staff at Chatters. Your store always does their best to work within my budget and get me booked within time frame. I will be coming to Chatters when i have hair needs and i also have introduced my mom she loves her hair too
September 5, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you love our team! We appreciate that we can work within your budget and time frame. We also appreciate you recommending us to your mom!
Reply from Chatters Hair Salon - Timberlands
We're glad you enjoyed your experience with us! Thank you for your positive feedback; we appreciate it.
Jonnie is an accomplished stylist
Jonnie is an accomplished stylist! I am always happy with his services.
August 29, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear you are always pleased with your stylist's services! We appreciate you sharing your positive experience with us.
Great job with the root touch up!
September 3, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy you're pleased with our service! Thank you for your kind feedback; we appreciate it.
Reply from Chatters Hair Salon - Timberlands
We're glad you are happy with the haircut and style that you wanted. Thank you for your feedback and for sharing your experience!
Andrew has never been disappointed with…
Andrew has never been disappointed with the work Jonnie does. He might show a picture or just give a description of what he wants and Jonnie always manages to give him exactly what he envisioned.
September 1, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that the work consistently meets expectations. It's wonderful knowing the descriptions translate so well into the finished product. Thank you for your positive feedback!
Happy Daughter
My mom took my Daughter in for a cut today, both left very impressed and very happy :) thank you
September 1, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that your mom and daughter were impressed with the haircut! Thank you for sharing your positive experience; we appreciate it.
Johnny did a great job on my daughter’s…
Johnny did a great job on my daughter’s hair. She is so excited about the hair tinsel he put in her hair
August 31, 2025
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear that your daughter loves the hair tinsel! It's wonderful knowing she is excited about the great job that was done. Thanks for your feedback!
No issues whatsoever with this stylist
No issues whatsoever with this stylist! She was amazing in every way… professional, friendly and worked with me the entire process to educate me on how to maintain this awesome style! If 10 stars was an option she would get it.
August 31, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you had such a wonderful experience! It's great to know the stylist's professionalism and helpful advice stood out. We appreciate your fantastic feedback and thank you for taking the time to share.
Reply from Chatters Hair Salon - Timberlands
We appreciate you taking the time to share your wonderful experience! We're so glad to hear that you felt welcomed and enjoyed your visit.
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that the haircut met your expectations! We appreciate you taking the time to leave us this positive feedback.
He did not speak during cut and was…
He did not speak during cut and was rough with hair. Cut bangs short after saying it would be long.
August 31, 2025
Reply from Chatters Hair Salon - Timberlands
We appreciate your feedback and regret that your experience was not ideal. We'll address your concerns to improve our services.
My favourite Stylist
Always clean premises.
Staff all friendly and helpful. Jonnie, my stylist, never keeps me waiting.
Jonnie is very talented, tell him what you like and he delivers.
Cutting short hair is an art, and Jonnie is an artist, so comfortable with the scissors or any other tools he may need to complete the style.
Five stars to Jonnie
August 28, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you find our premises clean and our staff friendly and helpful. It's wonderful knowing that your stylist is talented, punctual, and delivers your desired style. We appreciate your recognition of their artistry!
Nadine is absolutely amazing at her…
Nadine is absolutely amazing at her work always shocked with each cut i get always perfect!!!!!
August 28, 2025
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear that you consistently have amazing experiences! It's wonderful to know each cut exceeds your expectations. Thank you for your positive feedback!
i love my stylist thanks for always…
i love my stylist thanks for always making me look so cool 🙏❤️🔥
August 24, 2025
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear that you love your stylist's work! We appreciate you taking the time to share your positive experience with us.
Worst hair cut I’ve even had
Worst hair cut I’ve even had. Spent 3 days fixing it myself and I don’t call myself a hair stylist. Will never return or give a good review.
August 19, 2025
Reply from Chatters Hair Salon - Timberlands
We're very sorry your haircut was not satisfactory and you had a bad experience. We appreciate your feedback and will use it to improve our services.
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