Alanna had cut my hair and she did an amazing job, after a few not so great haircuts I had trouble trusting people but she gave me everything I asked for and made it such a fun good experience, she wa... See more
Company replied
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See what reviewers are saying
First time visiting chatters in Timberlands and my hairstylist Melissa, she was absolutely amazing. Great to meet her. She listened to exactly what I wanted offered amazing suggestions and my hair c... See more
Company replied
Always clean premises. Staff all friendly and helpful. Jonnie, my stylist, never keeps me waiting. Jonnie is very talented, tell him what you like and he delivers. Cutting short hair is an art, a... See more
Company replied
My 12 year old daughter, who suffers from high anxiety & ADHD went in, to have her ears pierced. Melissa the stylist & piercer, made her feel VERY comfortable & calm. She did the piercing with ex... See more
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Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
500 Timberlands Drive, T4P 0Z4, Red Deer, Alberta, Canada
- +1 403-967-1257
4.7
Excellent
710 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Both hair stylists were great and did…
Both hair stylists were great and did exactly what I wanted for my girls' hair cuts.
The only reason I gave 3 stars, is because $30 for my daughter to have her bangs trimmed and an inch off the ends, is a bit much! Should maybe add a trim price for kids cuts.
August 23, 2025
Reply from Chatters Hair Salon - Timberlands
We're glad the stylists met your expectations for your daughters' haircuts. We are full service salon so our services do include wash, cut and style and always especially make the kids feel special with a style and/or glitter/color sprays every time.
Alanna made sure I was pleased with my…
Alanna made sure I was pleased with my cut. Asked for some guidance to get tge cut right.
Friendly atmosphere.
August 23, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you were pleased with your haircut and found the atmosphere friendly. Thank you for sharing your positive experience with us!
Great experience
Abbet did great job with my hair colour and hair cutting.Friendly person to talk to🥰I will definitely go and see her again♥️
August 23, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you enjoyed your hair colour and cut! It's great to know you found your stylist friendly and that you plan to return. Thank you for your feedback!
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear that you love your fresh new look! Thank you for sharing your positive experience with us; we appreciate it.
Abbet spent a lot of time with my cut
Abbet spent a lot of time with my cut. I don’t have the easiest hair to work on and this was seriously the best cut I’ve ever had!!!
August 18, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you had such a positive experience! We appreciate you mentioning the care taken with your cut, and we're so glad it's the best one you've had.
Vanessa is great
Vanessa is great. She makes you feel comfortable and listens to what you want and takes the time to explain how to achieve the look your wanting. She is very skilled and proficient and you leave looking great.
August 20, 2025
Reply from Chatters Hair Salon - Timberlands
We're glad you enjoyed your experience. It's wonderful to hear that you felt comfortable, listened to, and that your desired look was achieved. We appreciate you taking the time to share your feedback!
Don’t waste your money
Very unhappy.
My son’s haircut was not even.
My daughter who has thick curly hair was given a student to do her hair. Where another stylist came over and was teaching on my daughter‘s hair. Very unprofessional and was not told that my daughter was a guinea pig to teach on and then I had to pay full price. It took so long for a simple cut. She had to walk out with wet hair. She was sad she didn’t walk out with pretty hair like she does at a salon. It does not take two hours for a simple haircut.
My mother also got her haircut and was not completely satisfied either. She asked to have the back of her head shaved about two inches in the back which was not.
The stylists seemed more interested in trying to sell you products.
You get a bargain haircut here at a salon price. We will never return.
August 19, 2025
Reply from Chatters Hair Salon - Timberlands
We appreciate you taking the time to share your experience. We're sorry to hear that the haircuts for your son, daughter, and mother did not meet your expectations, and that you felt the service was unprofessional. We'll address your concerns to improve our services and training.
Thank you so much Luc for a wonderful…
Thank you so much Luc for a wonderful experience. You cut my hair and for the first time in many many years I have a haircut I LOVE ❤️. You made my experience wonderful and I look forward to seeing you again soon! I would give way more then 5 stars⭐️🌟
August 12, 2025
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear that you had such a wonderful experience! It's fantastic that you love your haircut. We truly appreciate your kind words and look forward to your next visit!
Luc did a wonderful job.
Luc did a wonderful job on my cut and colour. From the consultation to the execution he was friendly and professional. I was glad I called to get the appointment.
August 19, 2025
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear that you were pleased with your cut and colour! We appreciate you mentioning the friendly and professional service you received. Thank you for your feedback.
Location is Timberlands
Location is near, able to get an appointment quickly, and experience was satisfactory.
August 11, 2025
Reply from Chatters Hair Salon - Timberlands
We appreciate you taking the time to share your feedback. We're glad that you were able to get an appointment quickly and that your experience was satisfactory.
Very accommodating and nice
The lady that cut both my girls hair was totally accommodating and awesome.
Both girls were happy with there cut, she was an awesome hairstylist and totally fun.
August 11, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that the stylist was accommodating and awesome! We're so glad both girls were happy with their cuts and that she made it a fun experience.
Reply from Chatters Hair Salon - Timberlands
Were are glad to hear you enjoyed your experience with us!
Great blending
Great blending, Melissa! I love it! Thank you. I think I’ll get some good mileage out of this cut, it’s perfect!! I will miss you but … I will be back. In the meantime, take care 💖
August 13, 2025
Reply from Chatters Hair Salon - Timberlands
Janet Harder,
We're happy to hear that you love your cut and appreciate the blending! Thank you for your kind words; we're so glad it's perfect for you. We'll miss you too, and we look forward to seeing you again.
clean and friendly!
the salon was bright and clean/tidy! Everyone including other customers were kind and the environment was super welcoming
August 6, 2025
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear you found our salon bright, clean, and welcoming! It's wonderful knowing you felt kindness from our team and other customers.
Stylist knows what would would look…
Stylist knows what would would look good on you
They are very helpful
August 13, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that our stylist's expertise and helpfulness made your experience so positive. Thank you for sharing your feedback with us!
Reply from Chatters Hair Salon - Timberlands
We are so happy to hear that you had such a wonderful experience. Thank you for your positive feedback; it means a lot to us.
Janessa is wonderfully talented
Janessa is wonderfully talented, I always love how she does hair
August 12, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you appreciate the talent! We always aim to provide wonderful experiences, and we appreciate your positive feedback.
great friendly service
August 12, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear you love the service!
Amazing service!
Amazing service from the moment I booked the appointment to when I walked out. My hairstylist is AMAZING!!!! It was comfortable and stress free and I walked out feeling 100 times better about me!! Thank you Luc and the rest of the chatters team!
August 11, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you enjoyed your experience from booking to the end of your appointment! It's wonderful to know that you felt comfortable and stress-free and that you left feeling better about yourself. We appreciate you taking the time to share your feedback.
I had a wonderful experience with Jasmine
I had a wonderful experience with jasmine. I'll definitely be back and I look forward to being her client. Thank you for making my hair pretty!
August 10, 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you had a wonderful experience! We appreciate you sharing that you'll be back and look forward to being a client. Thank you for your positive feedback!
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