I always feel happy walking into Chatters Westgate. The staff and space are welcoming. Shout out to Hisham. He takes great control over my hair! I left with a Fall colour refresh!
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See what reviewers are saying
I love this location. I buy my products from this store and all the staff are super friendly and helpful. My stylist Hicham is amazing - He does great work and I enjoy his company. I have had a hard t... See more
Company replied
My stylist is very nice. She's friendly, and she gives a good cut. Reception is friendly and courteous. I find going upstairs for a cut ok now. But before I had knew replacement, it was a chal... See more
Company replied
Alicia did an amazing job on my hair! My hair was damaged from the last session, with a lot of breakage and hair fall, but she completely transformed it. Not only did I get the exact color I wanted, b... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
11517 Westgate Drive, #114, T8V 7H1, Grande Prairie, AB, Canada
- +1 780-532-9224
4.7
Excellent
433 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
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Reply from Chatters Hair Salon - Westgate
We're so glad to hear you had a positive experience. We hope to see you again soon!
Reply from Chatters Hair Salon - Westgate
We're so glad to hear you had a positive experience. We hope to see you again soon!
Reply from Chatters Hair Salon - Westgate
We're so glad to hear you had a positive experience. We hope to see you again soon!
Really great
Really great. My daughter went in for cut, foils and color and came out looking just like the picture of what she asked for and the color is still bright a week later .. feeling good it will last longer still. And they gave us a little discount knowing it was for her birthday.. friendly and professional and got exactly what we asked for.
July 17, 2024
Reply from Chatters Hair Salon - Westgate
We're thrilled to hear about your daughter's positive experience. It sounds like she was very happy with her haircut, foils, and color. We appreciate you highlighting the friendly and professional service she received. We're glad the color is lasting well and that she's feeling confident with her new look.
Amazing service
Steve was super helpful when I voiced concerns with my hair. I really love coming in to see him. Thank you very much!
July 21, 2024
Reply from Chatters Hair Salon - Westgate
We're so glad to hear that you had a positive experience with Steve. We appreciate you taking the time to share your feedback.
Interesting conversation and very…
Interesting conversation and very friendly.
Thank you Alicia I love the results
July 20, 2024
Reply from Chatters Hair Salon - Westgate
We're so glad to hear you had a positive experience. We appreciate your kind words about Alicia and the results you've achieved.
Great with kids!
Steve gave my son a great hair cut! He was quick and very patient when he was moving his head around. Very pleasant and happy with his work!
July 13, 2024
Reply from Chatters Hair Salon - Westgate
We're thrilled to hear you had a positive experience! It's wonderful to know our stylist was able to provide a great haircut for your son. We appreciate you taking the time to share your feedback.
Lovely stylist and amazing outcome!
July 19, 2024
Reply from Chatters Hair Salon - Westgate
We're so glad to hear you had a positive experience! It's wonderful to know you were happy with your stylist and the results.
Bang trim with Alisha
Had Alisha today. I just walked in for a bang trim (I can see again and she did a great job) She was welcoming and so nice. Thanks again for taking me in for a quick bang trim.
July 16, 2024
Reply from Chatters Hair Salon - Westgate
We're so glad to hear you had a positive experience with Alisha. We appreciate your kind words about her welcoming nature and the quality of her work. We're happy to hear you're satisfied with your bang trim.
Great experience
Great experience, my daughter and I both got hair cuts and they were exactly what we wanted! Hisham is the best :)
July 9, 2024
Reply from Chatters Hair Salon - Westgate
We're so glad to hear you and your daughter had a positive experience! It's wonderful to know you both received the haircuts you were hoping for. We appreciate you taking the time to share your feedback.
Amazing experience
Saved my hair, recommended and gave me a style I love and was very informative about what products are best suited for me. I wish I would've caught his name, thanks for the great experience and restoring my faith in hair dressers llol
July 6, 2024
Reply from Chatters Hair Salon - Westgate
We're so glad to hear you had a positive experience and that you're happy with your new style! We appreciate you taking the time to share your feedback.
I found the booking of the appointment…
I found the booking of the appointment easy and respectful as well as reception to be genuine in their interest in me. Mostly I found Steve to not only be fantastic at doing my hair but at talking to me and getting a firm idea on what I want even when I said I didn’t know lol Definitely 5 stars.
June 28, 2024
Reply from Chatters Hair Salon - Westgate
Thank you for your kind review! We're thrilled to hear you had a positive experience with us. We appreciate your feedback and are glad you found our booking process easy and our reception staff welcoming. We're also delighted to hear you were happy with your stylist's skills and ability to understand your needs.
Reply from Chatters Hair Salon - Westgate
Thank you for your kind review! We're thrilled to hear you loved your hair color and enjoyed the customer service you received. We appreciate your feedback and hope to see you again soon.
Absolutely love Sham!!
Absolutely love Sham!!! He is always so kind, and does an amazing job!!
June 19, 2024
Reply from Chatters Hair Salon - Westgate
Thank you for taking the time to share your positive experience with Sham. We are delighted to hear that you appreciate his kindness and the exceptional service he provides. Your feedback is valuable to us, and we will ensure that it is shared with Sham and the rest of our team. We appreciate your continued support and look forward to serving you again soon.
Amazing Customer Service
Always amazing service when I go in there. They always do a fabulous job and I am always happy with the outcome of my haircut.
June 14, 2024
Reply from Chatters Hair Salon - Westgate
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Great Job!
My son got his mullet (his pride and joy) touched trimmed & designs on the sides. He is very particular & has had the same barber for well over 4 years. We took a chance calling in for a last minute appointment with an unknown stylist. He left feeling happy & got lots of compliments from the baseball teammates/friends shortly after. The stylist who did my son’s haircut was great with him & asked for assistance from his coworker to make sure his lightning bolt and jersey number were perfect. Great job!
June 15, 2024
Reply from Chatters Hair Salon - Westgate
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Amazing with color
I wanted a new color to cover my whites. The man that did my hair helped me pick a color that matched my eyes and I think it looks amazing. He was so helpful and I have told everyone to see him.
June 4, 2024
Reply from Chatters Hair Salon - Westgate
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Literally the worst haircut I've ever…
Literally the worst haircut I've ever recieved. Not what I asked for and took off several inches to many on the sides of my hair. It's choppy and terrible. I have no idea how to salvage this other then waiting for it to grow.
June 10, 2024
Reply from Chatters Hair Salon - Westgate
Thank you for taking the time to review your appointment.
I am sorry to hear that this was your experience as we pride ourselves in both the services we offer at Chatters, as well as the overall experience our guests have when they are with us.
We always want you to leave happy and with hair that you absolutely love.
With that being said, the Salon Manager of the Chatters location that completed this service would love the opportunity to address your concerns with the service you received.
Have you called or gone into the salon directly to look into this further?
Reply from Chatters Hair Salon - Westgate
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you love your hair!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
The time for a dye and cut was 4 hours…
The time for a dye and cut was 4 hours but I love the job Frix did. Also feel it was too pricey.
June 8, 2024
Reply from Chatters Hair Salon - Westgate
Thank you for taking the time to share your experience. We're delighted to know that you love the results of your dye and cut with Frix. We understand that the duration of the service may have felt lengthy, and we appreciate your feedback regarding the pricing.
Your comments are valuable to us as we continuously strive to improve our services and ensure customer satisfaction. We appreciate your business and hope to welcome you back in the future.
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