I always feel happy walking into Chatters Westgate. The staff and space are welcoming. Shout out to Hisham. He takes great control over my hair! I left with a Fall colour refresh!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I love this location. I buy my products from this store and all the staff are super friendly and helpful. My stylist Hicham is amazing - He does great work and I enjoy his company. I have had a hard t... See more
Company replied
My stylist is very nice. She's friendly, and she gives a good cut. Reception is friendly and courteous. I find going upstairs for a cut ok now. But before I had knew replacement, it was a chal... See more
Company replied
Alicia did an amazing job on my hair! My hair was damaged from the last session, with a lot of breakage and hair fall, but she completely transformed it. Not only did I get the exact color I wanted, b... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
11517 Westgate Drive, #114, T8V 7H1, Grande Prairie, AB, Canada
- +1 780-532-9224
4.7
Excellent
433 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awsome
Enviroment was friendly and comfertable
Stylest listened and did what i asked
Love my hair
October 16, 2025
Reply from Chatters Hair Salon - Westgate
We're happy to hear that you felt comfortable and that the stylist met your expectations. We appreciate your positive feedback and are glad you love your hair!
Fantastic service
Fantastic service. He was absolutely fantastic and gave me what I wanted
October 12, 2025
Reply from Chatters Hair Salon - Westgate
We appreciate you sharing your feedback! We're so happy to hear that you received fantastic service and got exactly what you wanted.
Reply from Chatters Hair Salon - Westgate
We're glad you enjoyed your haircut experience. Thank you for sharing your positive feedback; we appreciate it greatly!
The staff were very helpful and…
The staff were very helpful and pleasant. Store was well laid out.
October 3, 2025
Reply from Chatters Hair Salon - Westgate
We're so happy to hear that you found our staff helpful and pleasant and that you appreciated our well-laid-out store! We appreciate your feedback!
My stylist is very nice
My stylist is very nice. She's friendly, and she gives a good cut.
Reception is friendly and courteous.
I find going upstairs for a cut ok now. But before I had knew replacement, it was a challenge.
October 9, 2025
Reply from Chatters Hair Salon - Westgate
We're glad you enjoyed your experience. It's great to hear that you find the team friendly and courteous and that you are happy with your stylist's service. We appreciate your feedback regarding the accessibility of our upstairs location.
I always feel happy walking into…
I always feel happy walking into Chatters Westgate. The staff and space are welcoming. Shout out to Hisham. He takes great control over my hair! I left with a Fall colour refresh!
October 3, 2025
Reply from Chatters Hair Salon - Westgate
We're happy to hear that you always feel welcome at our Westgate location. We appreciate your kind words about our team and the wonderful service you received. Thank you for sharing your experience!
Reply from Chatters Hair Salon - Westgate
We appreciate your positive feedback! We're so glad you had an amazing experience with our team.
Reply from Chatters Hair Salon - Westgate
We are so happy to hear that you were treated well! Thank you for your positive feedback; it means a lot to us.
Friendly stylist Erica
October 2, 2025
Reply from Chatters Hair Salon - Westgate
We're glad you enjoyed your experience with us! Thank you for your kind words; we appreciate your positive feedback.
Reply from Chatters Hair Salon - Westgate
We're glad you enjoyed your experience with us! Thank you for your kind words; we appreciate your positive feedback.
I love this location
I love this location. I buy my products from this store and all the staff are super friendly and helpful. My stylist Hicham is amazing - He does great work and I enjoy his company. I have had a hard time finding a stylist to stay with but I won't be going elsewhere. Looking forward to seeing you guys again in the future!
September 28, 2025
Reply from Chatters Hair Salon - Westgate
We're happy to hear that you love our location and find our team friendly and helpful! It's wonderful that you appreciate your stylist's work and company. We appreciate you taking the time to share your experience!
Reply from Chatters Hair Salon - Westgate
We're glad you enjoyed the relaxed atmosphere and music. Thank you for your positive feedback; we appreciate it greatly.
I got a lot of hairdressers in Grande…
I got a lot of hairdressers in Grande Prairie, but it was the only place where they were very clean, healthy and very good personnel. Ms. Alicia. is highly skilled, experienced, amazing and alsovery carefully. she cut my hair very nice. Thank you again .
September 19, 2025
Reply from Chatters Hair Salon - Westgate
We're happy to hear that you had such a positive experience with our clean salon and skilled personnel! It's wonderful that you found your haircut amazing and carefully done. We appreciate you taking the time to share your feedback.
The lady was nice...
The lady was nice, I just went in for some layering but wanted to keep the length. She showed me the layers before but my hair was damp so kinda hard to see what was going on back there. She dried and curled it but the next day I washed it and she had made my layers extremely choppy. It looked like a bob cut on top of long hair... like I am not picky but it was really bad...and I know by writing a review it makes me look really picky... anyways for 67 dollars I had to pay a friend after to spend another half an hour blending and thinning it out just to look normal. I usually have great experiences with this chatters location- so anyways, it's a one off but a regratable one off.
September 7, 2025
Reply from Chatters Hair Salon - Westgate
We appreciate you taking the time to share your experience. We're sorry the layering wasn't what you expected, and that it required additional correction. We'll share this feedback with our team to ensure better outcomes in the future.
Reply from Chatters Hair Salon - Westgate
We're so glad you had a wonderful experience! It's fantastic to know you're happy with your beautiful cut and color. Thanks for your positive feedback!
I always get a good haircut
I always get a good haircut. I enjoy going there as the staff are friendly and helpful.
September 5, 2025
Reply from Chatters Hair Salon - Westgate
We're happy to hear that you consistently get good haircuts! We appreciate you letting us know that our staff is friendly and helpful, making your visits enjoyable.
They Listen
My stylist took a horrible hair cut from somewhere else and turned it into something I can live with while my hair grows out.
I was happy when I left the salon.
September 6, 2025
Reply from Chatters Hair Salon - Westgate
We're glad you left feeling happy with the work done to improve your hair. It means a lot that we could provide a style that you are comfortable with as your hair grows out. Thanks for your review!
My daughter is incredibly happy with…
My daughter is incredibly happy with her hair colour. The stylist listened to her request, asked questions and explained what she was doing to get the look my daughter asked for! Thank you!
August 31, 2025
Reply from Chatters Hair Salon - Westgate
We're happy to hear that your daughter is incredibly happy with her hair color! It's wonderful that the stylist listened to her request and explained the process. We appreciate your feedback!
Reply from Chatters Hair Salon - Westgate
We appreciate your positive feedback! We're so happy you enjoyed our amazing stylist, great service, and wonderful staff. Thanks!
Easy booking an time availability
September 1, 2025
Reply from Chatters Hair Salon - Westgate
We're happy to hear that you found booking easy and the time availability suitable for your needs. Thank you for your feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.