I always feel happy walking into Chatters Westgate. The staff and space are welcoming. Shout out to Hisham. He takes great control over my hair! I left with a Fall colour refresh!
Company replied
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See what reviewers are saying
I love this location. I buy my products from this store and all the staff are super friendly and helpful. My stylist Hicham is amazing - He does great work and I enjoy his company. I have had a hard t... See more
Company replied
My stylist is very nice. She's friendly, and she gives a good cut. Reception is friendly and courteous. I find going upstairs for a cut ok now. But before I had knew replacement, it was a chal... See more
Company replied
Alicia did an amazing job on my hair! My hair was damaged from the last session, with a lot of breakage and hair fall, but she completely transformed it. Not only did I get the exact color I wanted, b... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
11517 Westgate Drive, #114, T8V 7H1, Grande Prairie, AB, Canada
- +1 780-532-9224
4.7
Excellent
433 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from Chatters Hair Salon - Westgate
We're glad you had a wonderful experience! We appreciate you sharing your positive feedback about the service provided to your daughter.
The stylist listened and took extra…
The stylist listened and took extra gentle care. Excellent job
June 22, 2025
Reply from Chatters Hair Salon - Westgate
We're glad you enjoyed your experience and that our stylist provided such great care. Thank you for sharing your positive feedback with us!
Right from when I call to make my…
Right from when I call to make my appointment to when I walk out the door is a good experience. I love my hairdresser Steve, he always makes me feel that he is happy to see me and chats, I am always happy with my cut. 💓The service is A-1 !! The people that work there are very friendly and respectful!
June 19, 2025
Reply from Chatters Hair Salon - Westgate
We're so happy to hear that you consistently have a good experience, from making your appointment to leaving with your new style! It's wonderful knowing that you enjoy working with your hairdresser and are always happy with your cut. We appreciate you taking the time to share your positive feedback.
Scalp massage 💆♀️
Shampoo with scape massage was wonderful and got a good haircut. Little pricy for my thin hair and simple cut but I was happy.
June 17, 2025
Reply from Chatters Hair Salon - Westgate
We're glad you enjoyed the shampoo massage and haircut! We appreciate your feedback regarding the pricing. It's valuable as we continuously evaluate our services.
Aiden M did a good job with cutting my…
Aiden M did a good job with cutting my hair. Very happy with it!
June 15, 2025
Reply from Chatters Hair Salon - Westgate
We're happy to hear that you are very satisfied with your haircut! Thank you for sharing your positive experience with us; we appreciate it.
Steve is very good at his job
Steve is very good at his job. That’s why I keep going back to Chatters.
June 14, 2025
Reply from Chatters Hair Salon - Westgate
We're happy to hear that you had a positive experience! We appreciate your continued patronage and value your feedback; it means a lot to us.
The Best Salon!
Every time I come here, its a great experience. Everyone is so nice and knowledgeable, and Samantha is the best stylist I’ve ever had! Would recommend 100%!
June 14, 2025
Reply from Chatters Hair Salon - Westgate
We're so happy to hear that you consistently have a great experience with us! It's wonderful that our team's knowledge and kindness stand out, and that you find your stylist to be the best. We appreciate your recommendation!
I was running late and they still…
I was running late and they still accommodated me. Koda was knowledgeable and explained several options for me to grow out my grey hair so it will blend.
June 6, 2025
Reply from Chatters Hair Salon - Westgate
We're happy to hear that we could accommodate you despite your late arrival. It's great that you found our team member knowledgeable and helpful in explaining options for blending your grey hair. Thanks for your positive feedback!
Reply from Chatters Hair Salon - Westgate
We're so happy to hear that you enjoyed your experience! We truly look forward to seeing you again!
I had Aiden for some highlights and a…
I had Aiden for some highlights and a layered haircut. She was so nice and made the space super comfortable! She is very personable and real which I appreciated. I did panic after I got to my car because the blonde in the front started to freak me out. Totally my fault, I was bold walking in thinking I could handle a money piece with the highlights but ultimately I could not. After much contemplation I decided to go back in and she was so kind and took me back to the chair to make sure I left with hair I loved! Her kindness, patience, and skill really helped me calm down and feel comfortable. I am in awe at how well she handled the situation. I never wanted to be that person who went back in after a service but she immediately got to work and I cannot express my gratitude enough! Definitely recommended booking with her and I will 100% rebook. Thank you Aiden for your kindness and patience!
June 8, 2025
Unprompted review
Reply from Chatters Hair Salon - Westgate
Kaitlyn O'Handley,
We're so happy to hear that you enjoyed your experience! We appreciate you sharing your initial hesitation and how it was resolved. It's wonderful to know that you felt comfortable and supported. We truly value your recommendation and look forward to seeing you again!
Reply from Chatters Hair Salon - Westgate
We're happy to hear that you had a wonderful experience with your appointment. Thank you for your positive feedback; we appreciate it.
Had both girls done at the same time
Had both girls done at the same time. Both hair stylests, so patient and skilled. Lovely experience.
June 3, 2025
Reply from Chatters Hair Salon - Westgate
Jen Ruiter,
We're so happy to hear that both girls had a lovely experience! We appreciate you mentioning our team's patience and skills. Thank you for your positive feedback!
Great stylist
Great stylist, very knowledgeable and friendly staff, will definitely be back!
June 1, 2025
Reply from Chatters Hair Salon - Westgate
We appreciate your kind words! We're so happy you enjoyed our knowledgeable stylist and friendly staff. We look forward to your next visit!
Very little hairdresser and amazing to…
Very little hairdresser and amazing to chat with .Thank you Koda
May 31, 2025
Reply from Chatters Hair Salon - Westgate
We're so glad you enjoyed your time with us and appreciate your kind words! Thank you for your review.
Steve is awesome!
This is my 3rd time going to get my hair bleached and as always in had so much fun chatting. He is very personable and really has pride in what he does and has high attention to detail!
May 29, 2025
Reply from Chatters Hair Salon - Westgate
Ashton Sideroff,
We're glad you enjoyed your experiences and appreciate you sharing your kind words. It's great to hear that you have so much fun and that our attention to detail shines through! Thanks again!
Reply from Chatters Hair Salon - Westgate
We're glad you appreciated the haircut. Thank you for your positive feedback.
Turned out amazing, exactly what I was looking for!
The entire salon has such a friendly & inviting vibe! I’m very happy with how my hair turned out, I gave my stylist Alicia a photo of what I was looking for & she did exactly that.
May 24, 2025
Reply from Chatters Hair Salon - Westgate
We're so happy to hear that you enjoyed the salon's atmosphere! It's wonderful that your stylist understood your vision and delivered the look you desired. We appreciate you taking the time to share your positive experience.
FRIX and STEVE are both awesome!
FRIX and STEVE are both awesome! Went to Chatters West Side to have my kids haircuts done. Both of my kids love their new hairstyle.
Very recommended!
My kiddos giving them Infinite Stars ⭐️ it was such a good experience. Would be definitely be back.
May 25, 2025
Reply from Chatters Hair Salon - Westgate
We're happy to hear that your kids love their new hairstyles! We appreciate you taking the time to share your positive experience. We look forward to seeing you again.
Steve was great
May 16, 2025
Reply from Chatters Hair Salon - Westgate
We're thrilled to hear you had such a positive experience! It's wonderful to know you felt heard and understood during your appointment. We appreciate you highlighting the stylist's expertise and communication. We look forward to seeing you again soon!
I had booked a cut and color with Koda…
I had booked a cut and color with Koda yesterday (May 17th). My experience was great. She was knowledgeable, professional and offered advice on what colors would suit me. She was very attentive and gave me a play by play on what she was doing as well as timing of it all. I love my new blonde hair and cut! I'll defiently be back!
May 17, 2025
Reply from Chatters Hair Salon - Westgate
Gina Maddalozzo,
We're thrilled to hear you had such a positive experience! It's wonderful to know you felt heard and understood during your appointment. We appreciate you highlighting the stylist's expertise and communication. We strive to create a welcoming and comfortable environment for all our clients, and we're delighted that you enjoyed your visit. We look forward to seeing you again soon!
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