I always feel happy walking into Chatters Westgate. The staff and space are welcoming. Shout out to Hisham. He takes great control over my hair! I left with a Fall colour refresh!
Company replied
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See what reviewers are saying
I love this location. I buy my products from this store and all the staff are super friendly and helpful. My stylist Hicham is amazing - He does great work and I enjoy his company. I have had a hard t... See more
Company replied
My stylist is very nice. She's friendly, and she gives a good cut. Reception is friendly and courteous. I find going upstairs for a cut ok now. But before I had knew replacement, it was a chal... See more
Company replied
Alicia did an amazing job on my hair! My hair was damaged from the last session, with a lot of breakage and hair fall, but she completely transformed it. Not only did I get the exact color I wanted, b... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
11517 Westgate Drive, #114, T8V 7H1, Grande Prairie, AB, Canada
- +1 780-532-9224
4.7
Excellent
433 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Koda was amazing
Koda was amazing! Made the experience so much better, usually nervous getting my haircut but she was amazing will for sure be coming back to see her!
February 26, 2025
Reply from Chatters Hair Salon - Westgate
We're thrilled to hear you had such a positive experience with Koda! It's wonderful to know that she made you feel comfortable and confident. We're so glad you enjoyed your haircut and we look forward to welcoming you back again soon.
Koda was absolutely phenomenal
Koda was absolutely phenomenal. She takes pride in herself, and in her work. I will be recommending her to people I know, and I will be coming back 100%. After not having bangs for 15 years, she did an amazing job
February 22, 2025
Reply from Chatters Hair Salon - Westgate
We're so happy to hear you had a fantastic experience with Koda! It's wonderful to know she made you feel confident and comfortable with your new look. We truly appreciate your kind words and recommendation. We're thrilled you're happy with your bangs and look forward to seeing you again soon.
Reply from Chatters Hair Salon - Westgate
We're thrilled to hear you had a positive experience.
I would have appreciated if my hair…
I would have appreciated if my hair stylist had taken more time n done a better job with curling my hair, about 2-3 hours after my appointment my hair was basically straight again and Me n my valentine hadn’t even finished supper at that time yet. The hair wash was good tho & I was happy with my haircut, but $80 seems a bit expensive when a person isn’t exactly happy with the end result.
February 15, 2025
Reply from Chatters Hair Salon - Westgate
We understand your disappointment with the curling results. It's frustrating when your hairstyle doesn't hold up as expected, especially for a special occasion. We appreciate you acknowledging the positive aspects of your experience, like the hair wash and haircut. We value your feedback and will share it with our team to help us improve our services.
Steve gave me such lovely layers in my…
Steve gave me such lovely layers in my hair very professional and did what I asked for ♡
February 21, 2025
Reply from Chatters Hair Salon - Westgate
We're so glad to hear you had a positive experience! We strive to provide excellent service and are happy you were pleased with the results.
The best haircut I've had!!
The best haircut I've had!!! Super friendly staff
And got exactly what I asked for
February 15, 2025
Reply from Chatters Hair Salon - Westgate
Thank you for your wonderful review! We're thrilled to hear you loved your haircut and found our staff friendly. We strive to provide excellent service and are delighted that you had a positive experience with us. We look forward to seeing you again soon!
Happy Customer
Steve was amazing. Very knowledgeable with the products and hair. He took his time and made sure my hair was perfect. Never felt rushed at all like I have at other salons. I left very happy.
February 8, 2025
Reply from Chatters Hair Salon - Westgate
We're delighted to hear you had such a positive experience! It's wonderful to know you felt comfortable and confident with your stylist's expertise and attention to detail. We strive to create a welcoming environment where our clients feel valued and relaxed, and we're thrilled you felt that way. We look forward to welcoming you back again soon.
This location is great!
Frix does exactly what I ask, and isn't chatty. Don't get me wrong, I will be pleasant if a stylist likes to chat. But I prefer to just relax and enjoy the experience.
February 8, 2025
Reply from Chatters Hair Salon - Westgate
We appreciate you taking the time to share your positive experience. We understand that everyone has different preferences when it comes to salon interactions. We're glad you found a stylist who respects your desire for a quiet and relaxing experience.
Asked for a dark brown almost black and…
Asked for a dark brown almost black and it’s medium brown/red
January 30, 2025
Reply from Chatters Hair Salon - Westgate
We understand your disappointment that the color you received wasn't the shade you were expecting. We strive to provide accurate color representations, and we're sorry that this wasn't the case for you. We appreciate your feedback and will use it to improve our color descriptions and ensure a better experience for our customers.
Reply from Chatters Hair Salon - Westgate
We appreciate you taking the time to share your experience. We're glad you had a positive experience with the stylist and enjoyed the atmosphere.
Great expertise
Great expertise , they got me in on short notice. Great colour and cut thank you
February 1, 2025
Reply from Chatters Hair Salon - Westgate
We're so happy to hear you had a positive experience! We appreciate your kind words about our expertise and flexibility in getting you in on short notice. We strive to provide excellent service and are thrilled you were satisfied with your color and cut.
Steve was fantastic
Steve was fantastic. He listened to what I wanted and gave me a the cut and colour that I have been wanting for a long time. Highly recommend.
January 25, 2025
Reply from Chatters Hair Salon - Westgate
We're so happy to hear that you had a great experience! It's wonderful to know that you were able to achieve the look you've been wanting. We appreciate your kind words about Steve's skills and dedication to providing excellent service.
Reply from Chatters Hair Salon - Westgate
We're thrilled to hear you had such a positive experience! We appreciate your kind words about our service and the cut.
Loved it
Loved it. Went in later and it was nice and peaceful. Beautiful cut . will visit again
January 21, 2025
Reply from Chatters Hair Salon - Westgate
We're so happy to hear you had a positive experience! It's wonderful that you found the atmosphere relaxing and enjoyed your haircut. We appreciate your kind words and look forward to seeing you again soon.
Steve a hair dresser he was great and…
Steve a hair dresser he was great and accurate on what he did to my son’s hair style, we were looking the style long time ago with different salon but nobody can’t do only Steve from small curly hair to wavy and Steve did such a great job. All workers are friendly and did great a service. See you guys on next appointment.
January 4, 2025
Reply from Chatters Hair Salon - Westgate
We're thrilled to hear about your positive experience! It's wonderful to know that you found a stylist who could achieve the look you'd been searching for. We appreciate you highlighting the stylist's skill and precision in transforming your son's hair. We're also delighted that you found the entire team friendly and helpful, creating a welcoming atmosphere for your visit. We value your feedback and look forward to welcoming you back for your next appointment. Your satisfaction is our priority, and we're so glad we could help you achieve your hair goals.
Steve is always a joy to deal with!
December 30, 2024
Reply from Chatters Hair Salon - Westgate
We're thrilled to hear you had such a positive experience! It means a great deal to us that you found interacting with Steve to be enjoyable. We truly appreciate you taking the time to share your feedback, and we'll be sure to pass along your kind words. We strive to provide excellent customer service, and your review reinforces our commitment to that goal. We hope you'll continue to choose us for your needs in the future. Thank you again for your wonderful review.
We're so glad to hear that your interaction with our team member was so positive. Your feedback is invaluable to us as it helps us understand what we're doing well and where we can continue to improve. We appreciate you taking the time to share your experience, and we'll make sure to let Steve know how much you appreciated his assistance. We hope to see you again soon!
Love how it came out
Love how it came out. Stylist knew exactly what I wanted and made sure we were on the same page, perfectly executed. Will be going back.
December 28, 2024
Reply from Chatters Hair Salon - Westgate
We're so glad to hear you had a positive experience! It's wonderful that you felt heard and understood by your stylist. We appreciate your kind words and look forward to welcoming you back soon.
Erika is great with children and my…
Erika is great with children and my daughter looks forward to haircuts because of it. Very patient and kind.
December 31, 2024
Reply from Chatters Hair Salon - Westgate
We're so happy to hear that your daughter enjoys her haircuts with Erika! It's wonderful that she feels comfortable and well-cared for during her appointments. We appreciate your kind words about Erika's patience and kindness.
My experience
My stylist, Steve, was very kind, which made my experience very good. He did an amazing job on my hair. I am very picky and I was super happy when I left my appointment.
December 22, 2024
Reply from Chatters Hair Salon - Westgate
Thank you for your kind review! We are so happy to hear that you had a positive experience and were satisfied with your service. We are proud of our team's dedication to providing excellent service and creating a welcoming atmosphere for all our clients. We appreciate you recognizing Steve's expertise and commitment to helping you achieve your hair goals. We look forward to seeing you again soon!
Was great
Was great, hairdresser was so kind. Gave me so meany good tips on how I can have the best hair possible. Definitely will be back!
December 26, 2024
Reply from Chatters Hair Salon - Westgate
Thank you for your kind review! We are thrilled to hear that you were happy with your experience and found our stylist to be helpful and knowledgeable. We strive to provide our clients with the best possible service, and we are delighted that you were pleased with the advice and care you received. We appreciate you taking the time to share your feedback and look forward to seeing you again soon.
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