Chatters Hair Salon - Westgate Reviews 433

TrustScore 4.5 out of 5

4.7

11517 Westgate Drive, #114, T8V 7H1 Grande Prairie, AB, CA


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Rated 5 out of 5 stars

I always feel happy walking into Chatters Westgate. The staff and space are welcoming. Shout out to Hisham. He takes great control over my hair! I left with a Fall colour refresh!

Company replied

Rated 5 out of 5 stars

I love this location. I buy my products from this store and all the staff are super friendly and helpful. My stylist Hicham is amazing - He does great work and I enjoy his company. I have had a hard t... See more

Company replied

Rated 5 out of 5 stars

My stylist is very nice. She's friendly, and she gives a good cut. Reception is friendly and courteous. I find going upstairs for a cut ok now. But before I had knew replacement, it was a chal... See more

Company replied

Rated 5 out of 5 stars

Alicia did an amazing job on my hair! My hair was damaged from the last session, with a lot of breakage and hair fall, but she completely transformed it. Not only did I get the exact color I wanted, b... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 11517 Westgate Drive, #114, T8V 7H1, Grande Prairie, AB, Canada

  • +1 780-532-9224

4.7

Excellent

TrustScore 4.5 out of 5

433 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The staff at Westgate Chatters are…

The staff at Westgate Chatters are always kind, welcoming, and the services provided are fantastic!

December 24, 2024
Chatters Hair Salon - Westgate logo

Reply from Chatters Hair Salon - Westgate

Thank you for your kind words! We are so happy to hear that you had a positive experience with our team. We strive to provide excellent customer service and support, and we appreciate your feedback.

Rated 5 out of 5 stars

She was nice and she was excelent to…

She was nice and she was excelent to know what I want

December 22, 2024
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Reply from Chatters Hair Salon - Westgate

We appreciate your kind words and are glad you had a positive experience. We strive to provide excellent customer service and are happy to hear that you were satisfied with the assistance you received.

Rated 5 out of 5 stars

Loved their service

Loved their service. Loved my new hair style

December 14, 2024
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Reply from Chatters Hair Salon - Westgate

We're so happy to hear you loved the service and your new hairstyle. We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Loved every minute of being there!

Umm.. you guys are going to make me spend all my money there in the future. I loved my hair stylist, she was really nice and also friendly. Gave me good advice and offerered me your best products! I'm super happy with the results, she did a great job! And i am defenitely coming again soon plus telling everyone about the hair salon that i love and that they should go and check you guys out!! Thank you for your time, 100% worth the spend!!! ♡♡

December 14, 2024
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Reply from Chatters Hair Salon - Westgate

We are thrilled to hear you had such a positive experience! It's wonderful to know you were so happy with your stylist's expertise, friendliness, and the advice they provided. We're committed to offering exceptional service and are delighted you were pleased with the results. We appreciate your kind words and look forward to seeing you again soon!

Rated 5 out of 5 stars

Great experience today

Great experience today! Steve did a great job with my cut and style. Very happy with my service.

December 13, 2024
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Reply from Chatters Hair Salon - Westgate

Thank you for your kind words! We are so happy to hear that you had a positive experience and that you were pleased with your cut and style. We strive to provide a positive experience for all our clients, and we appreciate you recognizing the dedication of our team to providing excellent service.

Rated 5 out of 5 stars

The stylist made it great

The stylist made it great, steve is the best.

December 12, 2024
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Reply from Chatters Hair Salon - Westgate

Thank you for your kind review! We are delighted to hear that you had a positive experience with our stylist. We strive to provide excellent service and a welcoming atmosphere for all our customers.

Rated 5 out of 5 stars

I absolutely loved my hairdresser…

I absolutely loved my hairdresser today. She was extremely nice and listened perfectly to what I wanted with my hair. Erika is wonderful . I will absolutely be back to have my hair cut by her again!

December 11, 2024
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Reply from Chatters Hair Salon - Westgate

We're so happy to hear you had such a positive experience! It's wonderful to know that you were happy with your stylist and that you left feeling confident and beautiful. We strive to create a welcoming and friendly atmosphere for all our clients, and we're glad you felt that way. We look forward to seeing you again soon!

Rated 5 out of 5 stars
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Reply from Chatters Hair Salon - Westgate

We're thrilled to hear you had such a positive experience. We appreciate your kind words and are glad we could meet your expectations.

Rated 5 out of 5 stars

Thank you for a Great hair cut I was…

Thank you for a Great hair cut I was having a bad day and then I felt better after my haircut. Thank You

November 27, 2024
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Reply from Chatters Hair Salon - Westgate

We're so glad to hear that your haircut helped brighten your day. It means a lot to us that we could make a positive impact on your experience.

Rated 5 out of 5 stars

Excellent service

Excellent service! Great staff always cheery and helpful especially Abbey. Hicham's talent always has my hair looking incredible :) and the cuts are the best I have ever had!

December 4, 2024
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Reply from Chatters Hair Salon - Westgate

Thank you for your kind review! We are delighted to hear that you had a positive experience and enjoyed your appointment. We strive to provide a welcoming and enjoyable atmosphere for all our clients, and we're glad you felt that way!

Rated 5 out of 5 stars

Very accommodating

I was trying to get a bunch of last minute things done before a trip. Had to rebook my original appointment due to bad weather and other unexpected commitments, and showed up very late for the rebooked one. Staff was super nice about it and fit me in anyway. Great visit, would definitely recommend this location!

November 29, 2024
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Reply from Chatters Hair Salon - Westgate

We appreciate you taking the time to share your positive experience. We understand that travel preparations can be hectic, and we're glad our staff was able to accommodate your late arrival. We strive to provide a welcoming and flexible environment for all our customers.

Rated 5 out of 5 stars

Alicia is great!

Alicia did such a wonderful job! I love my new hair cut, and she was so lovely and welcoming.

November 29, 2024
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Reply from Chatters Hair Salon - Westgate

We're thrilled to hear you had such a positive experience! It's wonderful to know you enjoyed your haircut and felt welcomed by our stylist. We appreciate your kind words and hope to see you again soon.

Rated 5 out of 5 stars
Chatters Hair Salon - Westgate logo

Reply from Chatters Hair Salon - Westgate

Thank you for your kind words! We're thrilled to hear you had such a positive experience and were impressed with the stylist's expertise. We strive to provide our clients with the best possible service and are happy you were pleased with the results.

Rated 5 out of 5 stars

As always the best service.

As always the best service.. thank you

November 25, 2024
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Reply from Chatters Hair Salon - Westgate

We appreciate your kind words! We're thrilled to hear that you consistently enjoy our service. We strive to provide the best possible experience for our customers.

Rated 5 out of 5 stars

Erika is an amazing stylist I would…

Erika is an amazing stylist I would recommend her to anyone who wants an amazing haircut.

November 10, 2024
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Reply from Chatters Hair Salon - Westgate

Thank you for your kind words! We're thrilled to hear you had such a positive experience and were impressed with the stylist's expertise. We strive to provide our clients with the best possible service and are happy you were pleased with the results.

Rated 5 out of 5 stars

Everyone was friendly

Everyone was friendly. And a good cut.

November 2, 2024
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Reply from Chatters Hair Salon - Westgate

We're so glad to hear you had a positive experience with us. We appreciate your kind words about our team and the quality of the cut.

Rated 5 out of 5 stars

I found the stylist friendly

I found the stylist friendly, professional and was able listen and competently do what we asked. It was a positive experience.

November 3, 2024
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Reply from Chatters Hair Salon - Westgate

We're so happy to hear you had a positive experience! We strive to provide excellent service and appreciate your kind words about the stylist's friendliness, professionalism, and ability to listen to your needs.

Rated 5 out of 5 stars

Samantha was very professional listened…

Samantha was very professional listened and offer great suggestions.

November 2, 2024
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Reply from Chatters Hair Salon - Westgate

Thank you for your kind words! We're so glad to hear you had a positive experience and appreciate you recognizing the stylist's professionalism, attentiveness, and helpful suggestions. We strive to provide personalized service for every client.

Rated 5 out of 5 stars

Needed a new do!

Was really frustrated with my hair, Sam did an awesome job and I'm very happy with the results.

October 29, 2024
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Reply from Chatters Hair Salon - Westgate

We're so happy to hear that you're happy with your hair! We understand how frustrating it can be when you're not satisfied with your hair, and we're thrilled you had a positive experience. We appreciate your kind words about and are glad you're happy with the results.

Rated 4 out of 5 stars

Excellent staffs and service

The staffs (abby, steve, jen, brix) are excellent and helpful! Service was superb! Thank you so much!

October 26, 2024
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Reply from Chatters Hair Salon - Westgate

Thank you for your kind words! We are so happy to hear that you had a positive experience with our team. We strive to provide excellent service and create a welcoming environment for all our customers. We appreciate your feedback and hope to see you again soon!

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