Chatters Hair Salon - Windermere Reviews 748

TrustScore 4.5 out of 5

4.7

5154 Windermere Boulevard, #5, T6W 0L9 Edmonton, AB, CA


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Rated 5 out of 5 stars

Chatters Hair Salon - Windermere is a very welcoming & cheery Salon and all the staff are very knowledgeable and friendly. And my stylist is very conscientious and does excellent work.

Company replied

Rated 5 out of 5 stars

Great cut and great advice for styling. Extremely experienced and friendly stylist with so much knowledge.

Company replied

Rated 5 out of 5 stars

Miranda always provides amazing service! Ever since I started seeing Miranda for my cut/colour services, I’ve felt 1,000x better about my hair. I greatly appreciate the time she takes at the beginning... See more

Company replied

Rated 5 out of 5 stars

I am incredibly grateful to all of the beautiful ladies who served me today. It's my bridal shower today and these amazing women went above and beyond, even on a very busy day, to give me a phenomen... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 5154 Windermere Boulevard, #5, T6W 0L9, Edmonton, AB, Canada

  • +1 780-439-7078

4.7

Excellent

TrustScore 4.5 out of 5

748 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great experience Richard is excellent…

Great experience Richard is excellent in his profession !

September 16, 2025
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Reply from Chatters Hair Salon - Windermere

We're happy to hear that you had a great experience. We appreciate you acknowledging the excellent service you received. Thank you!

Rated 5 out of 5 stars

Brianna always does a great job of my…

Brianna always does a great job of my hair! She is friendly and professional!

September 15, 2025
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Reply from Chatters Hair Salon - Windermere

We're so happy to hear that you consistently have a great experience! We appreciate you letting us know that your stylist is friendly and professional.

Rated 1 out of 5 stars

It would have been nice to know that…

It would have been nice to know that unlike most salons, the preferred stylist is not noted - you need to keep reminding them. Booked in with a stylist who did a horrible job on my bangs trim and since I don't like confrontation I let her cut them again. I stopped her before she could do more damage on my bangs. From poking me with the scissors, not listening to how I wanted them cut and then cutting them shorter and shorter to try to match the spot she cut to short.
To top it off, the front desk decided to loudly talk about "how it isn't that bad" as I was walking away. If the customer thinks it's a shit job - don't disagree. Say sorry and try to make it right. gossip about it but be smart enough to do it when the customer leaves.

September 14, 2025
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Reply from Chatters Hair Salon - Windermere

We regret to hear about your experience. We apologize that your stylist didn't meet your expectations and for the front desk's comments. We'll address this internally to improve our communication and service. Thank you for your feedback.

Rated 5 out of 5 stars

Miranda is da best

September 11, 2025
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Reply from Chatters Hair Salon - Windermere

We are so happy to hear that you had such a wonderful experience! Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Richard is awesome

Richard is awesome! My hair feels super healthy again :)

September 9, 2025
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Reply from Chatters Hair Salon - Windermere

We're happy to hear that you had such a wonderful experience. It's great to know your hair feels healthy again! Thanks for your positive feedback.

Rated 5 out of 5 stars

Friendly, happy people.

Friendly, happy people and the expertise of Yana my stylist.

September 4, 2025
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Reply from Chatters Hair Salon - Windermere

We appreciate your feedback! We're so happy you enjoyed our friendly people and the expertise of your stylist.

Rated 5 out of 5 stars

Miranda is always awesome !

Miranda is always awesome ! She is an expert and never falls short of perfection every time !

September 4, 2025
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Reply from Chatters Hair Salon - Windermere

We're happy to hear that you had such a wonderful experience! We appreciate you taking the time to share your positive feedback; it means a lot to us.

Rated 2 out of 5 stars

My hair wasn’t cut the way I wanted

My hair wasn’t cut evenly and was also cut shorter than I wanted.

August 31, 2025
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Reply from Chatters Hair Salon - Windermere

We regret that your haircut was uneven and shorter than expected. We appreciate your feedback and will review our service.

Rated 5 out of 5 stars

Domingo M is awesome


Domingo M is awesome. He cuts all my 3 boys hair. one of my boys is autistic . He is so patience and shows my son which tools he is using.
He cuts my husband hair too .
10 out of 10 thank. you so much

August 31, 2025
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Reply from Chatters Hair Salon - Windermere

We're so happy to hear that your family has such a positive experience! It's wonderful to know that our team member's patience and care are appreciated. Thank you so much for your kind words and high rating!

Rated 5 out of 5 stars

Yana is so amazing

Yana is so amazing! The kids are always thrilled with their hair afterwards and she takes such great care and attention to make sure it all looks perfect and cut correctly! Best stylist 🤩🤩🤩

August 29, 2025
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Reply from Chatters Hair Salon - Windermere

We're happy to hear that the kids are always thrilled with their haircuts! We appreciate you acknowledging the care and attention to detail provided. Thank you for your positive feedback!

Rated 5 out of 5 stars

Always Accommodating

Shyla! Always so friendly and willing to please. I wasn't feeling my best and she moved her station to the ground floor so I didn't have to navigate the stairs. And as always my cut was great!

August 28, 2025
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Reply from Chatters Hair Salon - Windermere

We're happy to hear that you enjoyed your experience! It's wonderful to know that we were able to accommodate you and that you were pleased with your haircut. Thank you for your positive feedback!

Rated 5 out of 5 stars

Domingo did a great job

Domingo did a great job. He was efficient, pleasant, and I'm happy with the result.

August 19, 2025
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Reply from Chatters Hair Salon - Windermere

We appreciate you sharing your positive experience! We're happy to hear that you were pleased with the efficient and pleasant service and the result.

Rated 5 out of 5 stars

Renée was fantastic as always

Renée was fantastic as always, love my hair!!!!

August 15, 2025
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Reply from Chatters Hair Salon - Windermere

We're so happy to hear that you love your hair and that you had a fantastic experience. Thank you for your positive feedback!

Rated 5 out of 5 stars

Lexie is the best!

I love Lexie she always does such a good job and so fun to talk to. Can't wait to see her in another 3-4 months!

August 25, 2025
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Reply from Chatters Hair Salon - Windermere

We're happy to hear that you enjoyed your time and appreciate the wonderful service. We look forward to seeing you again in a few months!

Rated 5 out of 5 stars

RABE

Excellent review for Yana

August 23, 2025
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Reply from Chatters Hair Salon - Windermere

We are happy to hear that you had such a wonderful experience. Thank you for your positive feedback!

Rated 5 out of 5 stars

Attentive friendly staff.

Attentive friendly staff.

August 23, 2025
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Reply from Chatters Hair Salon - Windermere

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!

Rated 5 out of 5 stars

Haircut for 5 year old daughter

My daughter badly wanted bangs. Yana was wonderful with her and did a great job.

August 23, 2025
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Reply from Chatters Hair Salon - Windermere

We're happy to hear that your daughter loves her bangs! We appreciate you sharing your positive experience with us; it means a lot to our team.

Rated 1 out of 5 stars

Overcharged haircut

Got charged for a 45 mins haircut on top of my perm but it was more like a trim that took 5-10 min. If I knew i was being charged for a haircit, I would of request to cut my bangs and texturize my hair.

August 21, 2025
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Reply from Chatters Hair Salon - Windermere

Please feel free to contact us at customerservice@chatters.ca if you would like to discuss this further.

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