Chatters Hair Salon - Windermere Reviews 748

TrustScore 4.5 out of 5

4.7

5154 Windermere Boulevard, #5, T6W 0L9 Edmonton, AB, CA


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Rated 5 out of 5 stars

Chatters Hair Salon - Windermere is a very welcoming & cheery Salon and all the staff are very knowledgeable and friendly. And my stylist is very conscientious and does excellent work.

Company replied

Rated 5 out of 5 stars

Great cut and great advice for styling. Extremely experienced and friendly stylist with so much knowledge.

Company replied

Rated 5 out of 5 stars

Miranda always provides amazing service! Ever since I started seeing Miranda for my cut/colour services, I’ve felt 1,000x better about my hair. I greatly appreciate the time she takes at the beginning... See more

Company replied

Rated 5 out of 5 stars

I am incredibly grateful to all of the beautiful ladies who served me today. It's my bridal shower today and these amazing women went above and beyond, even on a very busy day, to give me a phenomen... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 5154 Windermere Boulevard, #5, T6W 0L9, Edmonton, AB, Canada

  • +1 780-439-7078

4.7

Excellent

TrustScore 4.5 out of 5

748 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Good services and welcoming environment

Never had a bad experience here - Love getting my hair done by Miranda

August 15, 2025
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Reply from Chatters Hair Salon - Windermere

We're happy to hear that you consistently have a great experience! We appreciate you taking the time to leave us this wonderful feedback.

Rated 5 out of 5 stars

Courtesy, kind staff

Staff always greet you at the door, asking if they can help.

August 21, 2025
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Reply from Chatters Hair Salon - Windermere

We appreciate that our staff greets you and offers assistance upon your arrival. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Very good haircut and style

Very good haircut and style. Will be easy to manage. Miranda took the time to listen to what I was looking for.

August 12, 2025
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Reply from Chatters Hair Salon - Windermere

We appreciate your feedback and are so glad you enjoyed your experience! It's great to hear that you are pleased with your haircut and style and that it will be easy to manage.

Rated 5 out of 5 stars

Love Lexie!

Lexie is incredible. I cannot recommend her enough. She did amazingly with the hair trial for my wedding. I cannot wait for the big day!
Thank you Lexie🤍

August 17, 2025
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Reply from Chatters Hair Salon - Windermere

We're so happy to hear that you find our stylist incredible! It's wonderful that you were pleased with your hair trial. We appreciate your recommendation and look forward to being a part of your big day!

Rated 5 out of 5 stars

EXCELLENT

Professional stylist

August 17, 2025
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Reply from Chatters Hair Salon - Windermere

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you love your hair!

Rated 1 out of 5 stars

The stylist cut my daughter's hair with clippers...

When we arrived for my daughters appointment, we were put with a stylist that was completely different than the one we asked to be booked with (her previous stylist). We wanted her darker roots blended with her lighter ends, however that was too complicated for this stylist and she had to get a more senior stylist to consult. We agreed on a specific "root smudge with low lights and gloss". I left my 13 year old in the chair to go run errands and returned to find out that the stylist had changed the colour to a gloss only and then proceeded to cut my daughter's hair with clippers...for real. Luckily, we have 2 master stylists in our family in BC who were horrified and we will be visiting them for a correction before school starts. Absolutely shocked at the awful service and complete lack of skill. My daughter wanted fresh hair for back to school, and it was a total disaster. I paid for the service, and we will never be back. Really sad this was our experience, the Windermere location is so poorly run and unprofessional. Lesson learned.

August 6, 2025
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Reply from Chatters Hair Salon - Windermere

We're very sorry to hear about the experience your daughter had at her appointment. Please feel free to contact us at customerservice@chatters.ca if you would like to discuss this further.

Rated 5 out of 5 stars

perm

I’ve been going to this place to get perms for around 2-3 years. I have never had a bad experience with any of the stylists there. Richard is great at what he does and if you’re looking for a stylist to cut or perm your hair i highly recommend him.

August 14, 2025
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Reply from Chatters Hair Salon - Windermere

We're glad you enjoyed your experiences over the past few years. It's great to hear that you've consistently had positive outcomes with our stylists. Thank you for recommending our services!

Rated 5 out of 5 stars

Rich's was awesome

Rich's was awesome! I'm very happy and pleased with my cut.

August 7, 2025
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Reply from Chatters Hair Salon - Windermere

We're happy to hear that you had an awesome experience! We're so pleased that you are happy with your cut. Thanks for your positive feedback!

Rated 5 out of 5 stars

Hair appointment

I really like when Richard does the color on my hair today.. A very good hair stylist.

August 14, 2025
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Reply from Chatters Hair Salon - Windermere

We're so happy to hear that you enjoyed the hair color service you received! It's great to know the stylist provided you with a wonderful experience. Thanks for your feedback!

Rated 5 out of 5 stars

Everyone is helpful and happy

Everyone is helpful and happy. Yana is a great hairdresser

August 7, 2025
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Reply from Chatters Hair Salon - Windermere

We're happy to hear that everyone was helpful and happy during your visit! We appreciate your positive feedback about the hairdresser.

Rated 5 out of 5 stars

Hooray for Richard!

Richard always knows exactly what I want! Whether it's the color or the way I want my hair to frame my face, he listens and creates exactly what I describe. So happy to have found him :)

July 31, 2025
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Reply from Chatters Hair Salon - Windermere

We're so happy to hear that you've found someone who understands your vision! It's wonderful knowing that you feel heard and that you are happy with the results. We appreciate you sharing your experience.

Rated 5 out of 5 stars

The stylist and service were very nice…

The stylist and service were very nice and knowledgeable.. The facilities are clean, and convenient.

August 6, 2025
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Reply from Chatters Hair Salon - Windermere

We're so happy to hear that you found the stylist knowledgeable and the service very nice! We appreciate your positive feedback regarding our clean and convenient facilities.

Rated 5 out of 5 stars

I needed a new cut for my thin

I needed a new cut for my thin, fine hair & Lexie did just that!! She also had some helpful ideas going forward (for styling). The entire experience was great & I will return.

August 5, 2025
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Reply from Chatters Hair Salon - Windermere

We're happy to hear that you received a great haircut for your hair type and helpful styling ideas. We appreciate your feedback and look forward to your return!

Rated 5 out of 5 stars

Wonderful Service with Lexi

Lexi was wonderful! She was very personable with my son and I while he got his haircut. She also made sure he was happy with his haircut before we left. We would definitely come for a haircut with her again!

August 3, 2025
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Reply from Chatters Hair Salon - Windermere

We're so happy to hear about the positive experience you and your son had! It's wonderful knowing that you appreciated the attentiveness and that he was happy with his haircut. We appreciate your feedback and look forward to seeing you both again!

Rated 5 out of 5 stars

The best hair stylist and salon!!!

I’ve been to Renée and chatter twice now and both times I’m left so highly impressed! Not only is everyone so nice but they all go above and beyond. I’ve been having a rough week and this is exactly what I needed! I left Renée’s chair feeling confident and beautiful!! She always make me feel so good and comfortable every visit! I’m happy to say I have found my go to stylist!! Thank you Renée and Chatters!! 🥰❤️

July 31, 2025
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Reply from Chatters Hair Salon - Windermere

We're so happy to hear that your visits have been wonderful! It's great to know we could provide a positive experience during a difficult time. We appreciate your kind words and are delighted you feel confident and beautiful after your appointments. Thank you for your feedback!

Rated 5 out of 5 stars

Great cut

Great cut, lovely gal

July 31, 2025
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Reply from Chatters Hair Salon - Windermere

We're so glad you enjoyed your visit! Thank you for the kind words.

Rated 5 out of 5 stars

Love Lexie

Love Lexie, shes the best!!

July 28, 2025
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Reply from Chatters Hair Salon - Windermere

We're so happy to hear that you had such a wonderful experience! Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

I really liked the style my stylist

I really liked the style my stylist, Yana cut my hair as! It works well with my curl pattern and feels great! She’s good at what she does !

July 24, 2025
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Reply from Chatters Hair Salon - Windermere

We're so happy to hear that you liked the style and that it works well with your curl pattern! We appreciate your positive feedback and are glad you had a great experience.

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