This was my first time meeting with a hair stylist as I typically went to a barber. In my consultation with Erik, I learned a lot of incredibly helpful information about my hair type, hair care, and h... See more
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What people talk about most
Based on these reviews
I cannot recommend Franc Gole enough!!! Not only is he unbelievably talented, but he also brings such an increadible energry and creativity to every appointment. And beyond his talent, he is genuinely... See more
Company replied
I’ve been going to Giulianna forever and she is the absolute BEST. Not only is she amazing with blondes, but she understands textured and curly hair like no one else. I have super curly hair and most... See more
For the past 3-4 years I have been fortunate to have Natalia cut, style and colour my hair. Natalia knows her stuff. Very knowledgeable about the various hair products too. I have seen Natalia coach... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
271 Burnt Park Drive, T4S 0K7, Red Deer County, Canada
- 18778209365
- customerservice@chatters.ca
- chatters.ca
4.7
Excellent
67K reviews
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always great service and a good haircut!
October 15, 2025
Reply from Chatters Hair Salon
We appreciate your positive feedback! We're so glad you consistently enjoy our great service and good haircuts. Thank you!
Reply from Chatters Hair Salon
We appreciate you sharing that our service was on time and great; we are so happy you enjoyed it.
Valerie is the Best!!!
Your master stylist Valerie has been cutting my hair for many years. Her skills and service are excellent, and this visit was no exception! Please see previous reviews for details.
October 10, 2025
Reply from Chatters Hair Salon
We're happy to hear that you consistently have excellent experiences. We appreciate you taking the time to share your positive feedback regarding the skills and service you receive. Thank you!
Personal and professional service
Personal and professional service, appointment was on time, no waiting
October 15, 2025
Reply from Chatters Hair Salon
We're happy you received personal and professional service, and that your appointment was on time with no waiting. Thank you for your feedback!
Reply from Chatters Hair Salon
We're happy to hear that you had such a positive experience. We appreciate you taking the time to leave us this great feedback!
Chris was again very knowledgeable
Chris was again very knowledgeable, kind and professional. Highly recommend
October 15, 2025
Reply from Chatters Hair Salon
We're happy to hear that you found our team member to be knowledgeable, kind, and professional. Thank you for your recommendation and positive feedback!
Friendly and great job
October 15, 2025
Reply from Chatters Hair Salon
We're glad you had a great experience. Thank you for your positive feedback; we appreciate it.
Welcoming
I enjoy the efficient and welcoming reception on arrival. My appointment is a positive experience from start to finish. Thank you
October 15, 2025
Reply from Chatters Hair Salon
We're glad you enjoyed your experience. It's wonderful to hear that you found the reception efficient and welcoming. Thank you for your feedback.
it was great
October 15, 2025
Reply from Chatters Hair Salon
Thank you for the positive review, we are happy you found your experience at Chatters Sudbury great!
Amazing wash and blow out by Sylvia
Amazing wash and blow out by Sylvia! She’s always such a pleasure to see and does such an amazing job on hair.
October 15, 2025
Reply from Chatters Hair Salon
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
The staff and the service.
October 8, 2025
Reply from Chatters Hair Salon
We appreciate your feedback on our staff and the service provided to you. Thank you for taking the time to share.
Worst haircut trim
I came in for a haircut to cut off my dead ends. She didn’t wash my hair just dry cut it. I asked for her to take off the dead ends as it was getting tangled. She cut maybe 3 mm off all the time saying “gourgous “ “gourg” repeatedly. When I went to pay it was $70 for the worst trim I’ve ever had. I am so unimpressed as I had to go to another salon and pay for another haircut to get the dead ends cut off. Extremely disappointed.
Stacy
September 25, 2025
Reply from Chatters Hair Salon
We appreciate you taking the time to share your experience. We're sorry to hear that the haircut did not meet your expectations, and that you had to seek another salon to address the dead ends. Someone from our leadership team will reach out in the coming days to discuss further solutions for you.
Great experience with Sarab!
Sarab was very helpful, professional and is great at her work!
August 22, 2025
Reply from Chatters Hair Salon
We are happy to hear that you had such a positive experience. We appreciate you taking the time to leave us this great feedback!
Reply from Chatters Hair Salon
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Thank you 😊
Awesome service
Jordy is an awesome at his talent and love joking with him with a great sense of humour. Neomie very polite & definitely knowledgeable with products and recommendations. Awesome staff.
October 14, 2025
Reply from Chatters Hair Salon
We're happy to hear that you enjoyed your experience! It's great to know that you appreciated the talent and humor, as well as the politeness, knowledge, and recommendations. We appreciate your highlighting the awesome staff. Thank you!
Reply from Chatters Hair Salon
We're glad you loved the haircut and that your experience with Mary was amazing. We appreciate you taking the time to share your kind words with us.
Reply from Chatters Hair Salon
We are so happy to hear you had a positve experience. We hope to see you again!
Thank you for your review.
Please correct my last name
Please correct my last name
It is spelt Kesek.
Thank you
Angie Kesek
September 24, 2025
Reply from Chatters Hair Salon
We appreciate you bringing this to our attention. We will ensure that your last name is corrected to Kesek in our records. Thank you.
Piercing error/earing deffect
My daughter's ear was pierced on an angle with the backing at the side of the ear rather than the back. This resulted in two piercing attempts on one ear before a good position was set. We were told it was a manufacturing defect with an earring, but not at the time of sale. We kept calm for my daughter not to panic, as she was already nervous about getting this done! There was a discount applied, but it left a sub-par experience for our family.
October 10, 2025
Reply from Chatters Hair Salon
We regret your daughter's piercing experience was not ideal. We're sorry about the manufacturing defect issue and the stress it caused your family. We appreciate your patience and have noted your feedback for improvement.
Very happy with experience
The stylist was very friendly and welcoming. I liked the vibe of the salon as well. I would go back to the same stylist again.
October 11, 2025
Reply from Chatters Hair Salon
We're happy to hear that you enjoyed your visit! It's great to know that the stylist was friendly and that you liked the salon's atmosphere. We appreciate your feedback and look forward to seeing you again.
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