cheap-taxis.com Reviews 473

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the friendly and accommodating staff, and appreciate the competitive pricing. Many people noted the ease of the booking process and the punctuality of drivers, often describing the service as akin to a chauffeur experience. However, some customers also mentioned issues with the booking process, reporting instances where their booking wasn't recognized or a driver didn't show up. A few other people also felt that the location information was ambiguous, and there were occasional concerns about vehicle conditions, such as a car smelling unpleasant or having mechanical issues.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the drivers for being friendly,... See more

Price

Users describe positive interactions with price, consistently finding it competitive and reasonable. Many... See more

Location

Consumers find location to be ambiguous. While some customers report smooth experiences, such as being picked... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process. While some customers experienced quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really reliable and comfortable drive. Extremely cheap considering the distance travelled from airport to hotel. Our driver (Alex) was extremely friendly and easy to find when we arrived at airport. O... See more

Company replied

Rated 5 out of 5 stars

Chambery to Meribel family transfer Good communications, good price, great, friendly driver - Andrejs, from Latvia, who enabled us to stock up at a down the valley supermarket to keep our self cate... See more

Company replied

Rated 5 out of 5 stars

Great service, great communication and Paul was very accommodating in contact with details when I had to change the booking in Mallorca, at times of the day I haven't seen anywhere else (does he ever... See more

Company replied

Rated 5 out of 5 stars

I have been using cheap-taxis for the last ten years, mainly for transfers between Palma Airport and Puerto Pollensa and have always received excellent service that is more akin to a chauffeur service... See more

Company replied


Company details

  1. Taxi Service
  2. Minibus Taxi Service

Written by the company

Choose cheap taxis.com for your taxi service from Bergamo, Verona, Palma, Ski from Geneva, Chambery and Innsbruck, Cheap-taxis.com transfers you can trust


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

473 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good company.

Very professional service,arrival and departure time were spot on drivers were very pleasant and helpful, vehicles were comfortable and clean will definitely use this service again.

July 26, 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thanks so much for the 5 star review so glad you will be using us again :)

Rated 5 out of 5 stars

Excellent service

Both transfers from and to Girona airport were excellent. Spot on time and with pleasant drivers.
Will use service again. Overall an excellent service including communication with taxi office.

July 10, 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thanks Nigel for the great review. Yes we are always available for any queries clients may have .
Thanks for the 5 stars

Rated 5 out of 5 stars

Excellent service

Excellent service. First time booking with this company for airport transfer from Girona. I was slightly wary paying in full for first leg of return journey but there were no issues. Driver was waiting with sign in arrivals, was courteous and minivan spotless and air conditioned. Booster seats were provided for children as per booking. Return journey was confirmed 48hrs before and driver was waiting early for pick up. Would definitely book again through this company as significantly cheaper than other quotes and faultless service.

August 4, 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Hi Jane, thanks for the great review of our Girona transfer services. Looking forward to seeing you again.

Rated 5 out of 5 stars

Airport transfer

We got a taxi from Valencia to Calpe and back.
Excellent service and prompt reply on any queries.
Definitely recommend for airport transfers

July 20, 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thanks for the recommendation Stuart and the 5 stars

Rated 5 out of 5 stars

We booked Cheap taxi from Palma

We booked Cheap taxi from Palma Airport. Got all the instructions quickly. Paid up front for the return. Very polite drivers. Clean and tidy cars. I did not need the Child seats but noticed them in the cars.
All in all a brilliant company. Highly recommended.

July 13, 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thaks so much Richard for the recommendation. Looking forward to seeing you again

Rated 5 out of 5 stars

First time customer - best taxi company we have used!

This was our first time using this taxi company so we were a little apprehensive. However from initial booking to collection they were outstanding. I made an error on my booking and Paul picked it up straightaway and corrected it. I received etickets with all the information I could need very promptly. Our flight was delayed on arrival however our driver was waiting for us when we finally got there. On returning I forgot to email 48hours before to confirm transfer. I emailed that morning and received prompt reply confirming my transfer. Our driver arrived 15 minutes early and got us to the airport in plenty of time. All this for a considerably cheaper price that who we have used previously. Could not fault Cheap-taxis.com and would highly recommend. Thank you so much for a fantastic service!

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service. Would recommend

Excellent service. Punctual, clean and a great price! Good communication with office and local firm.
Our flight was on time but it took so long to get through customs. We were worried the driver might leave or be fed up. All was well. I was slightly nervous about paying thw full cost of the inward and outward journey on arrival at the hotel. But there was no need to be concerned. Also I needed to change the time of outward journey. My email was answered promptly. All good! Would use again!

July 8, 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Many thanks for the kind review of our services - as clients can see we respond quickly to any alterations when notified. Glad to see you will use us again and many thanks for the 5 stars

Rated 1 out of 5 stars

ALICANTE - DO NOT USE

If you are travelling to Alicante avoid using this company. They outsourced the job to a company called 'Ali Concept Bus' who have the rudest transport manager on earth named Rafa. On arriving, the company were about 30 minutes late. We had an additional person come who didn't know was coming but shouldn't make any difference as there were 4 seats for 4 of us. When Rafa found this out he demanded we pay an additional $15 euros for insurance purposes. SCAM! Safe to say i won't be using this company again. AVOID AT ALL COSTS!

June 28, 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Hi James - ok everyone this client clearly has broken the "GOLDEN RULE" he booked a transfer for 3 passengers and all confirmed - any alterations to any booking, dates, times, passengers numbers must be notified to us prior to the service. This clearly did not happen. As far as the Spanish police are concerned the booking is a legal document and any alterations to this should be noted. People sometimes forget this in foreign countries!
All cars are tracked and we can clearly see the car arrived at the airport 23.37 after the flight landing 23.07 - the 30min interval is taking the client to off load from the aircraft, clear customs and collect any baggage - so from the aircraft landing 23.07 these clients were in the vehicle 23.43 - how you can claim the driver was 30min late is unbelievable from disembarking from the aircraft to sitting in the vehicle within 40mins is actually very good!
As far as SCAM is concerned we take offence to this label as we are a honest reliable company with good hardworking people.

Rated 5 out of 5 stars

Excellent service

Excellent service. Driver was waiting for us at the airport with clearly labeled card. Pick up on return spot on time. Friendly with fluent English. Return transfer from Venice Treviso to Cavallino Treporti. Highly recommend, cheaper then others too!

June 27, 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Many thanks for the 5 stars, and also the recommendation :)

Rated 5 out of 5 stars

Perfect service

Perfect service, great communication driver’s friendly and great time keeping a pleasant drive and all in all highly recommended by us
Thank you
Lorraine

June 18, 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thank you Lorraine, yes we get lots of client recommending us, glad you enjoyed our services, hope to see you again

Rated 5 out of 5 stars

First class service - will definitely use again

Will definitely use again - the booking experience was seamless, our driver, Roberto, was fantastic and the vehicle was spotless.
Fantastic service - Top quality driver and vehicle - took the stress out of transfers.
Amazing value for money !

June 16, 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Brilliant review Emma thanks so much and thanks for the 5 stars

Rated 5 out of 5 stars

Cheap-taxis provide a premium service.

Unlike many airport taxi transfers, our recent pick up and drop off through Cheap-Taxis were both exactly as arranged and no hanging around waiting. The vehicles are clean and modern and I can see why this company gets such good reviews.
Everything is booked through Paul in UK who is first class at responding to everything.
I would highly recommend this company.

June 9, 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thanks so much for the lovely review, yes any issue Paul is your man - so glad you enjoyed our services

Rated 5 out of 5 stars

100% recommend this company!!!!!!!

We had a lovely driver that was waiting for us when we came into Reus Airport. Our mini van was very, very clean and had great (very appreciated) air con. He couldn't have been more helpful or friendly! The journey was pleasant and he dropped us off at reception and told us he would meet us there for our return journey.
When collecting us to go back to the airport, he called to say that he was asked to go to the car park as it was very busy. He walked over to reception to meet us and to take our bags so we didn't have to. We carried our own bags but really appreciated that he was there to help.
Would definitely recommend and will be using Cheap-taxis.com again

May 31, 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thank you so much Danielle for the great review, so glad you enjoyed the service given and looking forward to seeing you again

Rated 5 out of 5 stars

Really good and far cheaper but with high standards.

Excellent. Both journeys from and to Fuerteventura Airport were perfect. Vehicles were super clean, more than adequate with both drivers very friendly and informative. Very smooth pick up and drop off. Cost of return fare more than half the cost of Get Transfer and suchlike. We have further holidays planned this year and will certainly use Cheap Taxis in future.

May 11, 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Hi Mal - great review thanks so much, we love happy customers, looking forward to seeing you again

Rated 5 out of 5 stars

Excellent Service as promised

Hi, Our transfer from Verona airport to Limone Sul Garda was perfect. On arrival, the driver was at the arrivals point with clearly labelled sign. Our driver was friendly, although not much English was helpful and a welcome sight at the end of a long trip with two small children. The Vehicle was very clean and had plenty of space for all our bags.
The return was equally excellent, arrived early ,very friendly and very efficient with drop off back to Verona on time.I would highly recommend to anyone who needs a hassle free transfer as promised. Hard to get a great service these days but this is one that stands out.Thank you.

May 30, 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Many, Many thanks for the perfect review, so glad you enjoyed the service

Rated 5 out of 5 stars

Overall outstanding friendly service…

Overall outstanding friendly service from start to finish. Communication absolutely brilliant from the moment you book to the minute you go home. Paul is very quick to respond to any queries and both our pick up and drop off were perfectly on time and pleasant and polite drivers. Will definitely be using again, 5* service all the way!

May 16, 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thanks for the 5 stars and looking forward to seeing you again

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, picked up from the airport with no delays, was a little worried on our return back, as are pick up was 4am in the morning, there was no need to worry as our driver was there spot on time. Highly recommended and will defiantly using again in the near future.

April 9, 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thanks so much for the recommendation and the 5 stars

Rated 5 out of 5 stars

First class service

First class service, very helpful, reliable and friendly. Would definitely use these again and highly recommend.

April 19, 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Hi Kelly thanks so much for the review and the 5 stars, it does mean a loy to us :)

Rated 5 out of 5 stars

Very Friendly and Reliable

I found this taxi service online for a family trip to Portugal and you're never 100% sure when booking online but the company has been absolutely brilliant the entire time during the booking and the taxi ride. Our driver was very friendly and helpful. Would definitely recommend as they provided a service which was trustworthy, reliable and friendly.

May 23, 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thank you Olly, lovely Read - yes clients are 100% safe with us

Rated 5 out of 5 stars

This is the 2nd time we've used…

This is the 2nd time we've used Cheap-taxis and both times the service has been excellent, competitive, friendly, punctual, helpful. My wife is disabled and they couldn't have done enough for us. No hesitation in recommending them.

May 21, 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thanksa Barry for the feedback and the recommendation - looking forward to seeing you again

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look