Cheapflights Reviews 

67
TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

However I would advise that you don't actually book with any of the providers/options given as there are usually hidden costs and it can be difficult to get a full refund (Even when it was the provide... See more

Rated 2 out of 5 stars

I will never book with you people again. We found out AFTER we had made the bookings that all the costs were automatically converted into US dollars, therefore costing us much more than we could affo... See more

Company replied

Rated 2 out of 5 stars

Saw that the cheapest flight to Wellington fromTauranga around the time we wanted to fly was $69. Filled in all the details and attempted to book using my VISA card. It was refused, as despite being i... See more

Company replied

Rated 5 out of 5 stars

Our booking was made and we received regular updates that keeped us fully informed. On departure we had no hassle, as everything went just like clockwork. We enjoyed the whole experience. Well done Ch... See more

Company details

  1. Travel & Vacation

Written by the company

Currently Cheapflights is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.Cheapflights.co.nz/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at Cheapflights is to help people experience the world by creating their favourite travel tools. With every query, Cheapflights searches other sites to show travellers the information they need to find the right flights, hotels, rental cars and vacation packages.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

67 reviews

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2.7

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(67)

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Rated 1 out of 5 stars

You have not repliks my mail and i have…

You have not replied my mail and i have still no understanding for my ticket changes from $189 - $250 at the booking i made.

April 29, 2019
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello Camilla,

Thanks for leaving us a review and for using Cheapflights.

Cheapflights is not a travel agent and we do not sell tickets directly; we are a travel comparison website dedicated to providing you with competitive online prices available from airlines, online travel agents and hotels.

Upon selecting a travel option to reserve you leave our website and we no longer have insight into the reservation or service details.

The fares displayed are offered by the individual providers listed, based on availability, subject to change frequently and not guaranteed until ticketed and confirmed.

For further assistance you will need to contact the provider whom you completed the reservation through. Please check your email confirmation or credit card details for provider information and contact their service center directly.

More questions about Cheapflights? >> https://www.Cheapflights.co.nz/contact-us/

Best,

Robert
Team Cf

Rated 2 out of 5 stars

I will never book with you people…

I will never book with you people again. We found out AFTER we had made the bookings that all the costs were automatically converted into US dollars, therefore costing us much more than we could afford, and when we tried to cancel the bookings we had to ring overseas numbers with absolutely no response, and were ignored, emailed saying nothing we could do would work, and not to try any more.
I am amazed at Air NZ even having CheapOAir on their books. I have been since told that this airline causes trouble for customers at least once a week. Shame on you.

April 20, 2019
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello Barbi,

Thanks for leaving us a review.

Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.

It seems that you had a bad experience with one of our partners.

Cheapflights does not have insight into your booking details. You'll need to keep working with the company servicing your booking for further assistance.

Keep in mind, that while the search results will be displayed in your chosen currency, Cheapflights does not set the final payment currency, and you should always double check this currency, reservation details and policies prior to booking once redirected to the selected provider's website.

If you have further concerns/questions, feel free to reach out to our support team at:

https://www.Cheapflights.co.nz/support

Best,

Robert
Team Cf

Rated 4 out of 5 stars

I was very happy that we got such a god…

I was very happy that we got such a god price which was $800 cheaper than booking through the airline directly.
My concern was that after querying available flights, When I went back to book 5 hours later the options were not displayed. About 30 minutes later a different and better option appeared which I took.
We are very happy.

April 19, 2019
Unprompted review
Rated 1 out of 5 stars

How should I rate before I started?

March 22, 2019
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello Werner,

Thanks for leaving us a review and for using Cheapflights.

Please start to use our travel search tool and let us know your thoughts at https://www.Cheapflights.co.nz/support

I hope you will find great deals!

Best,

Robert
Team Cf

Rated 1 out of 5 stars

Most flights prices were bogus

Most flights prices were bogus. Go to pay and prices skyrocketed.

February 14, 2019
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello,

Thanks for leaving us a review.

At Cheapflights, we make every attempt to get accurate prices as a free travel search tool, however you may find on occasion that certain prices may no longer available when redirected to the selected booking provider, as they can change frequently.

In that case, you can choose an alternate provider, or you continue to book at the updated fare offered when redirected to that booking provider selected.

More questions about Cheapflights? >> https://www.Cheapflights.co.nz/contact-us/

Best,

William
Team Cf

Rated 2 out of 5 stars

Not so cheap

Saw that the cheapest flight to Wellington fromTauranga around the time we wanted to fly was $69. Filled in all the details and attempted to book using my VISA card. It was refused, as despite being in my name, the previous booking was done on husband's VISA card. Quickly located that and continued with the booking. Finished and behold! The flight was now $107. Needless to say we cancelled.

January 25, 2019
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello J. Akers,

Thanks for leaving us a review.

Cheapflights is a free search tool. We do not set or control the prices.

Keep in mind that flight fares tend to fluctuate.

More questions about Cheapflights? >> https://www.Cheapflights.co.nz/contact-us/

Best,

William
Team Cf

Rated 4 out of 5 stars

A good site but used to be more user…

A good site but used to be more user friendly before recent changes made, ie. u could tick box non stop etc. However a great tool to use for checking on all flight companies.

November 28, 2018
Unprompted review

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