However I would advise that you don't actually book with any of the providers/options given as there are usually hidden costs and it can be difficult to get a full refund (Even when it was the provide... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I will never book with you people again. We found out AFTER we had made the bookings that all the costs were automatically converted into US dollars, therefore costing us much more than we could affo... See more
Company replied
Saw that the cheapest flight to Wellington fromTauranga around the time we wanted to fly was $69. Filled in all the details and attempted to book using my VISA card. It was refused, as despite being i... See more
Company replied
Our booking was made and we received regular updates that keeped us fully informed. On departure we had no hassle, as everything went just like clockwork. We enjoyed the whole experience. Well done Ch... See more
Company details
Written by the company
Currently Cheapflights is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.Cheapflights.co.nz/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at Cheapflights is to help people experience the world by creating their favourite travel tools. With every query, Cheapflights searches other sites to show travellers the information they need to find the right flights, hotels, rental cars and vacation packages.
Contact info
United States
- cheapflights.co.nz
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Site gives you a deal then you go to…
Site gives you a deal then you go to deal and its twice the price.

Reply from Cheapflights
We needed to travel to our uncles…
We needed to travel to our uncles funeral. The booking was Easy to follow and fast to setup. Just what I needed a no hassle booking in our need of sorrow. Thank yous.
I am only after full service flights…
I am only after full service flights but have to wade through all the budget flights not knowing that is what they are! A better selection criteria is required. Also multiple currency.
Easy to follow
Cheap but worthless. Not recommended
Cheap fare but unable to complete booking. You get what you pay for!

Reply from Cheapflights
I thought the price advertised was real…
I thought the price advertised was real price to pay didn’t realized we have to pay seats as well and you cant refuse to decline payment for seats as it won’t process for ticket itself, you will end up paying more what a trick!

Reply from Cheapflights
I was charged twice and I cannot find…
I was charged twice and I cannot find my itinerary. It wasn’t emailed to me?

Reply from Cheapflights
I have used cheap flights in the past n…
I have used cheap flights in the past n have never had a problem but this time I was truly disappointed. I booked the flights in NZ dollars on purpose so I would get a receipt in the same currency but when I received the invoice it was in US $. At the time I questioned this but did not get a satisfactory answer. The e.ticket took over a week to come through even though the money went out of our bank very quickly. This was a concern as we did not know if we were even going to get our tickets.We have just got into Hong Kong to find that our flight was cancelled to Manila. We are now on a later flight which does not suit us as we are attending a conference n will be missing the first day of it.. No one from the airline or cheap flights bothered to advisor us of the change. I have gone back through my emails n I definitely had not been advised.
I am truly disappointed n after this trip will probably never use cheap flights again or fly with Cathay Pacific.
I have had no apology or compensation from both cheap flights or Cathay Pacific.

Reply from Cheapflights
All good with the flight to Queenstown…
All good with the flight to Queenstown and very cheap
I had a very positive experience.
Nothing cheaper than I had already…
Nothing cheaper than I had already found on the airline's own sites
Excellent
I haven't booked yet, however easy to use and I will be booking at some point soon.
Very easy method to plan trip
Nothing available for the dates I…
Nothing available for the dates I wanted.

Reply from Cheapflights
Easy to use and navigate through.
Tired to change return flight customer…
Tired to change return flight customer service difficult to understand, the secure payment system was down was supposed to be transferred to another person and was returned to beginning so after 28 minutes gave up and was forced to buy a new ticket.
Was very disappointment in the service

Reply from Cheapflights
Does not appear to have shorter term…
Does not appear to have shorter term specials, such as December/January
So, easy and cheap to book with 'Cheaplights' !
So, easy to book my flight, as it always is with 'Cheapflights'. Would highly recommend for lowest price flights and ease of booking !
easy to booked
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







