CheapOair.ca Reviews 7,470

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 3,584 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and professional attitude, making the booking process smooth and easy. Many people highlight the exceptional customer service, noting that agents are knowledgeable and provide detailed explanations. The overall service is often described as excellent, with consumers appreciating the efficiency and user-friendly experience of the online booking system. However, some customers also noted issues with pricing, mentioning that the cost of flights sometimes increased during the booking process or that additional fees for services like seat selection were not clearly communicated. A few other people also felt that customer service could be unhelpful in certain situations, particularly when trying to make changes to existing bookings.

What people talk about most

Staff

Users describe positive interactions with staff. Many customers praise the professionalism, patience, and... See more

Booking process

Consumers find the booking process to be a positive experience. Many customers report that booking was easy,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising agents for being polite,... See more

Price

People report ambiguous experiences with price. Many customers found good or reasonable prices, with some... See more

Service

Reviewers highlight positive aspects of service. Many customers express satisfaction, praising the excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

All steps were completed successfully, however I was dealing with an agent from India. He was very patient with me and did his best to allow me to understand for which I am very appreciative. I am hea... See more

Company replied

Rated 4 out of 5 stars

Everything was going great until I had to pay and then it wouldn't take my payment info. I called support to find out why and he informed my that the price of the flight had gone up while I was trying... See more

Company replied

Rated 4 out of 5 stars

My original online booking gave me alternate dates however I didn’t notice till after I had booked. It cost me much more to book on the date I wanted.

Company replied

Rated 4 out of 5 stars

You gave easier access to your information. The booking process was much easier, and you offered a better deal. No lengthy wait for human assistance.

Company replied


Company details

  1. #5 of 5 best companies in Travel Aggregator
  2. #17 of 18 best companies in Travel Agency

Information provided by various external sources

Find cheap airline tickets with exclusive cheap airfare deals. Book cheap flights, discount plane tickets, cheap air tickets & more. Save hundreds by booking cheap tickets on CheapOair.ca!

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Fast

Fast, straight forward

May 11, 2026
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Reply from CheapOair.ca

Thank you for the feedback.

Rated 5 out of 5 stars

I am very happy to travel with you guys…

I am very happy to travel with you guys you have me as your clients in future

May 11, 2026
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Reply from CheapOair.ca

We're happy to hear that you enjoyed traveling with us and that you plan to continue being our client in the future. Thank you for your positive feedback!

Rated 5 out of 5 stars

Good job

Good job, it’s really helpful

May 11, 2026
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Reply from CheapOair.ca

We are happy to hear that you found it helpful. Thank you for sharing your positive experience with our services.

Rated 5 out of 5 stars

It is highly recomended to add a bit…

It is highly recomended to add a bit money to buy flexibility, I changed date and it was easy on line

May 10, 2026
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Reply from CheapOair.ca

We're happy to hear that adding flexibility was worth it and that changing your date online was easy. Thank you for your positive feedback; we appreciate it.

Rated 4 out of 5 stars

Great airline

May 10, 2026
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Reply from CheapOair.ca

We appreciate your feedback and are happy you had a good experience with our service.

Rated 5 out of 5 stars

Booking was easy.

May 10, 2026
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Reply from CheapOair.ca

We appreciate your feedback and are happy you had a good experience with our service.

Rated 2 out of 5 stars

It took too much time & I had a very…

It took too much time & I had a very hard time understanding the agent

May 10, 2026
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Reply from CheapOair.ca

We appreciate your feedback and time. We're sorry the process took too long, and the agent was difficult to understand.

Rated 4 out of 5 stars

The guy I was talking to was very…

The guy I was talking to was very patient and quite sweet and I’m excited to take my first flight with Porter Airlines coming up in August

May 10, 2026
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Reply from CheapOair.ca

We're happy to hear that you found our team member patient and kind. We're glad you're excited about your first flight with us in August! Thanks for your feedback.

Rated 5 out of 5 stars

So simple and fast

So simple and fast. Many flight options.

May 10, 2026
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Reply from CheapOair.ca

We're happy to hear that you found our service simple and fast with many flight options. Thank you for your positive feedback!

Rated 4 out of 5 stars

It is all in good care!


How much good the Booking Process is Scheduled is amazing.

May 9, 2026
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Reply from CheapOair.ca

We're so glad to hear that you found the booking process to be amazingly scheduled. Thank you for your positive feedback and for taking the time!

Rated 5 out of 5 stars

Found what was looking for

I found ticket for the good price and for the date I was looking. Thank you

May 9, 2026
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Reply from CheapOair.ca

We're happy you found a ticket at a good price and for the date you wanted. Thank you for letting us know about your experience!

Rated 5 out of 5 stars

Price match

Knew what he was doing plus offered Price Match

May 9, 2026
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Reply from CheapOair.ca

We're happy to hear that you had a positive experience and that we could offer a price match. Thank you for your feedback!

Rated 5 out of 5 stars

Very easy friendly service !

Very easy friendly service !

May 9, 2026
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Reply from CheapOair.ca

We appreciate your feedback and are so glad that our service was easy and friendly for you.

Rated 4 out of 5 stars

I got help during the process

I got help during the process, will tell you more after the experience

May 9, 2026
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Reply from CheapOair.ca

We appreciate you sharing your initial experience and are glad you received help. We look forward to hearing more about it later.

Rated 5 out of 5 stars

[PAYING FOR YOUR SEAT

I have been using your service over the years

May 8, 2026
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Reply from CheapOair.ca

We appreciate your continued use of our service over the years. It means a lot to us that you have stayed with us for so long.

Rated 4 out of 5 stars

Pretty good…..we got the aisle seats…

Pretty good…..we got the aisle seats that we paid for ….That is all we concerned about 👍

May 8, 2026
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Reply from CheapOair.ca

We're happy to hear that you found our service pretty good and that you were able to get the aisle seats you paid for. We appreciate your feedback.

Rated 5 out of 5 stars

Excellent 👌🏼

Excellent 👌🏼

May 8, 2026
CheapOair.ca logo

Reply from CheapOair.ca

We appreciate your feedback and are happy you had a good experience with our service.

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