CheapOair.co.uk Reviews 687

TrustScore 2.5 out of 5

2.6

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Rated 3 out of 5 stars

I had booked an Iberia/Qatar code share but a couple of weeks before departure, Iberia advised that the final segment would be delayed by two days. I cancelled and found a flight with Emirates through... See more

Rated 5 out of 5 stars

Booked online flight to China and from Japan in December 2019 on British Airways. Great value business class and very easy. Finally forced to cancel in March 2020 due to covid19. Easy online form to r... See more

Rated 1 out of 5 stars

Litterally fraudulent. Advertised one price. Charged another. Charged us 4x the price displayed because secretly behind the scenes without updating the payment page they claimed a "flash sale"... See more

Rated 1 out of 5 stars

Very disappointing really. Several e-mails, a couple of phone calls, the last one promising a further call in 2 or 3 days [but nothing heard in the last 10 days!] j Telephone numbers given on uk websi... See more

Company replied

Company details

  1. Travel Aggregator

Information provided by various external sources

Find cheap airline tickets with exclusive cheap airfare deals. Book cheap flights, discount plane tickets, cheap air tickets & more. Save hundreds by booking cheap tickets on CheapOair.co.uk!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

687 reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

Although you can get good prices on…

Although you can get good prices on this site, it can be problematic if you attempt to book on a Apple device as it as problems when adding Promo codes, and if like me you end up booking on your mobile be careful when making your booking because any mistakes incurs a cost even if requested during the supposedly 4 hour cooling off period.

October 15, 2018
Unprompted review
Rated 2 out of 5 stars

The system would not accept my date of birth!

The system would not accept my date of birth. This was extremely unhelpful at a stressful time when there were only 3 seats left & I had to book for myself and my husband. I had to enter 1955 instead of my true year of 1954. When I called CheapoAir I was told he cannot do anything and was referred to call the Airline (EuroWings). I then wasted 20 minutes late at night waiting for no answer. I had to call EuroWings the next day spending more time in the queue to be answered the next day. NOT happy!!!

October 4, 2018
Unprompted review
Rated 1 out of 5 stars

Rude

I booked a flight, and I did not know that I have a small issue with my card. And because I was not able to make the payment, I received a call immediately from the company asking me to make the payment, which I did the next day after I called my Bank. However, during the night- in the middle of the night- I have received two more phone calls from the company telling me to make the payment. This is an insulting behavior! I have never in my life encountered such rude and impolite behavior. Sad

September 28, 2018
Unprompted review
CheapOair.co.uk logo

Reply from CheapOair.co.uk

Onisim, our apologies for the service you received. Our agent's are trained to be aware of the different time zones when making a call to our customers. I understand one of the supervisor's has reached out to you, and we appreciate your feedback so that we can improve in our service.

Rated 3 out of 5 stars

Seat assignments

I’m booking my flight four months in advance. We are obviously a little older than most and wouldn’t it be nice to have free seat assignment since you have the use of our money for four months.

September 10, 2018
Unprompted review

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