CheapOair.co.uk Reviews 687

EVERYTHING CORRECT , also a re booking, thxs

I feel that CheapOair has always done its best for me, and that its staff are always trying to be helpful. Over the years, I have benefited from some outstanding bargains on long haul flights!

it works, may cost more! but i have my flight so im happy. i try a cheap one and they sent money back to my bank a/c

It was all a bad experience from the booking and the delay

Very good have used before

I messed up on the booking process (totally my fault) and lost out on a £20 discount. Customer service took care of it and a couple of days later, the money was credited to my account.

Good Job team

Just A Great App,
Enough to say, I could do all I need to travel anywhere, anytime.
Thank you so much

All was very easy and I got the best price!

Easy to use & book, just don’t forget to book the extra baggage if needed with airlines

I have been using cheapOair for all my booking for the way they do the are business I honest think I will be using this site for some time to come no problem at all thank you for honest business

After having a bad experience trying to book this flight with on the beach .... cheap oair was so easy and would highly recommended , I’m just going on your site to look for a flight for my son .

Longest wait, little help.
Website falsely advertises cancellations and 24hr help when nothing can be done.
Overall terrible experience.

Extremely good; outstanding service ..time,price and precise

They seem to be hard to talk to!

Ja, you have lost a customer. Reason is simple. On your itinerary screen the crucial fact that online check in happens ON THE AIRLINE'S WEBSITE is missing. This cost me two hours today because it took my interpreter and I (as I am Deaf) could not get me checked in..the flight booking number was shown but was only ALPHABET, not numerics, and the call center agents continued to try to route our inquiry back and forth between CheapoAir & Wow. No one was willing to give me the crucial information that WOW's server was down so online check in was not even possible. I am fed up. I will go straight to the airline to buy instead. Zero help from you folks.
-- Antonia Lindsey, former customer
REGARDING YOUR REPLY, you are looking a the second booking. The first, of which I speak, was a flight from Amsterdam to Reykjavik, then on to SFO. Your condescending tone is further evidence of why I will no longer be using your services. Again...your error, and attitude has earned this. I booked through your company both times. Might want to assume the customer has a legitimate concern instead of turning things back on them. Or don"t. Play rhe numbers game disregarding the customer. Your business. It no longer concerns me because I am no longer your customer.
But about the point 'we see no evidence that you called'...go back up to my comments...I am DEAF. NO I CANNOT CALL FROM MY PHONE. CALLS CAME FROM MY COLLEAGUE, A DUTCH SUGN LANGUAGE INTERPRETER, because I cannot hear to interact via phone. So calls & numbers reagarding this situation were made on HER PHONE because she had to sign the information from your agent to me. I realize you are unaccustomed to how to include the Deaf among your customers. Yet we are here & do lots, LOTS of travelling so perhaps some better consultation on procedures that include us is in order. I am one of many international Deaf who work in a prifessiinal capacity worldwide. I know what companies I use & why and for what. I will no longer use yours. Because of the patronizing & unhelpful responses you show.

The alternate date and flights they offered were a great deal. The website and pay system worked perfectly. It's the second time that I buy flight tickets on this website and it's always been a good experience.