I didn't pay attention that I had one flight from Jetstar and another one from Virgin Australia. I was not informed that hand luggage was only 7 kilos in Australian domestic flight. I need to pay e... See more
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CheapTickets.ch ist ein unabhängiger Anbieter von Flugtickets aller Fluggesellschaften für Flüge in aller Welt. Neben den regulären Linienflügen bieten wir auch Lowcost-Carrier (Billigflieger) und Charter-Airlines an. Durch hohe Automatisierungsstandards, effiziente Abläufe und exzellente Einkaufskonditionen kann CheapTickets.ch immer extrem günstige Flugtarife anbieten.
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You made my booking easy and smooth. I was looking to change my return ticket back home to the United States and you made it easy for me
The client service did not know to answer my question
All is good except we don’t have checked in luggage for the first two legs of the trip but we have 30kg each on the last two legs of the trip. We checked in with Condor but no mention of checked in luggage so we’ll see what they charge at the airport.

Reply from CheapTickets.ch
Since I started using you, I had never been disappointed, during the COVID time you helped me to change the names of the traveller into another when the other couldn’t travel because of Covid , that was very helpful indeed
The price of the flight was as mentioned in skyscanner and booking process was easy. Thank you
Very easy booking experience until right at the end where the various options at the payment stage were not clear.
CH Support do not reply to eMails and their published phone numbers are not valid:
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The Swiss numbers from their website don’t work:
Call: 0900 900 844, CHF 0,86 per minute,
from abroad (+31) 235 176 300 (international phone cost apply)
The one published on Facebook also does not work: +31 (0)20 262 1734
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I contacted DE Support both via eMail and phone, and they resolved the issue immediately.

Reply from CheapTickets.ch
It’s easy for booking flights in here because it’s little step and its cheap it’s good for customers thank you so much
Its too BAD. I flight to many years but its the first time i see one company like this. i try to speak with someone and takes a long time and worst is they dont solve the problem.´I made a mistake in my flight, i try to change they want more then the cots of the ticket.
My ticket was 309€ they want more about 350€ to change the flight. PEOPLE RUN OF THIS COMPANY. TOO BAD.

Reply from CheapTickets.ch
Booking process was straightforward. Would use again
My daughter booked a flight through Cheap tickets in March with Etihad to Asia who has a stop in Abu Dhabi. Due to the war we had to assume that the flight could not take place. But no communication neither from Cheap Tickets nor Etihad! A day later Cheap ticket informed that the flight did not take place the day before. What a joke. Re return flight beginning of April no communication either. We could not even reach them by phone. Communication is crucial to book another flight with a reasonable price. They even still sell the flight with Etihad over Abu Dhabi knowing that most probably these flight will not take place!!! and their clients may have to do an expensive alternative booking last minute respectively may even not get refunded by cheap tickets or Etihad!! So if lessons learned. As soons as there is a special situation neither cheap tickets nor Etihad management can deal with the situation.

Reply from CheapTickets.ch
I booked a flight to Riyadh through CheapTickets.ch to attend a conference. Due to the ongoing war in the region, the conference was postponed — a situation entirely outside my control. I requested either a refund or a date change, which I consider a reasonable ask given the extraordinary circumstances.
CheapTickets.ch refused both, citing the ticket's terms. While I understand non-refundable fare rules exist, I believe travel companies have a responsibility to show flexibility when customers face force majeure situations like armed conflict. A blanket refusal without any goodwill gesture is deeply disappointing.
I would strongly caution anyone booking through this platform to consider what happens when the unexpected occurs — you may find yourself with no recourse at all.

Reply from CheapTickets.ch
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