I didn't pay attention that I had one flight from Jetstar and another one from Virgin Australia. I was not informed that hand luggage was only 7 kilos in Australian domestic flight. I need to pay e... See more
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CheapTickets.ch ist ein unabhängiger Anbieter von Flugtickets aller Fluggesellschaften für Flüge in aller Welt. Neben den regulären Linienflügen bieten wir auch Lowcost-Carrier (Billigflieger) und Charter-Airlines an. Durch hohe Automatisierungsstandards, effiziente Abläufe und exzellente Einkaufskonditionen kann CheapTickets.ch immer extrem günstige Flugtarife anbieten.
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Quick respond on basis of metnoned interests. Not very pleasant is that for nearly anything one has to pay addiitonal.
I trusted cheap tickets and bought a ticket from Delhi to Zurich with emirates.which was confirmed.Unfortunately after couple of days received mail from cheap tickets.ch that there is an update about the coming flight.I was shocked because now I was flying from Delhi on the 16/03/2026 as was in the booking but from Dubai to Zurich it was flying on 24/04/2026…which is unbelievable and ridiculous as I was supposed to be in Zurich on 16/03/2026.As I was to start my job from 18/03/2026, I have to cancel the flight and rebook another flight.My question is why you let the booking happen when you were aware that I wouldn’t have been able to travel from Dubai to Zurich on the 16/03/2026.I went through unnecessary stress and now have to wait long for the refund although it’s mistake on behalf of your company.I would recommend and request you to be more transparent and honest with your customers.
Regards
Arinder

Reply from CheapTickets.ch
Booking experience was ok. But I paid for the ticket 3 days ago and I still didn't get the ticket. In a mail it says it can take up to 96 h. But this never happened before and it's frustrating. You can't plan anything else or even look for another ticket because It's not sure you will get the ticket or no. There is in security and no updates per Mail. I won't use it again.

Reply from CheapTickets.ch
all is good and i recommned it to our family and friends too
I am always satisfied with cheaptickets. Extraordinary customer service
Slightly rude, hard to reach, and overall unhelpful customer support.

Reply from CheapTickets.ch
I have book my ticket and paid in 5th march still now didn’t received my ticket

Reply from CheapTickets.ch
Worst customer service. During multiple chat interactions, I received contradictory and inconsistent information from different agents regarding:
1. whether a rebooking was possible
2. the applicable fees (which changed multiple times)
3. whether same-day was possible
4. whether the booking could be voided or reissued.
Do me a favour and book with airlines directly only!!
Answer:
No the change was not successful! It was the wrong date!! If you would check the chat you could see that. We had to change the flight again at the airport and pay again. Obviously less than Cheaptickets would charge...

Reply from CheapTickets.ch
What a great customer service! Extremely responsive and very helpful. Will definitively use them again in the future and would recommend to everyone to do so.
Thank you again.
There were so many options to choose from. Every important Information was contained
Really easy to use. The true test will be on the day of the flight.
Has a good experience in returning a non refundable ticket. Thanks
Website induce you to errors. Be careful. Once you go ahead and card is debit thetre is no come back and you are left completely alone and without any support. Company name should change to Cheap&ShtTickets. Avoid!!!!!! Terrible experience.

Reply from CheapTickets.ch
Thanks you for cheaps tickets Évry thinks is good .
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